Trusted Agent profile · Norwich

Bidwells Norwich reviews

4.7

★★★★★ Excellent

354 reviews across 2 platforms

16 Upper King Street, Norwich, NR3 1HA

Bidwells's office in Norwich, at 16 Upper King Street, is rated 4.7 out of 5 across 354 reviews on two platforms, including 5 Google reviews rated 4.0.

Google logo

4.0 / 5

5

Reviews on Google

This office

Trustpilot logo

349

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Norwich office, from every platform, shown as written. First names only.

5/5

Trustpilot

Selling with Bidwells

Selling my house through Bidwells has been a moment in my life that I will never forget. My agent was there with me all the way; as a quiet, confident, sensible, reassuring and intelligent partner. He had a calming, caring, attitude which made the whole process so much easier. The backup staff were equally efficient and straight forward. The end result was worth every penny.

Yvonne · 1 October 2021

Agent replied · 12 June 2024

Thank you for your lovely comments, it is very much appreciated.

5/5

Trustpilot

Bidwells Residential Cambridge

Bidwells Residential Cambridge were very helpful as seller's agent on our recent purchase of a property in Cambridge.

Manish · 29 June 2021

Agent replied · 12 June 2024

Thank you for your review.

5/5

Trustpilot

Fantastic services

Fantastic help! They were very easy to communicate with, explained every detail professionally and cared for both landlords' and tenants' best interests. Tanya and Brandon, we are very grateful. Thank you!

Konstantinos · 11 July 2024

Agent replied · 24 August 2024

Thank you for your review!

5/5

Trustpilot

Excellent service and communication

I was highly impressed with the service and support we received for our recent house sale, clear communication from start to finish and a sale within 3 weeks ! I would not hesitate to recommend Warrick and his team to anyone. Very happy customers.

Jay · 17 March 2022

5/5

Trustpilot

Good job from Bidwells

It was a very good experience dealing with Bidwells staff. From the sales negotiator (James Munro) to the dedicated tenancy team (Matt Kirkland). Both the Bidwells process and communications worked very well, with very clear and step-by-step instructions.It was very quick and efficient to get the things done for my rental.

Jose · 22 February 2023

Agent replied · 12 June 2024

Thanks for your review, it is very much appreciated.

5/5

Trustpilot

We rented a house with the help of Mel…

We rented a house with the help of Mel at Bidwells - she was very responsive, the process was stressful at our end because of the timing of our exchange, but she made it easy and hassle free. She was always clear and helpful, and got back to me incredibly quickly during a very busy time of year (pre xmas). I was very happy and grateful.

Caroline · 23 December 2020

Agent replied · 12 June 2024

Happy New Year. Thank you so much for your review, it is very much appreciated.

5/5

Trustpilot

Outstanding

Ollie Rivers and the Bidwells team were outstanding. Throughout the sale process - from photography to completion, they were professional, responsive and friendly.Ollie impressed us from the start with his knowledgeable and confident approach. We are very grateful for his tireless mediation between all parties and for helping us sell our house above our expectations.

L.B · 28 August 2022

Agent replied · 12 June 2024

Thank you for your review, it is very much appreciated.

5/5

Trustpilot

One of the best rental experience we had.

Our experience with Bidwells was very professional and as per our expectations. Niki Stephenson, who was our point of contact during the whole process, was extremely helpful and made sure we get to the finish line of signing the contract by helping us in every way possible. We appreciate all the help and enjoyed the experience overall. Highly recommended.

Mohit · 12 December 2021

Agent replied · 12 June 2024

Thank you for your review, it is really appreciated.

5/5

Trustpilot

Robert was very efficient and…

Robert was very efficient and responsive.I highly recommend him. I have been impressedwith his professionalism.

Laura · 3 March 2021

Agent replied · 12 June 2024

Thank you for your review.

5/5

Trustpilot

Bidwells Cambridge - fantastic!

We’ve just had the move from hell and if it wasn’t for Jason from Bidwells Cambridge it would not have happened. He went over and above to finally get us in after the rest of the chain messed us around for months. He worked day (and sometimes nights!) to get us moved and I cannot recommend him highly enough, he was beyond excellent.

Mark · 19 February 2021

Agent replied · 12 June 2024

Thank you for your review, it is very much appreciated.

5/5

Trustpilot

Amazing

Amazing. I really appreciated. Mel is really nice and helpful. I really advise.

Seleyna · 2 June 2021

Agent replied · 12 June 2024

Thank you for your review, it is very much appreciated.

5/5

Trustpilot

Excellent service

We’ve just moved into our new home which we purchased through Bidwells. The whole process from initial contact and first viewing through to completion was made stress free by Andy who kept us informed of progress the whole way through. A very good experience from start to finish.

Yvonne · 2 February 2023

Agent replied · 12 June 2024

Thank you for your review.

5/5

Trustpilot

Excellent Letting Agent

Bidwells have managed my rental property for more than 7 years and I can not fault the service they have provided both to me and my tenants. They always respond swiftly to queries, they get new tenants in quickly and will sort out repairs/renovations promptly. I would not hesitate in recommending them. Niki and Brandon have been absolute stars!

Sarah · 28 June 2021

Agent replied · 12 June 2024

Thank you for your review. It is very much appreciated.

