Trusted Agent profile Β· Newmarket

Cinch Self Storage Newmarket reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

1,850 reviews across 2 platforms

July Court, Newmarket, CB8 7RL

Part of Cinch Self Storage, see every office.

Cinch Self Storage's office in Newmarket, at July Court, is rated 4.9 out of 5 across 1,850 reviews on two platforms, including 216 Google reviews rated 4.9.

Google logo

4.9 / 5

216

Reviews on Google

This office

Trustpilot logo

1,634

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Newmarket office, from every platform, shown as written. First names only.

5/5

Trustpilot

Cinch Chippenham Excellent

We needed a storage unit in Chippenham at very short notice and Paul couldn't have been more helpful. The process was quick and straightforward, and a very positive experience. When we arrived to drop off, Andrew was there. Again, he was amazingly welcoming and helpful, offering coffee, water and help with carrying items if we needed it. I would definitely recommend this company, especially the Chippenham branch.

Linsay Β· 19 July 2024

5/5

Trustpilot

10/10

I was skeptical to use this at first but Jake was a great help, explaining everything and hiw secure and safe my belongings are. The facilities are very clean and large enough to move and accommodate what i need. I recommend.

C Β· 28 March 2024

Agent replied Β· 10 June 2024

Thank you so much for your glowing review! We're thrilled to hear about your positive experience with us. It means the world to us that you took the time to share your thoughts.

5/5

Trustpilot

Fantastic service

Fantastic service. From the moment I first rang Cinch, Sally was really helpful, advising me on the correct size storage unit and costs etc.When I came to move my belongings in she went above and beyond to make it happen as they were having their floors painted and without her help I wouldn't have been able to move my stuff. I would definitely recommend Cinch.. Competitive prices too πŸ€—

Murray Β· 1 June 2021

Agent replied Β· 10 June 2024

Hi Murray,Thank you for taking the time to leave us such a great 5* review.We do try to be as helpful as we can and make storage as hassle free as possible.Your feed back is much appreciated.Best wishesCinch Storage

5/5

Google

A great place. We use the outside storage units for business, Nijole and Charly in reception are so helpful and always have a smile on their faces, would highly recommend!!

Pete Β· 15 March 2026

Agent replied Β· 11 June 2024

Hi Pete, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team

5/5

Google

Nijole made the whole process super easy and understood the needs. Can't recommend enough.

James Β· 15 March 2026

5/5

Trustpilot

Maddie in Bedford was polite

Maddie in Bedford was polite, smiley and helpful. I would happily recommend Cinch self storage to friends and family :)

Lisa Β· 23 January 2026

5/5

Trustpilot

Recommend

Easy , friendly , good quality and flexible and everything you would need in a storage facility . Excellent friendly staff

Shem Β· 22 May 2026

Agent replied Β· 7 June 2026

Thanks for the 5 stars! We’re delighted we could help and really appreciate you taking the time to leave us a review.

5/5

Trustpilot

Hard to beat - great service

I've been a customer for years at Leighton Buzzard, both using self-storage and their office space. I literally can't fault their service. Great facilities, easily accessible at any time, and managed brilliantly by Jason and the team. Reasonably priced too - highly recommended.

Jay Β· 24 January 2024

Agent replied Β· 10 June 2024

Hi Jay,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team

5/5

Trustpilot

Great service easy access

Tamas Β· 15 September 2026

Agent replied Β· 24 September 2026

Thank you so much for the fantastic 5-star review!

5/5

Google

Frazer at Newmarket was really helpful in explaining the various storage options available, how we access the storage facility and showed us our unit. A friendly face with excellent customer focus

Mark Β· 11 October 2025

5/5

Google

I’m a new customer at Cinch and I found the whole process super straightforward thanks to Gosia. From the start she was attentive and friendly, calling me in regards to the storage locker minutes after I placed the ordered online. Great service.

Harry Β· 10 February 2024

Agent replied Β· 11 June 2024

Hi Harry, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team

5/5

Trustpilot

Great storage at a good price

I booked my storage but at short notice had to change the day as couldn’t move my belongings for another 10 days. Mark was very accommodating and kept the storage space reserved for me. Very helpful and professional, and the price is good as well. I would not hesitate to recommend Cinch storage. Thanks for a great service.

Yasmin Β· 12 November 2024

5/5

Trustpilot

Excellent service.

From start to finish Phil was brilliant and very helpful. He was there to help with any questions we had from initial query right to we moved In. The service we received on the day we moved our stuff to storage was brilliant.

Katrina Β· 6 January 2024

Agent replied Β· 10 June 2024

Hi Katrina,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team

5/5

Trustpilot

First Stage.

