Cinch Self Storage Newmarket reviews

★★★★★ 5/5

Trustpilot

I am writing to express my utmost…

I am writing to express my utmost satisfaction with the exceptional service provided by Jayme at Cinch Storage. From the moment we began our move-in process, Jayme has been an invaluable asset, assisting us with every detail and ensuring a smooth transition. Jayme's professionalism and politeness have been evident in all our interactions. She is always courteous, approachable, and ready to lend a helping hand whenever needed. Whether it's answering our questions, resolving any issues we encounter, or providing assistance while we are on-site, Jayme consistently goes above and beyond to ensure our experience is positive.Her dedication and commitment to her role are truly commendable. Jayme exemplifies what it means to be a great team member, and her contributions significantly enhance the overall customer experience at Cinch Storage. We are incredibly grateful for her support and highly recommend her to anyone seeking reliable and exceptional service.Thank you, Jayme, for your outstanding assistance and unwavering dedication!

Adam · 28 June 2024

★★★★★ 5/5

Trustpilot

Help with deliveries

The team at Cinch Self Storage in Leighton Buzzard is always at hand to help when needed. I started receiving larger orders on pallets or in large boxes recently. Sometimes, if I am not in, Jason, Aaron or Andrew will receive the deliveries on my behalf and keep them safe until I am able to collect them. And they always do this with professionalism and care. Amazing team! Thank you.

Chris · 2 January 2023

★★★★★ 5/5

Trustpilot

Nothing beats the service

Jason and Matt were always very friendly and very helpful. They go above and beyond for their customers and really care about their needs. Would use them for any future storage needs and recommend to all.

Emma · 23 December 2025

★★★★★ 5/5

Trustpilot

The teams are pro very easy to…

The teams are pro very easy to understand how it working. To me was first time when I use the unite storage and was very helpful full as well member teams in special Rosie

Silviu · 13 May 2026

★★★★★ 5/5

Trustpilot

Cinch - Chippenham

First time having a storage unit and the team at the Chippenham site were very helpful . Swift responses during the initial enquiry phase and then Andrew was great and made the process very easy and showed me around the location and was very helpful. Would certainly recommended to others.

George · 1 May 2024

★★★★★ 5/5

Trustpilot

Definitely recommend! Great service and clean units.

Absolutely amazing experience using Cinch self storage. The units are very clean and spacious. Craig is absolutely wonderful, very helpful, kind and gave me all the information I needed. Craig genuinely went above and beyond to provide the best experience possible. Definitely will recommend and use them again!Thanks Craig.

Naila · 3 May 2024

★★★★★ 5/5

Google

Nicole was so kind and helpful nothing was too much trouble she was such lovely person thank you so much for all your kindness

El · 15 March 2026

★★★★★ 5/5

Google

We used Cinch self storage Newmarket In our family I am the man with a van and I used this service for my sister in law as she needed the storage The whole experience from beginning to end was easy I really have no comments on how it could be improved Also I would like to mention the lady I delt with Nijole what a star you are a credit to the company Would use again and highly recommend

Neil · 15 January 2026

★★★★★ 5/5

Trustpilot

Excellent service

I have just emptied my locker after storing a load of kit for about 14 months. Nigel and Leanne were always on hand and helpful. Its clean and appears efficiently run and if needed I will use the facility again and certainly recommend them. regards JW

Mr · 13 June 2024

★★★★★ 5/5

Trustpilot

Top Chaps

A real pleasure dealing with these guys when storage was urgently needed. My need was resolved and had to cancel, but wouldn't hesitate to use in the future. Highly recommended.

Peter · 28 May 2026

★★★★★ 5/5

Trustpilot

Chippenham

Setting up with Andrew was nice and easy he was very helpful with everything and made it easy for us to start, he personally touched up the office space before we moved in and it looks great! Paul is a great guy too, would definitely recommend cinch Chippenham due to good pricing, easy access & great people which is getting harder to find nowadays! Thanks guys

Jacob · 19 December 2024

★★★★★ 5/5

Trustpilot

Enfield Cinch self storage

I have been lucky enough to be using Cinch Self storage at Enfield for the past year all but a week.The site is always clean and both Adriana and Fatima are always pleased to see you, have always got time for you and nothing seems to be an issue.Access is excellent at any time.This is how self storage should be run, definitely 5*****

Russell · 6 May 2023

★★★★★ 5/5

Trustpilot

Very helpful and friendly staff always…

Very helpful and friendly staff always willing to help if needed.

