Trusted Agent profile · Norwich

Bidwells Norwich reviews

4.7

★★★★★ Excellent

355 reviews across 2 platforms

16 Upper King Street, Norwich, NR3 1HA

Bidwells's office in Norwich, at 16 Upper King Street, is rated 4.7 out of 5 across 355 reviews on two platforms, including 5 Google reviews rated 4.0.

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4.0 / 5

5

Reviews on Google

This office

Trustpilot logo

350

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Norwich office, from every platform, shown as written. First names only.

5/5

Trustpilot

Niki Stephenson was the agent we dealt…

Niki Stephenson was the agent we dealt with and she was fantastic. Really helpful and generous with her time and advice throughout the process.

Michael · 8 December 2021

Agent replied · 12 June 2024

Thanks for your lovely review, it is very much appreciated.

5/5

Trustpilot

Superb service and support

Andrew and his team at Bidwells were efficient and pragmatic. Given all the issues at this time, they have been excellent in everyway.Thanks you and would certainly recommend.

Chris · 26 January 2021

Agent replied · 12 June 2024

Thank you for your review, it is very much appreciated.

5/5

Trustpilot

Bidwells, A Great Letting Team

We have worked with Bidwells letting team for over 5 years, and without exception they have acted in a professional and efficient manner. The communication throughout the whole process is always clear and concise. Any issues which arise are dealt with immediately by the team with exceptional care and attention to detail. Special mention must go to Niki, Olivia and Tanya. We have no hesitation in recommending Bidwells letting team.

Paul · 3 February 2022

Agent replied · 12 June 2024

Thank you for you feedback, it i very much appreciated.

5/5

Trustpilot

Bidwells did an excellent job with…

Bidwells did an excellent job with helping us get settled with our new home. Our situation was particularly complicated at times because we moved from a different country, but the Bidwells team walked us through the process, and was very prompt about answering our questions. Our contact person was Niki, and she did a wonderful job with keeping us updated, and managing communication between us and other entities involved in the moving process.

Jessica · 15 June 2021

Agent replied · 12 June 2024

Thank you for your review, we are glad we could help.

5/5

Trustpilot

Just great

We had to find somewhere new to rent at very short notice, which of course made a stressful task even worse. James at Bidwells was great: helpful, efficient and a pleasure to deal with. In short, highly recommended.

Martin · 15 July 2024

Agent replied · 24 August 2024

Thank you for your review!

5/5

Trustpilot

I had a great experience working with…

I had a great experience working with Bidwell. Kersha was very responsive and friendly. They made my first moving abroad letting experience extremely easy. Thank you!

Khadijah · 8 February 2021

Agent replied · 12 June 2024

Thank you for your review.

5/5

Trustpilot

It's been such a pleasure working with…

It's been such a pleasure working with Niki and her team at Bidwells. They are extremely professional, helpful and efficient. I cannot recommend them more.

Tina · 26 April 2021

Agent replied · 12 June 2024

Thank you for your lovely review. Glad we could be of assistance.

5/5

Trustpilot

Satisfaction Guaranteed!We are very pleased with the service we…

We are very pleased with the service we receive from Bidwells, from letting to monthly payments always on time. It is reassuring that when we contact either James or Ellie, we receive prompt replies and helpfulness.

Mr · 13 August 2024

Agent replied · 24 August 2024

Thanks for your review

4/5

Trustpilot

Thank you for waiting!

We had lots of delays in our house chain through no fault of our own, but finally got to our lovely new home just before Christmas. Thank you to Bidwells for holding on for us, it was very much appreciated. Hollie, who is still based on site in the show home, has been very kind and helpful since our arrival.

Kimberley · 13 January 2023

Agent replied · 12 June 2024

Thanks for you review, it is very much appreciated.

5/5

Trustpilot

Very professional experience from the…

Very professional experience from the time we arranged 3 viewings in one day, to completing all the references and receiving the contract. The Bidwells team are polite, professional and fully understand the needs of their prospective clients. I would highly recommend Bidwells to anyone looking for residential support...

Thomas · 8 December 2023

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

Friendly, fast, and efficient!

Bidwells are the agents in charge of the apartment I am renting and they have been excellent in their service. Fast, efficient, helpful, and friendly. It has been a joy to work with them through a stressful process. I highly recommend them. I worked with Mel, Tanya, Niki, and Jake.