Staff extremely helpful over the phone assisting in determining appropriate storage unit sizes and providing quotations for units likely to be suitable. At the facility itself Fatima was extremely pleasant and helpful showing my wife and I around the storage units and completing the requisite paperwork for us to hire a unit.

Peter Β· 21 May 2023

Agent replied Β· 10 June 2024

Hi Peter, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team

5/5

Trustpilot

End to end faultless experience

The team from start to finish were amazing. The people on the phone, thru to my visit at the storage facility.

Chris Β· 14 May 2026

Agent replied Β· 7 June 2026

Thanks so much for your support! We’re delighted to know you were happy with the service you received.

5/5

Trustpilot

I’ve been with Cinch for since Enfield…

I’ve been with Cinch for since Enfield Branch open and haven’t had any issues till than, The staff, especially Jaymee she is always really helpful and super friendly service, The facility is always kept nice and clean,

TJ Β· 3 May 2024

Agent replied Β· 10 June 2024

We're grateful for your 5-star rating and for taking the time to recognize our efforts. It's great to hear that our storage services made a positive difference for you. Thank you for choosing us!

5/5

Google

Wonderful staff especially Frazer. Moving home is a stressful time and the whole process was made much easier with their helpful attitude and friendly manner. Thanks to Matt too :)

Charlotte Β· 11 October 2025

5/5

Trustpilot

Cinch offers a very personal service

Cinch offers a very personal service, at the outset we asked for a bigger unit and Cinch reviewed that and suggested a smaller one which was refreshing 😁great value, super introductory offer and easy access. I would highly recommend using Cinch for your storage facilities - thank you Cingh for looking after my possessions whilst I waited for a completion date πŸ™

Alison Β· 1 September 2024

5/5

Trustpilot

Helpful and easy to deal with

We needed some storage to create space at home. We called in and met Mark who went through everything with us and provided us with a competitive quote. Mark was great to deal with and the whole process was very smooth.

Steve Β· 3 February 2024

Agent replied Β· 10 June 2024

Hi Steve,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team

5/5

Trustpilot

Excellent local self storage solution

Only used the storage for a short while but everybody at the Chippenham branch, especially Andrew made the whole experience hassle free and easy. I would certainly recommend to anybody needing some storage in the area.

Domhnaill Β· 30 April 2024

Agent replied Β· 10 June 2024

Thank you for your positive review and for trusting us with your storage needs! Your satisfaction is important to us, and we're pleased to have delivered on our promise of convenience and quality service. We look forward to serving you again in the future.

5/5

Trustpilot

Excellent service - highly recommended

Excellent service. It was our first time using a storage facility and Stuart was brilliant! From the initial enquiry to helping us on the day - he made the whole process so easy…Very clean facilities and so easy to load and unload our stuff. Great initial discounted price too! Very happy with Cinch Self storage in Brighton and would definitely recommend them.

Pe Β· 1 March 2022

Agent replied Β· 10 June 2024

Thank you for your awesome 5* review Priti, I am so pleased that we are able to look after you and your items in storage.

5/5

Trustpilot

The Team Jason & Matthew were…

The Team Jason & Matthew were exceedingly helpful. The Storage Unit at Cinch is amazingly clean & tidy. I tried to leave this message earlier so not sure it went through. But thank you too to Arran who was very helpful earlier in the year.

John Β· 9 October 2023

Agent replied Β· 10 June 2024

Thank for amazing 5* review John. We enjoy helping and looking after our customers.

5/5

Trustpilot

Absolutely amazing

You know when you don’t need the hard sale - Sally was absolutely amazing listened to what we needed and found storage to suit and at a bargain price too. Was great knowing that the site was so secure and Sally / team there to assist if you needed a hand with anything. By far the best storage I have found over years of using other solutions.

Stotfold Β· 21 March 2021

Agent replied Β· 10 June 2024

Hi Steve,Thank you so much for the 5* review. We take real pride in providing a helpful and convenient service , so we are delighted with your feedback.Best Wishes,Cinch Storage

5/5

Trustpilot

Cannot speak more highly of the service

We live in central Southend, not only is Chinch super handy as close to home, its such a friendly and professional set up. Really really impressed. We took our unit out in March for six months. Every time I pull up I am so glad I chose this one, and not one on the Arterial Road. Really happy with the service. Placed a freezer in there today, and water must have shifted. The manager called to let us know, and was both professional and understanding. Cannot speak highly enough of the service.

Kasia Β· 4 July 2024

Agent replied Β· 10 June 2024

Hi Kasia,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team

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