ClaxtonBird Norwich reviews

★★★★★ 5/5

Google

We sold a property and bought through Claxton Bird this year. The service was excellent throughout the whole process from Darren valuing our property to Kim finding a buyer, to James identifying a perfect house for our next move. We also met Mark at a viewing and can say the whole team always knew who we were and where we were at with the sale and purchase, making it feel like a personal service. A really friendly team who made a potentially stressful time a lot less so. We would recommended them to friends and family unreservedly.

Sarah · 7 December 2022

★★★★★ 5/5

Facebook

Claxtonbird sold our house, they were patient while the right buyer was found and helped us get a good price. They were honest and helpful, James should get a special mention for his quality of advise and professionalism throughout. They were reliable, great at communication and always helpful from valuation to completion - which took a year! I couldn’t recommend more.

Eleanor · 9 November 2020

★★★★★ 5/5

Google

We bought recently and James Clark of Claxton Bird was the agent for the sale, James was super-professional and helpful right through every stage, particularly when the chain was in danger of getting bogged down. Very happy to recommend!PositiveResponsiveness, Quality, Professionalism

Colin · 24 August 2021

★★★★★ 5/5

Google

We found professional estate agents at ClaxtonBird. They helped us to find the house we were looking for. We had been seeing properties with James and Kim, always very kind. A special thank you to James who has been supportive until our purchase completion.

Manuela · 5 July 2020

★★★★★ 5/5

Google

Claxton Bird were a fantastic agency. James was always very good at communicating and if I had any queries would do his best to answer them. I would highly recommend this estate agents. Much bette than the larger firms as per personable and friendly.

Emma · 5 July 2020

★★★★★ 5/5

Google

Earlier this month, we completed the sale of our buy-to-let property in Cringleford. After meeting with three local agencies, we appointed Claxton Bird in February and following the termination of the tenancy, some cleaning and repair work, the house was advertised for sale in March. Following an open day, seven viewings and two offers, we negotiated a revised offer, at slightly in excess of the offer price, just four days after the first viewing! As we live in the West of England and despite a competitive agency commission rate, Claxton Bird carried out various property management tasks at no extra cost. Overall, they were a pleasure to deal with, excellent communicators and very efficient. We have no hesitation in recommending their very competitive services.

Ken · 5 July 2022

★★★★★ 5/5

Facebook

A thoroughly professional service from start to finish. The best estate agents that I dealt with by far in Norwich when searching for my property. James, Darren, and Mark were active, switched on, and knowledgeable in dealing with the purchase of my property. Thank you. Thomas, Patricia Road.

Thomas · 2 July 2017

★★★★★ 5/5

Google

ClaxtonBird were a pleasure to deal with. The whole team were exceptionally professional and down to earth. They sold my house quickly and were good at keeping me informed. A big thank you to James and Darren for remaining calm, even when I wasn’t!

Naomi · 6 July 2019

★★★★★ 5/5

Facebook

ClaxtonBird were a pleasure to deal with. The whole team were exceptionally professional and down to earth. They sold my house quickly and were good at keeping me informed. A big thank you to James and Darren for remaining calm, even when I wasn’t!

Naomi · 31 May 2019

★★★★★ 5/5

Google

Our property had been on the market with another local agent for 12 weeks when we turned to ClaxtonBIrd. When we met Mark to discuss our needs we felt that a grown-up had finally entered the room. CB are courteous, honest and realististic; the price we accepted after six weeks on the market with them was close to valuation. The team remained in close contact and were resonsive throughout the selling process. Happy to recommend.PositiveResponsiveness, Quality, Professionalism

Nick · 24 August 2022

★★★★★ 5/5

Google

I highly recommend ClaxtonBird for the high level of professional care I received from the team as they helped me sell my house at the same time that I purchased a house through them. Each one of them helped me understand the process, and took time to understand what I needed. They were efficient, effective, and thoughtful.

Clare · 6 July 2019

★★★★★ 5/5

Facebook

I used Claxton Bird to sell my mother's bungalow. Throughout the process they were excellent - never pushy and always kept me informed. I would definitely use them again. Valuation was spot on.

Jonathan · 5 September 2021

★★★★★ 5/5

Google

Would highly recommend Claxton Bird Residential. Mark, Darren and James were polite, professional and great communicators. Our house was sold almost immediately and the whole process was dealt with smoothly and efficiently from start to finish. Fantastic service, will continue to recommend.

