Cinch Self Storage Newmarket reviews

★★★★★ 5/5

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I had an exceptional experience with…

I had an exceptional experience with Cinch, and I owe a huge thanks to Anita for her outstanding assistance. From start to finish, the process was smooth, efficient, and stress-free. Anita was not only knowledgeable but also incredibly patient, taking the time to address all my questions and concerns. Her dedication to providing top-notch service really stood out, making me feel valued as a customer. I highly recommend Cinch, especially if you're lucky enough to work with someone as professional and helpful

Adualdo · 23 August 2024

★★★★★ 5/5

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Great support

Jason was very supportive and could not have done more to help in a very trying time.

Stephen · 23 September 2025

★★★★★ 5/5

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I visited your Bicester store and am…

I visited your Bicester store and am delighted at the level of service I received from the staff. Leanne and Nigel were so attentive with my queries and went the extra mile. The store was clean and tidy and Leanne really made me smile. I will recommend to all family and friends.

Em · 12 June 2024

★★★★★ 5/5

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STORAGE

STORAGEI would like to give Cinch Self Storage and the Staff a massive 5 Star for the help and assistance when I needed it most.When my wife came home from Care she needed a Hospital Bed and Hoist and consequently I had to make immediate arrangements to store some of the Furniture I had in the Sitting Room to make space for them.I had no idea where to go but from some research I duly visited Cinch and met with Jason.He immediately understood my predicament and procceeded to show me the various Units available and advised on which would be the best for my needs.I am pleased to report that the Unit was offered at a very reasonable price and the space suited my needs perfectly. The unit was also immaculately clean and I always felt that my Furniture was very safe from any damage or theft. In addition, access to the unit was very easy even for larger furniture items like Sofa's.On subsequent visits to check on my Furniture, both Jason and Aaron were always there to help and made sure that everything was still what I needed. Throughout I always found them to be extremely pleasant and polite staff to work with.I now have my furniture safely back home but should i need any storage facilty in the future then I would have no hesitation in using Cinch again.

Robert · 4 March 2022

★★★★★ 5/5

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Amazing expeirence at Cinch Seaford !

I visited Cinch Seaford and they were really friendly, knowledgable and supportive! Me and my partner are moving house and Cinch have been nothing but a massive help in the middle of a stressful time! The facility looks brand new, it’s clean and a great value for money. We wanted to thank Martin and Grace for all of their help and we will definitely be recommending Cinch to anyone looking for storage!

Poppy · 17 December 2024

★★★★★ 5/5

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Best customer service

If you're unsure about the size and dates to rent a storage unit - this should be your go to. As there was a gap between my move out and move in dates, I found myself needing a storage unit around Leighton Buzzard. I have messaged via the form on the website outlining the furniture and belongings I have, and received a call back within minutes from Aaron to discuss further. He has selected the best size for me (and it all fit in just perfectly!), so I went ahead and booked it in. They were very flexible on dates and unit sizes too! Price wise it is truly much cheaper than I expected. On the day of the move in, Jason helped me out selecting the best unit possible and walked me through all the bits. The move was taking some time and we needed access after they leave for the day, but here was a problem with the gate, so I called Jason and he came back within a couple of minutes to fix the issue! The service I have received from both Jason and Aaron was outstanding. I couldn't recommend them more. :)

Sylwia · 28 February 2022

★★★★★ 5/5

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whats not to like?!! great service

Needed a space to store my costumes for a school play and Cinch didn't disappoint! Great advice on what was best and they found me a ground floor space which was perfect. I felt safe when popping in and out and Harriet was so attentive to any question I had. Definitely be using again.

Bobbie · 28 April 2024

★★★★★ 4/5

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Friendly local storage

Both Jason and Matthew were very friendly and helpful in sorting out the storage we needed.The process is straightforward....the only niggle being the slightly complicated entry and exit process that you have to go through every time. Other storage units provide an electronic entry fob which is simpler. However obviously security is taken seriously!

Shelagh · 28 April 2024

★★★★★ 5/5

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Storage in Leighton Buzzard

Aaron did an excellent job of helping me choose a storage space yesterday, we called into your business to inform about any possibilities on the way back from Amsterdam, he showed us various spaces and took the time to explain all my requirements, I immediately decided Cynch was the storage company I was looking for and had no reason not to comfortably leave my personal belongings in his hands.Without his input and detailed attention I'm sure I would have shopped around to get more quotes but he convinced me we were in good hands with Cynch.

Mark · 22 February 2022

★★★★★ 4/5

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Not the best start - but all good now

This was originally a one star review, after a very frustrating start to my 3 month rental with cinch Brighton. After Stuart and the team went beyond what you could ever expect to put right the issue and even helped me unload a van, I can’t in my best interest leave this as one star… so have switched it to 4.Customer service was second to none.They owned the fact they made a mistake and did everything possible to put it right within 24 hours.A lot of company’s could learn from this. Many Thanks.

EG · 21 February 2022

★★★★★ 5/5

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5 star premium service from Jack

5 star premium service from Jack, I'd give Lauren and Maria a 4.9 as they're in fantastic company.

Reginald · 24 September 2026

★★★★★ 5/5

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Excellent service, nice storage with competitive price

We visited Chippenham store and book a self-storage for 8 weeks. Andrew is really nice and kindly help us to find the most suitable size of storage with a competitive price! The storage is nice clean and convenient, also the security level is high as well. It's really recommended in Chippenham.

