Hose Rhodes Dickson New Homes Newport reviews

★★★★★ 5/5

Google

I’ve found the staff to be extremely helpful in dealing with the sale of my late parents home , they kept in touch regularly and were very helpful in navigating the process of the sale , many thanks

Mark · 4 August 2025

★★★★★ 5/5

Google

I recently moved to a rented property with the help of Hose Rhodes Dickson and Mr Lloyd Josling was very helpful and friendly throughout the processing of the tenancy

Nimi · 27 November 2023

★★★★★ 5/5

Trustpilot

Excellent communication and support

Excellent communication and support.

Charlotte · 20 May 2026

★★★★★ 1/5

Trustpilot

Estate Agent who does not know what they are doing

Contacted Hose Rhodes Dickson twice now about a property that is coming to the market soon.I first contacted them about 6 months ago and last week.NO ONE SEEMS TO KNOW ANY DETAILS OF THE PROPERTY THAT IS DISPLAYING ONE OF THEIR BOARDS.Does not give me confidence buying or selling through this Agent..IT TOOK OVER 6 MONTHS FOR HOSE RHODES DICKSON TO REPLY, VERY DISAPPOINTING.

Lee · 31 July 2024

★★★★★ 2/5

Google

It's a real shame that HRD monopolise island lettings, because they are the absolute worst. We've rented through them twice, and their managed properties were absolutely filthy upon moving in. Our last property took 3 days to clean, during which time our furniture had to be put into storage, and our children had to stay with family. A month after moving in, we awoke in the middle of the night to a torrential leak. An indoor water feature, you might say. We only heard it because we were sleeping in the living room. Why, you might ask? Because the carpets were being replaced 2 days after Christmas because they were motheaten and heavily worn and stained. HRD knew all this before we moved in, but didn't sort it before we lived there, so we had to move ALL our furniture into a small bedroom while the carpets were refitted. 5 years later, we moved out, and no the leak still hadn't been fixed. Absolute joke. THE DAY BEFORE WE MOVED OUT a builder came by to do a quote for the required work. I mean, are you actually kidding me?! They did nothing for us, and after we left they attempted to withhold our sec deposit which is a p-take considering the filth we moved into. And they also charged £75 a year just to renew our tenancy. Daylight robbery. I heartily steer anybody who asks for advice away from HRD, but the sad thing is, the majority of island lettings are through them. We will never rent through them again.

Colin · 24 August 2023

★★★★★ 5/5

Google

I like Hose Rhodes Dickson , one thing I noticed is that they do not forget people . I was called when I thought no one took noticed of me ,but to my surprised i got an email that there was a suitable house suitable for me BIGUP Jamie you are a great asset in that company you value people so much . Your service is excellent .You are a STAR. I recommend Hose Rhodes to everybody in the world.

Sindisiwe · 24 August 2023

★★★★★ 5/5

Trustpilot

Sale of our house in Freshwater

Peter and Bethany, in the Freshwater office, worked incredibly hard for us all the way through our sale. They kept us up to date at all times and we don’t feel that we could have had a better service.

Richard · 19 June 2025

★★★★★ 5/5

Trustpilot

I spoke to a lovely lady called Tess

I spoke to a lovely lady called Tess. She advised me of the best areas in Ryde. We are looking to move to the area and it was helpful to be guided by a local agent who knew the area. She is a credit to your team and very professional.

Katie · 22 January 2025

★★★★★ 5/5

Trustpilot

An exceptional team led by Peter with…

An exceptional team led by Peter with huge dedication and professionalism. Whether you are a buyer or a seller, I cannot imagine you will find better than Peter. In a difficult transaction he consistently went above and beyond. Moving house is difficult enough - my advice would be to use Hose Rhodes Dickson Freshwater.

Astrid · 19 November 2024

★★★★★ 5/5

Trustpilot

Exceptional

We have no hesitation in recommending HRD Freshwater. Peter and Beth have been exceptional. Professional, friendly and great communication. Always happy to help. We had complete confidence in both of them and we are now sold . Great team . Thank you both very much .

Dawn · 21 February 2025

★★★★★ 5/5

Google

From the valuation to the completion of sale of my late father's property, all of the staff have been extremely helpful, and at times gone a little further to help as we are not based on the island. For this we cannot thank them or praise them highly enough. Thank you again for finding the right buyer and keeping the stress that comes with property sales to a minimum.

Daniel · 26 January 2024

★★★★★ 5/5

Trustpilot

Our house has been on and off the…

Our house has been on and off the market with different estate agents since January. We did not have one viewing! Promised lots but delivered nothing.

Claire · 11 September 2025

★★★★★ 3/5

Google

Process of renting was great and they were extremely responsive. However, when it comes to paying back your deposit, there is a lack of communication and they are slow to pay you back even when the landlord has released the deposit. Overall shows a lack of professionalism when it comes to closing a job.

Zhin · 22 September 2024

★★★★★ 5/5

Trustpilot

Excellent service all round

From the moment we contacted HRD in Freshwater we had excellent service. Bethany & Peter arranged several viewings of the flat we have now bought.

Joy · 28 August 2025

★★★★★ 1/5

Trustpilot

VERY POOR CUSTOMER SERVICE

Having enquired about travelling to the IOW to look at two properties in one day, I was not responded to.

Anthony · 2 October 2025

★★★★★ 5/5

Google

Very helpful so caring and help through the sale od our house last August . maddison help us when it came to buying our new flat which was not clear cut sale. So thank you.!!!!!!!!

Candy · 16 April 2025

★★★★★ 1/5

Trustpilot

Would not recommend this company

Would not recommend this company. We have rented with them for the last 11 months however for 10 of those months we have had a leaky roof, worsening damp when we have a 2 year old with us. We have reported these numerous times and it felt like they did not care at all.

Aidan · 30 May 2024

★★★★★ 5/5

Trustpilot

I walked into the Ryde office jaded

I walked into the Ryde office almost as the last throw of the dice after a long hot fruitless frustrating couple of days looking for property

Roger · 20 June 2025

★★★★★ 5/5

Google

Great team and very helpful. Thank you Rebecca for answering all my questions very swiftly.

Emily · 24 August 2023

★★★★★ 5/5

Google

I’ve just used HRD for the first time. I’ve had dealings with staff from more than one branch who have been great at all times. I’d particularly like to thank Emily from the lettings department of the Newport branch who has been a real pleasure to deal with. She has always responded to my emails quickly and has guided me through the process in a helpful, friendly and professional way. Thank you.

Lynnlister · 25 August 2019

★★★★★ 1/5

Trustpilot

I would strongly advise anyone…

I would strongly advise anyone considering Hose Rhodes Dickson to think carefully before doing so.

RB · 4 June 2026

★★★★★ 1/5

Trustpilot

total lack of interest

Because there were problems with a property that they came to value (management agents and a short lease) they had no interest in marketing the property, after making two calls to them and being told that the person dealing with the valuation was not in the office and would phone back they never did.

Colette · 15 January 2024

★★★★★ 5/5

Google

I have been renting with HRD for 17 years and I can honestly say the customer service has been great throughout and I am very grateful for everything Kayleigh, Jamie and Kat have done for us. I do however want to specially mention the …

Hayley · 16 April 2024

★★★★★ 1/5

Google

Started off well, quelle surprise. That's money time. From day 2 onwards.... Beyond awful. Not fit for purpose, in our opinion.

Mr · 16 April 2025