Yasthil · 29 April 2022

5/5

Trustpilot

Fantastic!

I transacted in a property where Bidwells were the estate agent. Though they did not represent my interests directly, they were always responsive, curteous and happy to take me on multiple visits to the property. Most importantly they were always truthful and did not try to deceive/paint a wrong picture (as many high street agents unfortunately do).I would highly recommend them anytime. It was a pleasure dealing with them.

Souvik · 8 November 2021

Agent replied · 12 June 2024

Thank you for your lovely review, we hope you are very happy in your new home.

5/5

Trustpilot

Exceptional Service!

Izzy Hastings and Ollie Rivers are two exceptional people. They are so easy to work with, very professional who provided guidance and advise right throughout our selling process. Highly recommended!

Umesh · 31 October 2024

Agent replied · 12 June 2024

Many thanks

5/5

Trustpilot

Bidwells talented lettings team

Bidwells letting team are excellent and exceptional from recruiting and referencing tenants (Nikki) to drawing up contracts and property checks (Mel) to managing day to day issues and arranging remedial actions (Lacie).I am grateful for their dedication and team work ensuring that both the interests of landlords and clients are always addressed. Apologies I haven't named others in the team including their boss Alex, but my thanks to you all.Kind regards Naim

Ned · 9 March 2021

Agent replied · 12 June 2024

Thank you so much for your lovely review, it is really appreciated.

1/5

Trustpilot

One of the worst estate agents around…

One of the worst estate agents around Cambridge.We try to rent commercial property second time with them.First time they wrote us "this place not for use a cafe" but after a month some one open a cafe in a same place. Second time we show interest for another place and they keep us more than a month and at the end they wrote us "this place now under offer".Never work again with Bidwells.

Zerdust · 9 April 2024

5/5

Trustpilot

I was the buyer

I was the buyer. Bidwells worked extensively to make sure that our interests as a buyer were properly addressed and dealt with. Transaction completed smootly thanks to that additional effort and the support we received throughout the whole process. Thanks for Bidwells and his team in Cambridge. Really thanks for making this happen.

Paolo · 30 June 2023

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

Excellent service

Niki was so kind, helpful and efficient so I am grateful for her service in helping us to sort out our tenancy.

AG · 10 May 2021

Agent replied · 12 June 2024

Thank you for your review.

5/5

Trustpilot

Ever Dependable Bidwells

As ever, Bidwells provided a professional service, efficiently and without fuss. On this occasion, thank you Mel Jarvis and your colleagues.

Guy · 14 June 2021

Agent replied · 12 June 2024

Thank you for your review.

5/5

Trustpilot

Very positive experience

Very positive experience. The Bidwells team was extremely responsive, speedy and professional in drafting the sales brochure, organizing visits and negotiating with the eventual purchaser. The legal process involved providing a significant amount of data and information which Bidwells were instrumental in providing.

John · 23 January 2024

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

Professional service

James dealt with the letting of my property very professionally. Bidwells were a breath of fresh air having had unfortunate dealings with another Cambridge letting agency

Diane · 12 November 2024

Agent replied · 27 December 2024

Thank you for your review!

5/5

Trustpilot

I have just rented a property through Bidwells

I have just rented a property through Bidwells. Communications from Olivia then Niki have been first class - the process short and straight forward. Viewings were quick and easy. Reminder texts are very helpful. Follow up emails to tie up loose ends were quickly responded to. GMT

Gary · 6 April 2022

5/5

Trustpilot

Great service and advice

Great service and advice. On and off, over two years we tried to sell with other agents …sold with in 2 months with Bidwells.

Chris · 7 December 2024

Agent replied · 27 December 2024

Thank you for your review!

5/5

Trustpilot

Success where others failed

Ollie Rivers acted on our behalf throughout the long process to sell our home. He was always prompt to respond in any communication about the sale, providing sound professional advice and reassurance when required. He was very supportive throughout and his expertise successfully brought the sale to its completion. My family and I are enormously grateful to him for his positive approach, dedication and commitment during a very challenging time.

Jill · 16 April 2024

5/5

Trustpilot

Good communication

Good communication, smooth running

Christopher · 4 August 2025

Agent replied · 4 June 2026

Thank you for your review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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