Every review we hold for the Norwich office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotA friendly, efficient and professional service.
I have read all previous reviews and found my experience to be very different. It’s a shame that a very few negative experiences can adversely skew perception when those who are happy with the service don’t feel the need to review. I have used Bidwells to manage the set up and end of tenancy for my properties for 20 years. They have always been professional, efficient and friendly. They are happy to give me professional advice between lets should I need it,which is beyond what they need to do.
Deborah · 16 September 2020
★★★★★ 5/5
TrustpilotVery supportive and knowledgeable team…
Very supportive and knowledgeable team with quick responses.
Gábor · 20 August 2024
Agent replied · 24 August 2024
Thank you for your review
★★★★★ 5/5
TrustpilotThe best agents in Cambridge
We've been letting our property with Bidwells for a number of years and I can't recommend them highly enough. Professional, helpful and ethical, it's always a pleasure working with them. Nothing is too much trouble. Thank you, Bidwells.
Nick · 28 June 2022
Agent replied · 12 June 2024
Thank you for your lovely review, it is very much appreciated.
★★★★★ 5/5
TrustpilotThey are quick to respond whenever I…
They are quick to respond whenever I have to contact in regards to issues at the property I am renting.
Marco · 18 May 2025
★★★★★ 5/5
TrustpilotVery happy with Bidwells
Very happy with Bidwells. Alex, Mel, Brandon and the rest of the rental team have been fantastic. 2nd time round using them and again they found new tenants in the first week. I would ask anyone to give them a go first!
Jamie · 2 October 2021
Agent replied · 12 June 2024
Thank you for your review, it is very much appreciated.
★★★★★ 5/5
TrustpilotBrilliant service from Rosa
Brilliant service from Rosa! She was very helpful in making sure we have seen all the details about the flat, shared her expert view on the property and location and answered all our questions in so much detail. 100% recommend!
Ezgi · 13 January 2022
Agent replied · 12 June 2024
Thank you for your review, it is very much appreciated.
★★★★★ 1/5
TrustpilotWishing I could give 0 stars
Wishing I could give 0 stars. This company helped sell Flagship private homes. The representative for Bidwells has conducted themselves appallingly. They LIED to us continuously about basic things for a brand new build house such as;-where the stop clock was-the private gated community access codes being given to royal mail -the private gate being hooked up to our mobiles to notify us when -somebody was ringing our numbered houseALL OF THESE THINGS - they LIED about. It was factually wrong. Not only were they outright lieing to us, we were then (when confronted with these issues) met with sarcasm and outright rudeness.. When I explained how unhelpful they had been and that I was filing an official complaint, this particular representative words were 'yep okay you do that'.This was how my husband and I were treated AFTER moving into a house that you could not even wash in as the sinks and showers were ALL leaking. You would think after Bidwells actually being caught out lieing to us they would then try to do everything they possibly could to help us - as they were actually at fault for giving us false information. But in fact they didn't. If these are your estate agents for the property you are purchasing, do not TRUST them, and if you can DO NOT USE THEM. They WlLL let you down.
Lauren · 3 September 2019
★★★★★ 5/5
Trustpilotbuying our first house
When buying our first house, Bidwells provided us with professional advice and support. The agent was always keen to help and go the extra mile to make evereithing as smooth and clear as possible.
F · 10 August 2022
Agent replied · 12 June 2024
Thank you for your review, it is much appreciated.
★★★★★ 5/5
TrustpilotExcellent experience with the Bidwell…
Excellent experience with the Bidwell letting team in Cambridge. They managed to market our property quickly and find the right tenant in time. Very smooth process! We have been kept informed exactly as we were expecting, well done and thank you.
MR · 26 May 2021
Agent replied · 12 June 2024
Thank you for you review, it is very much appreciated.
★★★★★ 5/5
TrustpilotBrilliant service from start to…
Brilliant service from start to finish!!!! I was really happy with the effort Andrew put in to get our property sold in the timeframe I requested. I will not hesitate to use Bidwells again in the future
Amon · 12 January 2022
Agent replied · 12 June 2024
Thank you for your lovely review, it is really appreciated.
★★★★★ 5/5
TrustpilotProfessional and prompt
Totally straightforward process of renting from them. Very professional, quick responses, quick to view. All round great experience. Refreshing. Thanks especially to Jake!