5/5

Trustpilot

Excellent service

We had the most wonderful experience with Bidwells and in particular with Alex and Brandon. They understood our needs, provided us with useful information and responded to our queries and requests promptly. They carried out a couple of viewings of our property and confirmed 2 offers in 1 week. Would 100% recommend.

S.L · 7 July 2022

Agent replied · 12 June 2024

Thank you for your review, it is really appreciated.

5/5

Trustpilot

Excellence in property management

Bidwells has managed our property for the past 12 years and during this time I have received excellent professional advice and help. The staff have all been friendly and approachable and I thoroughly recommend this agent to all landlords

Mandy · 5 September 2023

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

Reliable and excellent service

I have engaged Bidwell to rent out my new-build apartment in Cambridge for a year. The first tenancy ended after a year and they are able to provide me with options of quality tenants in no time. Their service is professional and reliable.

Cherry · 10 May 2023

Agent replied · 12 June 2024

Thank you for your review.

5/5

Trustpilot

Excellent experience with Bidwells Lettings Department. .

We recently returned to Bidwells to manage the reletting of a Cambridge flat.We received a very professional service from Niki, Brandon, Mel and PMS. Communication was excellent and letting was arranged in a very timely way. All the team were efficient, courteous and friendly.I would highly recommend the Lettings team and support services at Bidwells

Annie · 29 November 2021

Agent replied · 12 June 2024

Thank you for your lovely review, it is very much appreciated.

1/5

Trustpilot

Avoid

As a buyer, I would avoid dealing with the Norwich office. They provide misleading information regarding properties, then, when you find out and withdraw, they hit you with extortionate withdrawal fees and blame the developer even though the only agreement you have signed is with them. The type of estate agent that gives estate agents a bad name!

June · 4 May 2021

Agent replied · 12 June 2024

Thank you for you feedback, your comments have been passed on to the relevant office.

5/5

Trustpilot

Bidwells have gone above and beyond…

Bidwells have gone above and beyond keeping tenants in my student rental property at this time. They also understand when I get worried that I have a gap in tenancy and do all they can to help me. In lockfoen my tenant could not return but the property has been filled again quickly. Thanks guys at Bidwells. Sarah P

Sarah · 2 February 2021

Agent replied · 12 June 2024

Thank you for your lovely review, it is very much appreciated.

5/5

Trustpilot

Great in communication

Great in communication. Very efficient. They got the paperwork sorted out quickly and the flat was on the rightmove website straight after completing the required paperwork. Our flat is now rented with the asking price

Sally · 25 April 2025

5/5

Trustpilot

I have used Bidwells since 2008 and the…

I have used Bidwells since 2008 and the service has been good and efficient. They may charge a rather high management fee (12.5%) but as a foreign investor, I have been happy for I can always depend on their professionalism and not worry about any maintenance or rental problems.

Katherine · 22 June 2022

Agent replied · 12 June 2024

Thank you for your review, it is very much appreciated.

5/5

Trustpilot

Great Experience - went the extra mile

Great experience with Bidwells helping me to find a rental property in an extremely busy market. I particularly appreciated the support from Andy Dunne, who was extremely helpful in finding a place that suited our needs & guided us through the letting process very clearly. Would definitely recommend Bidwells to anyone renting in future.

Dan · 6 September 2021

Agent replied · 12 June 2024

Thank you for your lovely review, it is very much appreciated.

5/5

Trustpilot

Great letting agent

We let our property through Bidwells. The service they provided was great. They set out their letting fees clearly and provided us with a range of options. The communication and support we had from their agent was fantastic and we would definitely recommend to anyone thinking of letting their property.

Richard · 31 January 2022

Agent replied · 12 June 2024

Thanks for your feedback, it is very much appreciated.

5/5

Trustpilot

Ollie Rivers is the best estate agent I have dealt with!

I'm a buy to let landlord and have bought and sold a lot of properties over the past 30 years. I can honestly say that Ollie Rivers of the Bidwells Cambridge office is the best agent I've ever dealt with, anywhere, including London.I chose Bidwells because of their excellent local reputation, the fact they weren't a franchise or branch of a national firm and because we were impressed with Ollie when he pitched to list the property (one of 5 estate agents).Bidwells produced lovely photos, a professional listing, and we received two good offers in after the first set of viewings, and within a week of listing.Flats can be tricky to sell, but the sale took under 2 months - it was listed on 2 March and completed today, 26 April, which is extraordinarily quick. This didn't happen by accident. And although I have a great solicitor, I know that a lot of this was due to the excellent service of Ollie and the rest of the team. I had been a little worried that my flat might be the wrong end of the market for Bidwells, who normally sell large houses, but I needn't have worried. I got the same five star service as is given to sellers of larger properties.I was truly impressed and would recommend him without hesitation.

Suzanne · 26 April 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bidwells's Google reviews

Questions about Bidwells Norwich

How many reviews does Bidwells Norwich have?

Bidwells's Norwich office has 354 reviews across two platforms: 5 on Google, 349 on Trustpilot (across the whole business).

What is Bidwells Norwich's rating?

Bidwells Norwich is rated 4.7 out of 5 across all 354 reviews, and 4.0 out of 5 on Google from 5 reviews.

Where is Bidwells's Norwich office?

Bidwells Norwich, 16 Upper King Street, Norwich, NR3 1HA.

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