Rook Matthews Sayer Amble reviews

★★★★★ 5/5

Trustpilot

Only dealt with Bruce & Elle at this…

Only dealt with Bruce & Elle at this branch in West Denton but can’t praise them enough . Bruce did fantastic photos of my property & advised me on what the property was worth & Elle did most of the correspondence regarding the sale , plenty viewings were arranged & the property was sold very quickly. Would definitely recommend .

Ludlow · 24 November 2022

★★★★★ 5/5

Google

The best team we could ever of dealt with We had constant communication - the ladies are professional and helpful and go over and above the call of duty. Well done! We would certainly use this branch again I would also like to say a big Thank You to Tracey who helped me with many questions and always answered straight away with no hesitation thanks again guys yous are amazing 😁 A*** service

Joanne · 10 November 2020

★★★★★ 5/5

Trustpilot

An excellent and trustworthy service.

Any contact with the Jesmond branch was, from the beginning, professional, courteous and 'human'. Special mention to Marie whose knowledge and expertise impressed and her manner was engaged and engaging. An excellent and trustworthy service all round- in a somewhat protracted (no fault of RMS) process.

Mr · 21 December 2023

★★★★★ 5/5

Trustpilot

So helpful and on the case at all times!

The staff at Rook Matthews Sayer offer a totally professional sevice. They are efficient, warm and friendly and you can rely on them to keep you up-to-date with developments as well as go the extra mile. Thank you!

Marian · 7 September 2026

★★★★★ 5/5

Trustpilot

Alistair was fantastic throughout the…

Alistair was fantastic throughout the whole process, offered good advice to help us to make our decision and kept in touch all the way through the process making it all very straight forward, we would definitely recommend RMS and use their service again in the future.

Bari · 16 December 2023

★★★★★ 5/5

Trustpilot

A truly excellent team

A truly excellent team! Always a smiling face and very professional. Everyone of them was more than helpful with advice and constant updates. We felt like part of their family throughout.

Alan · 10 March 2026

★★★★★ 5/5

Google

Tracey and the team were professional , friendly helpful and very patient. They supported both us and the sellers and unlike dealing with other Estate Agents they were extremely proactive which was very positive. We are happy to recommend Tracey and the team at Rook Matthews Amble

Dereck · 10 November 2023

★★★★★ 5/5

Trustpilot

Outstanding customer service

Outstanding customer service, professionalism, compassion and proactivity describe my experience with the services provided by Gemma and Suzanne at the RMS Blyth Branch. I highly recommend them. They genuinely care!

Olalekan · 14 March 2026

★★★★★ 5/5

Trustpilot

Sian Barbara and Elspeth at the…

Sian Barbara and Elspeth at the Ponteland office have been unbelievably helpful during what, for me, has been a very difficult time. Information is key and they have kept me informed at every stage of my sale and purchase. I wouldn’t go anywhere else. Thank you ladies.

Michael · 31 October 2023

★★★★★ 5/5

Trustpilot

Great experience

I highly recommend going through this estate agents the staff where very helpful.

Paul · 15 July 2026

★★★★★ 5/5

Trustpilot

Fantastic service from start to finish

Fantastic service from start to finish! Professional, proactive, and always one step ahead. Communication was brilliant and the whole process felt smooth and stress‑free. Highly recommend, an estate agent who genuinely delivers!

Ms · 2 March 2026

★★★★★ 5/5

Trustpilot

Sale of Property

The Ladies at RMS Bedlington Office were both friendly and efficient. They kept me informed every step of the way throughout the viewing and house sale process and I cannot recommend them highly enough.

Alison · 17 July 2024

★★★★★ 5/5

Trustpilot

Thank you

Neil was very helpful and he provided me with lots of valuable advises. All the team at Gosforth branch were friendly and professional. Thank you so much Neil for the support throughout my mortgage process.

Asa · 29 June 2024

★★★★★ 5/5

Trustpilot

100% recommended

Recently completed another house purchase and used Alistair Bowman again as our mortgage advisor.

Brad · 6 July 2026

★★★★★ 5/5

Trustpilot

Fantastic team at Fenham

The team at Fenham branch were all absolutely fantastic, they all went that extra mile, especially Dylan!Everything was handled professionally. When we had to go into the office we were greeted with a smile it makes all the difference when you’re moving and everything is stressful.

Tina · 15 November 2023

★★★★★ 5/5

Trustpilot

Flat sale

I needed to sell my Mum's flat after she died. All the staff at RMS in Blyth made it much easier, they were well informed and very helpful. The flat was marketed well, it sold in a few days and I was always informed of the progress in completing the sale. I recommend RMS Blyth very highly.

Mr · 9 December 2022

★★★★★ 5/5

Google

Excellent service from all the girls at Amble Rook Matthews branch, mostly dealt with Tracy and Hayley, who were friendly, professional and helpful with the sale of our house, answering our many questions and keeping us informed throughout. Would definitely recommend this friendly branch 100%

Julie · 10 November 2023

★★★★★ 5/5

Trustpilot

Michael Storey, Mortgage Broker at Rook Matthews Sayer, Ryton.

I couldn’t fault anything. Being a first time buyer the process explained to me was straight forward, he explained it in ways that I could understand- which was very helpful

Rachel · 24 February 2026

★★★★★ 5/5

Trustpilot

Alistair from the Bedlington office was excellent

Alistair from the Bedlington office was excellent, he clearly explained all the options and worked quickly to get my remortgage completed as fast as possible. I would highly recommend him!

Matty · 2 March 2026

★★★★★ 5/5

Trustpilot

Best branch

Neil was brilliant! All the staff at this branch are all 5 star ⭐ Thank you to you all

Lisa · 31 January 2025

★★★★★ 5/5

Trustpilot

I've dealt with the Gosforth office…

I've dealt with the Gosforth office whilst in search for a property and in paricular Richard has been a great help! They've kept in touch, shared new properties that I might be interested in, and offered advice where needed.I would definitely recommend them!

Harry · 11 December 2023

★★★★★ 5/5

Trustpilot

I've been dealing with the Gosforth…

I've been dealing with the Gosforth branch recently, in particular Ellie Erskine in the sales department. They've been excellent so far, stayed in touch regularly, offered advice where needed and been nothing but helpful. If you're buying/selling/renting etc I'd highly recommend these guys.

David · 7 December 2023

★★★★★ 5/5

Trustpilot

An amazing team at the Blyth office of…

An amazing team at the Blyth office of RMS, from the valuation to completion. Kept us informed every step of the way. Very helpful if we had any queries. Everyone was very helpful & friendly. Overall service has been excellent. The only thing we feel & it’s only feedback is that when we were being shown around properties it would have been useful for that person to have a little knowledge about that property.

Moira · 14 October 2024

★★★★★ 5/5

Google

"The girls at Rms Amble score a hat trick", cant thank the girls enough for selling our last 3 houses to the first viewers each time,previously weve purchased 2 from RMS & recieved an outstanding service,so if your looking to buy in the north east or sell, this is company you need!PositiveResponsiveness, Quality, Professionalism, Value

Christopher · 20 June 2025