1/5
Awful experience with crook and blight.really its shame
Trusted Agent profile ยท Newport
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416 reviews across 2 platforms
67 Bridge Street, Newport, NP20 4AQ
Crook & Blight's office in Newport, at 67 Bridge Street, is rated 4.5 out of 5 across 416 reviews on two platforms, including 409 Google reviews rated 4.5.
Every review we hold for the Newport office, from every platform, shown as written. First names only.
1/5
Awful experience with crook and blight.really its shame
5/5
Really nice to deal with. Joel showed me the house and Ellie-Mai dealt with me in the office. Both were friendly and professional.
5/5
Had a lovely letting agent called Antony show is around a property today. Extremely helpful and very friendly
5/5
Charlotte at Crook & Blight is extremely professional and helpful. Thank you Charlotte!
5/5
Dale showed us around a property today. He was so helpful, polite and informative with great knowledge of the house, can't believe he's only been doing it for 3 weeks! I'm a first time buyer and have been finding the current market so stressful. Dale put me at ease straight away!
Hi Lucy. Thank you for taking the time to write a great review. We will pass on your lovely comments to Dale and we are so glad you have found your property search an enjoyable one with us. Take care
5/5
a huge thank you to the C&B Team for getting me a last minute viewing and a special mention to Anthony to being so helpful and friendly throughout my house tour!
5/5
Anthony showed us around, he was very friendly and was happy to answer all our questions. We fell in love with the property already. Thanks Anthony.
5/5
Anthony from Crook and Blight was everything you could want from an estate agent and more!!! On our two viewings today, he was early, friendly and was able to answer every question about the property, location and the market. Would recommend, Crook and Blight and Anthony time and time again!
Hi Joanne. We are so pleased you have been happy with the service you have received! Thank you for taking the time to write such a great review, we will pass your lovely comments onto Anthony! Take care
5/5
We was seen by Anthony. What a lovely man, very helpful and nice to be around. Easy to talk to. Very happy ๐ xx โฆ
4/5
The agent that I met with to view the property was fantastic! Unfortunately I can't recall his name, however he was not only professional but warm, friendly and so helpful. Since then I have been in contact with Bethan who has been dealing with our rental application, credit checks etc and again I have found her to be very helpful and friendly and quick to respond to emails. The process of renting with Crook & Blight has definitely been slower than any lettings agent we have been with in the past but this is potentially down to them just being thorough. I would recommendPositiveProfessionalism
5/5
Viewed two houses with Anthony today! Very impressed by his professionalism and friendly manner as well as his local knowledge and expertise. He made the house viewings very pleasant and well informed by painting an excellent picture of the local areas. This helped tremendously with our decision making process, his insight and pleasant manner certainly presented both houses in the very best light and supported our house hunting quest! Felt like an good friend was showing us around the properties father than a formal estate agent.PositiveResponsiveness, Quality, Professionalism
5/5
Becky and Aimee are a pleasure to work with - they are professional and dedicated agents to the letting industry and represent Crook & Blight with integrity and care. Great company ๐ โฆ
5/5
Joel was a fantastic agent. Was helpful when we had questions but also knew when to give us space to look around
5/5
My husband and I were really impressed by the customer service from Crook and Blight when we were ringing them to arrange to view properties. They were always so helpful, polite and friendly. They are quick to answer their phones and they have contacted me when a slot has become available to view a property when it has previously been full. When Ollie showed us around two properties he was very courteous and had a lovely manner. We found ourselves saying to each other that we wished we had chosen Crook and Blight to manage our own house sale. We incorrectly thought that they only took on houses at the higher end of the market. However, when some frustrations with the estate agent we had appointed became too much, we asked when being shown around another property by Kate (again informative, polite and friendly) if they would take on our house. Kate dispelled our falsely informed opinion that Crook and Blight did not take houses across the broader price bracket. I felt an instant wave of relief when I realised I could entrust Crook and Blight to not only sell our house, but also that anyone wanting to buy our house would have the same good level of customer service as we have received. I went to the office where I spoke to both Bethan and Holly to explain our situation. They were so happy to help us and have been really quick at getting the ball rolling to get our house listed. Having bought a house previously where the estate agents slowed things down and caused many problems and errors, and having had a close call of experiencing similar for a second time, I am genuinely thrilled to have found an estate agent where the communication is clear, friendly and professional. You also feel that even though this team is busy, they still treat each customer with value regardless of the worth of your house. Thanks Crook and Blight! Also, I am not the sort of person who writes reviews very much, but this team definitely deserves a good one!
5/5
Highly recommended their service.specially Miss Becky who coordinates our property has given very friendly and efficient service.
3/5
Really disappointed! we were told we had a viewing @ 4pm. 10 past 4 nobody arrived phoned crook & blight for an update, only to be told the viewing had been cancelled and they had forgot to inform us! Very unprofessional and a day wasted .
Hi Alan. I can only apologise for this and the lack of communication you have received. I totally understand how frustrating this is and how disappointed you are. I can assure you that we will do our upmost to ensure this doesn't happen again and again send our apologies to you. Take care
5/5
Luke was very professional, competent and knowledgeable. He arrived on time and was pleasant to chat to. Brian and Jen Wallis.
5/5
My partner and I have just rented our first home with Crook&Blight, Charlotte answered all my questions and made the process so smooth, which was so helpful. Becky, Carys and Anthony also helped us and were extremely helpful and friendly. We hugely appreciate all their help with this and couldnโt be happier. Thanks all! ๐
5/5
Beck Quinn has been very helpful over the whole process
5/5
Viewed a house with Anthony. Have viewed more than 40 properties that past 24months and he was one of the best agents weโve had. Local knowledge was incredible and his style really personable. Should we look to sell again, would strong consider using them after viewing the property with Anthony.
5/5
I met with Anthony from the Newport branch, and he was fantastic. Very knowledgeable and extremely helpful. He was punctual and well prepared to answer all my questions. He covered all aspects of the property viewing in greater depth than i expected, brilliant estate agent.
Good Morning. Thank you for the great review, I will pass on your lovely comments on to Anthony! We are always here should you need any further help. Take care
5/5
Great service from Crook and Blight. Quick sale achieved and smooth process to completion. Particular thanks to Lara who was great and very responsive.
5/5
Have been dealing with Elena when searching for our next home snd shes been wondderful! Always polite and professional and responds to queries quickly and efficiently and helped us when negotiating a sale price. Great service so far, a credit to C&B!
5/5
Seren and Anthony showed me around a property that although wasnโt a fit for me, were very knowledgeable and helpful. Hopefully I can view more properties with them as they made viewing in a difficult market, more enjoyable than expected! Thank you both!
Morning Ella. Thank you for taking the time to write a lovely review. It is very much appreciated and we are pleased that you had an enjoyable experience viewing with us. We will look forward to helping you again. Take care
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Crook & Blight's Newport office has 416 reviews across two platforms: 409 on Google, 7 on Trustpilot.
Crook & Blight Newport is rated 4.5 out of 5 across all 416 reviews, and 4.5 out of 5 on Google from 409 reviews.
Crook & Blight Newport, 67 Bridge Street, Newport, NP20 4AQ.