Stuart · 1 October 2026

★★★★★ 5/5

Trustpilot

Andrew at Cinch Storage in Chippenham…

Andrew at Cinch Storage in Chippenham is so kind and helpful! I am always greeted with a smile and he is at hand to answer any questions. Andrew, helped in selecting the right size unit for all my storage needs. I use my storage unit frequently and I find accessing it simple and easy. It really is so convenient. I am truly grateful. Thank you!

Heather · 20 December 2024

★★★★★ 5/5

Trustpilot

The only self storage company to use!

Cinch were pretty much the only stress-free part of moving house, cannot recommend enough. Truly went above and beyond to help, answer questions, explain, assist etc. Also reachable on the phone which can be such a difficult ask! Competitively priced too and special shout out to Andrew. Thank you for making our storage experience easy.

Charles · 14 November 2023

★★★★★ 5/5

Trustpilot

the team provided me with a very…

I shopped around, as many consumers do and the team provided me with a very competitive price and the low price was matched with an excellent level of service throughout my time using their facilities.Mark and Lisa were always on hand to assist with any queries, and swiftly rectified a small issue in the first week.I wouldn’t hesitate to recommend the storage company to anyone, be it long term or short term.

Ian · 26 August 2024

★★★★★ 1/5

Trustpilot

Poor sercvice, do not get lured into introductory offers and fall victim to poor service.

Please do not use them. Cinch over charged us for our storage. Despite ongoing complaint and dispute they took unauthorised funds automatically form the crediit card. On the weekend of our move where we organized help and rented vans, out of hours access did not work. After hours attendance telephone number is a scam which would lead to working from home event loggers only. Discounts were offerered for the inconvenience which were then withdrawn. Long winded, repetative email replies wasted hours of our time and caused further stress. In the End we just gave up and emptied the unit earlier than planned. Store managers and area managers changed jobs and our complaint was left hanging unresolved. Dispute is still ongoing, we will not giveup. |Premium temporary storage for your valuables is supposed to convenient service not a hassel stress of dealing with scammers who overcharge for non service.

Mr · 2 April 2024

★★★★★ 5/5

Trustpilot

Letchworth Cinch First-Class

I am so impressed with the staff and service at Letchworth Cinch. I have just vacated my storage unit after 7 months and it has been an easy, smooth and secure process from start to finish. I am particularly grateful to Lauren and Becky for their cheerful cooperation throughout. Nobody likes to have their belongings in storage, but sometimes we have to and I would definitely recommend Letchworth Cinch.

Zoe · 9 August 2022

★★★★★ 5/5

Trustpilot

Second time I have used Cinch…

Second time I have used Cinch Newmarket. Both times I dealt with Gosia who is beyond helpful ( the whole reception team are) . They’re very competitive with pricing and will offer you the best size unit for your duration . The unit is easy to access and incredibly clean & secure . For me , they will always be my first call if I need storage again . Thanks Cinch

Mickii · 24 August 2024

★★★★★ 5/5

Trustpilot

Fatima has been super helpful

Fatima has been super helpful, assisting with all our questions and deciding on the best unit for our needs.The units and the facility are clean and looked after nicely. Very efficient and professional staff. Thank you for your service! I will definitely recommend Cinch - Enfield (& Fatima precisely ;-) ) to all my friends who need storage space!

Dora · 17 June 2023

★★★★★ 5/5

Google

Nijole has been fantastic. Highly recommend.

Andrew · 11 October 2025

★★★★★ 5/5

Trustpilot

Hi very professional service very…

Hi very professional service very friendly staff highly recommended

Nicholas · 23 September 2026

★★★★★ 5/5

Trustpilot

Everything was excellent!

Everything was clean, tidy and well presented. The storage unit I rented was the smallest but was still large enough for a considerable number of boxes. Staff were amenable, helpful and friendly. It was also good that I could get in and out at any time with a special passcode.

Elizabeth · 7 January 2024

★★★★★ 4/5

Trustpilot

A Great team

A Great team! When we first showed interest in using an external storage unit, Joshua Nimmo was extremely helpful, knowledgeable and welcoming. The whole Team at Cinch are very accommodating and friendly. Always pleased to see you and even offered you a hot beverage whilst you worked. The facility itself is rather modern and clean with plenty of parking available. Although if you tend to accumulate a lot of rubbish they didn't appear to have much in the way of waste disposal for large quantities of it. Overall we were very happy with the service provided to us over the 9 months we spent with them. Would be happy to recommend them to other business's in need of offsite storage.

David · 30 December 2019