Shuna · 6 July 2018

★★★★★ 5/5

Facebook

Small, professional, and very aware of the market and our needs the team make the process of selling from a distance on behalf of an older family member as smooth as possible.

Ned · 1 July 2023

★★★★★ 5/5

Google

Delighted with the excellent service we received from James Clark. James is extremely knowledgeable, efficient, professional and friendly. He kept us fully informed and updated throughout the process. A first class service from a first class estate agent. Thank you James.

Teresa · 6 July 2018

★★★★★ 5/5

Facebook

I approached ClaxtonBird to take on the sale of my property following a very negative experience with another local estate agent. From the outset the whole team were engaged, helpful and totally professional. They worked tirelessly to generate viewings and always followed up with feedback from the viewers, which is helpful when you feel you've laid bare your home to be trawled through by strangers! I had spent months trying to find a suitable property to purchase and, by my own admission, had a very precise brief for what I wanted. James found me that house and I have to say he handled the sale and purchase brilliantly, although it was not straight forward. The quality of an agent's work really shows once the offers have been made, as this is where the real work begins. He managed to keep the entire chain in place even though an eleventh hour delay prevented us from completing when agreed. The communication from this small and dedicated team was excellent, and I have no hesitation in recommending them to anyone looking for an honest company who really understand this area of Norwich. They give Estate Agents a good name!

Shereen · 19 February 2021

★★★★★ 5/5

Facebook

James Clark was absolutely fantastic. He was professional and friendly, he kept us informed every step of the way and was generous with advice and guidance. He made the entire process so easy for us. Thank you James!

Grace · 16 June 2018

★★★★★ 5/5

Facebook

Our property had been on the market with another local agent for 12 weeks when we turned to ClaxtonBIrd. When we met Mark to discuss our needs we felt that a grown-up had finally entered the room. CB are courteous, honest and realististic; the price we accepted after six weeks on the market with them was close to valuation. The team remained in close contact and were resonsive throughout the selling process. Happy to recommend.

Nick · 23 September 2021

★★★★★ 5/5

Google

Claxton Bird handled both my house sale and new property purchase with a friendly, professional service, offering indispensible advice and guidance, as well as dealing with the whole process efficiently. Their understanding of my requirements and knowledge of the local area were exactly what I needed, I'd definitely recommend them.

John · 6 July 2019

★★★★★ 5/5

Google

I have recently successfully sold my house through ClaxtonBird and would not hesitate to recommend them. All the staff are helpful, friendly and professional and I would definitely use them if I move again.Thank you

Kairen · 5 October 2024

★★★★★ 5/5

Google

Excellent service! Realistic valuation (unlike many others), reliable and prompt communications and overall the result we wanted! The team were also really great at keeping on top of everything during conveyancing. We'd recommend ClaxtonBird to anyone wanting to buy or sell in NR2 or Norwich!

Marie · 14 April 2024

★★★★★ 5/5

Google

Our second house sale with CB was much more drawn out than the first, but the team at Unthank Rd CB were instrumental in facilitating the sale to a demanding and awkward purchaser. James Clark, in particular, was pivotal. He always responded to questions and enquiries with a cheerful and proffesional demeanour. He stayed calm and positive when we struggled to do so oursleves. Very highly recommened.

Tim · 5 July 2022

★★★★★ 5/5

Google

We were very happy with the service provided by ClaxtonBird and would highly recommend them. The initial valuation meeting was clear, informative and concise without any hard-sell or awkwardness. Their valuation was, we felt, the most accurate of the three we requested. Their marketing strategy was informed by their excellent knowledge of the market and our needs as sellers with a small child and bouncy dog. The quality of photographs/visual marketing is, I believe, much higher than competitors and makes them stand out. We kept up the presentation of the house and they handled all the viewings with good notice, clear communication and feedback. The house sold relatively quickly, at full asking price, to good buyers. Couldn't ask for more and well worth the money

Julia · 6 July 2019

★★★★★ 5/5

Google

During the selling process of my house I found ClaxtonBird Estate Agents staff to be friendly and professional at all times. The customer service was fantastic and made me feel at ease through the the whole process ; the staff were consistent with their helpful attitude and provided me with exactly what I needed and wanted. The communication was always timely , informative and honest. The sale was completed efficiently and to the best standard I could have asked for.

Jacqui · 6 July 2019