Lee · 4 July 2023
Agent replied · 12 June 2024
Thanks for your review
★★★★★ 5/5
TrustpilotBidwell's provide an excellent service
Bidwell's provide an excellent service. I have been using them for a number of years now, and the communication is very good. They operate to very high standards, for all their clients, Highly recommended.
Sarah · 24 May 2022
Agent replied · 12 June 2024
Thank you for you review, it is very much appreciated.
★★★★★ 5/5
TrustpilotVery reliable
Very grateful to Andy Dunne and Mel Jarvis for their extremely friendly and swift processing of our tenancy application. Especially since we were making all the arrangements from abroad, very much appreciated! Highly recommend Bidwells because of them.
Daan · 12 October 2021
Agent replied · 12 June 2024
Thank you for your review, it is very much appreciated.
★★★★★ 5/5
TrustpilotHighly Recommend
I bought a house and let the previous one with Bidwells. Both the sales and letting team are very organized and work very efficiently, making the whole process going smoothly. I appreciate it and highly recommend Bidwells.
Hua · 8 November 2021
Agent replied · 12 June 2024
Thank you for your lovely review, it is very much appreciated.
★★★★★ 5/5
TrustpilotExcellent experience
I have been dealing with Bidwells Cambridge for over two years.Niki and David have helped me with the letting and purchase needs.They are always highly professional and attentive.My life as a buyer and landlord is much easier with their support.
Hongxia · 12 February 2021
Agent replied · 12 June 2024
Thank you for your lovely review.
★★★★★ 5/5
TrustpilotExcellent Service
I appreciate Jake help and the prompt completion of the tenancy agreement within a week.
Charles · 1 December 2023
Agent replied · 12 June 2024
Thank you
★★★★★ 5/5
TrustpilotAndy Dunn has guided us through a great…
Andy Dunn has guided us through a great professional experience at Bidwells. Always in touch and keeping us informed throughout the whole process.I would definitely recommend Bidwells to anyone who requires a rental property in the future
Burns · 23 August 2021
Agent replied · 12 June 2024
Thank you for your review, it is very much appreciated.
★★★★★ 5/5
TrustpilotFantastic team of professionals at…
Fantastic team of professionals at Bidwells. Always a great experience and looks after you whether lanord or tenant. We have had an exceptional relationship with them over many years and without hesitate we cannot recommend them highly enough.
Ned · 24 May 2021
Agent replied · 12 June 2024
Thank you for your review, it is really appreciated.
★★★★★ 5/5
TrustpilotExceptional in every way
Exceptional in every way. We were purchasing a property and Andrew Tucker and colleagues were clear, transparent and approachable every step of the way. Moving during 2020 is challenging but everything was made as best as could be. Highly recommend.
Jessica · 10 December 2020
Agent replied · 12 June 2024
Thank you for your lovely review and recommendation.
★★★★★ 5/5
TrustpilotProfessional and attentive all the time
I can’t recommend Bidwells highly enough. Very professional team, always very responsive and happy to help. We can only thank them for managing our flat both during renting and selling.
Emanuel · 4 August 2022
Agent replied · 12 June 2024
Thank you for your review it is very much appreciated.
★★★★★ 5/5
TrustpilotPleasant experience of renting a flat
Very pleasant experience of renting a studio flat with Mel Jarvis in Bidwells. I received prompt, efficient and helpful response during the whole renting process, from arranging room viewing to signing the tenancy contract. Very pleasant experience.
Lizzie · 25 July 2021
Agent replied · 12 June 2024
Thank you for your lovely review.
★★★★★ 5/5
TrustpilotExcellent
good professional adviceexcellent processengaged, diligent, knowledgable and personable people
Julian · 15 March 2024
Agent replied · 12 June 2024
Thank you!
★★★★★ 5/5
TrustpilotThis is the second time we have used…
This is the second time we have used Bidwells to lease out a flat we own; and both times the experience has been excellent. They are very responsive, engaged and on-the-ball; quite simply, very easy to deal with,
Terry · 9 January 2021
Agent replied · 12 June 2024
Thank you for your lovely review, it is very much appreciated.
★★★★★ 5/5
TrustpilotExcellent !
I have used Bidwells for the past 7 years to market two flats in Cambridge (rentals). I have always found their service achieves good results and always recommend them to others.
Tom · 5 April 2022
Agent replied · 12 June 2024
Thank you for your review, it is very much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.