Kodama · 15 June 2024

★★★★★ 5/5

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Highly Recommend Cinch Self Storage Leighton Buzzard

I don’t normally bother writing reviews, but I’ve had a storage locker at Cinch Self Storage in Leighton Buzzard for the last few months and I think the service received deserves a shout out via this review. The team, especially Jason have always been very friendly and really do care about you and your needs. I needed a slightly smaller locker and the process of downsizing was super simple and easy. Cinch prices are comparable and good compared with other storage lockers, however the customer services really set’s this place apart. If you are looking for a storage locker in the area, or even one in a different part of the country, I’d recommend going with Cinch!

Dan · 7 January 2022

★★★★★ 5/5

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Cinch Self Storage Letchworth

I would highly recommend Cinch in Letchworth if you are ever in need of Storage. Staff were excellent, facility clean and easy to access, price was good too.I needed to store the content of a 4 bedroom house for a few months, I made various enquiries online to gauge costs and size of storage space. Sally from Cinch Letchworth was the only person who followed up my enquiry with a call after e-mailing the details. She also called each month without being Sales pushy to just keep in touch.When we were ready to rent Sally took us around the establishment and showed us a number of units of different sizes which helped me to decide upon the size I needed. It was much cheaper than some others on the same road and certainly more helpful.I would highly recommend using Cinch in Letchworth any day. Go and try them out.

Phil · 7 January 2022

★★★★★ 5/5

Google

Very helpful team at Cinch. I needed to move in out of hours on a Sunday, and they registered me ahead of time and gave me the access code so I could just sort everything on the day. The units are clean, the trolleys all work, and the lift is big enough to fit 3 trolleys. Frazer & Nijole went out of their way to help me and make everything smooth! 5 stars. Nice to deal with a company where you can talk to a real person on the phone

Alice · 27 July 2024

★★★★★ 5/5

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Excellent service

Excellent service! (Leighton Buzzard branch)The guys on the front desk (especially Jason and Matthew) are always really helpful and super friendly.The facility itself is always nice and clean - you can tell the people who work there take pride in managing the place.I’ve been with Cinch for about 3 years now and haven’t had any issues 👍

Rhianne · 30 January 2024

★★★★★ 5/5

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Great price and great staff

Jack at the Brighton branch as super helpful and went the extra mile in setting us up and making sure we were ready to move our things in. The price was also the most competitive in Brighton.

Catherine · 8 May 2026

★★★★★ 5/5

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I cannot speak highly enough of the…

I cannot speak highly enough of the exceptional service provided by Jason Waddington and his team at the Cinch Self Storage branch in Leighton Buzzard. From the moment I started my business four years ago, Cinch Self Storage has been an invaluable partner, providing reliable and top-notch storage solutions.Jason's dedication to customer service is unparalleled. He consistently goes above and beyond to ensure all our storage needs are met with efficiency and professionalism. Whether it’s accommodating last-minute requests or providing insightful advice on optimizing our storage space, Jason’s support has been instrumental in our business operations.The facilities at Cinch Self Storage are always clean, secure, and well-maintained. The ease of access and flexible terms have made managing our inventory seamless. Over the past four years, the peace of mind knowing our items are safe and easily accessible has allowed us to focus on growing our business without any storage concerns.Thank you, Jason, and the entire team at Cinch Self Storage, Leighton Buzzard, for your outstanding service and continued support. I highly recommend Cinch Self Storage to anyone in need of a reliable and customer-focused storage solution., Dynamic Energy Solutions

Liam · 18 July 2024

★★★★★ 5/5

Trustpilot

Great service and price was realistic

We had a last minute emergency and needed to get our Son’s home contents stored urgently. Lauren at CINCH in Letchworth was really helpful and supportive and made everything happen smoothly and quickly. We were all very stressed at the time and Lauren took all of that pressure away instantly. Pleased to report that our Son has been re housed and we no longer need the storage unit but should we ever need storage we would definitely use CINCH again.

Lisa · 12 November 2021

★★★★★ 5/5

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We used the Chippenham storage unit for…

We used the Chippenham storage unit for a couple of years we handed in our notice only so we could move our stored goods nearer to where we live. I cannot fault Andrew and the team they have shown excellent customer service. The site is clean and modern. I cannot fault it.

Lucie · 21 April 2024

★★★★★ 5/5

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Excellent Customer Service at Cinch Storage Seaford…

The service at Cinch Storage Seaford has been excellent from my first online enquiry, initial (non pushy) telephone call through to reservation, confirmed booking and taking delivery of my items going into storage. It has been a very professional and streamlined system with superb customer service. Nothing has been too much trouble. Highly recommended.

Dawn · 9 March 2024

★★★★★ 5/5

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Cinch Bicester were fantastic

Cinch Bicester were fantastic, they were so nice and helpful when we moved in. We didn't know how long we needed the unit and they didn't mind, they were completely flexible with us. When we moved out we had a problem with our movers and Leanne went above and beyond to be accommodating, to help us out and make it a more pleasant experience. She really didn't have to, it was inconvenient for her. We're so grateful to her. The whole team is lovely!

Mrs · 30 June 2024

★★★★★ 5/5

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I highly recommend the Cinch Self…

I highly recommend the Cinch Self Storage, my experience was amazing, the staff has always assist me with advice, explanations and made things easy for me and you will also find all the extras you may need such as boxes, sellotape, bubble wrap and lock pads.Thank You Henriett for all your support.

Ilioara · 16 April 2024

★★★★★ 5/5

Trustpilot

Brilliant from start to finish

Brilliant from start to finish, great location, clean, warm, easy safe to enter. moving equipment provided. Great staff, Frazer was so helpful.Happy with cost and whole process.Cinch at Newmarket are great. Recommend and would use again if needed.

Karen · 6 December 2024