Every review we hold for the Newmarket office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotStuart made the experience great
Stuart made the experience great. Stuart was helpful ,friendly witty and I am told even kind to animals.They have occasional deals which help with last minute storage solutions and might even be able to adjust the price.Storage containers are clean and easy to access.Some customers |i am told like it so much they have even tried to move in.so there we go a great little container unit with a big heartand Simon wasn't bad either.
Mark · 1 February 2024
Agent replied · 10 June 2024
Hi Mark,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotUnderstanding your customers
Thank you to the team. Especially Jason who helped me through what could have been a stressful time and he found solutions for my needs very quickly and on top super value.
Enzo · 22 September 2025
Agent replied · 10 June 2024
Thank you for your support and for trusting us with your storage needs. We’re always here to help!
★★★★★ 5/5
TrustpilotHigh standard service with helpful and friendly staff
I was trying to find a good storage space for a few months and I'm really glad I went with Cinch Self Storage which was a more affordable option in Brighton. Everyone I've spoken to on the phone has been super helpful and friendly. Chris was there on the move in day and upheld this high standard in person, delivering great customer service and took time to make sure I was comfortably set up with my storage space while efficiently answering any questions I had.Would definitely go back again!
Ecca · 8 September 2023
Agent replied · 10 June 2024
Hi Ecca, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotGreat secure,clean well lit place
Great secure,clean well lit place. Staff were amazing and helpful especially Abbie and Maddie. Plenty of trollies to use. Can’t fault it.
Anthony · 15 December 2025
Agent replied · 25 December 2025
Thank you for the great review! It’s brilliant to hear you found the process easy and the service helpful. We really value your feedback.
★★★★★ 4/5
TrustpilotHelpful and understanding staff
Helpful and understanding staff. I feel very confident that my possessions are in safe hands. The premises are clean and secure and I have been very pleased with their service so far.
Julie · 25 September 2026
Agent replied · 10 October 2026
Thanks for the lovely review. Really pleased everything went smoothly and you were happy with the finished job.
★★★★★ 5/5
TrustpilotAmazing self storage
I chose Shoreham location, lauren explained and set up everything for me at such short notice and made everything really easy! Jack who also welcomed me into the unit and finalised everything was equally super helpful, can’t recommend more if you are looking for a self storage facility!! ⭐️⭐️⭐️⭐️⭐️
Ingrid · 30 May 2026
Agent replied · 7 June 2026
Thank you for the glowing review! It's great to know that our facilities and customer service helped make your storage experience easy and stress-free.
★★★★★ 5/5
TrustpilotGreat space and THE NICEST PEOPLE
Stuart and Jack have been incredibly helpful and most importantly so KIND while I have been storing at Cinch in transit between countries. The facility itself is convenient, clean, well managed and well-run, but the human kindness of the management is what stood out by miles. You don't expect it of anyone really, much less your storage unit staff, but Stuart was so VERY considerate and supportive when I was having an evidently difficult time, and his kind words made a genuine difference to me. THANK YOU.
Jane · 16 July 2023
Agent replied · 10 June 2024
Hi Jane,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotGreat experience
Carlene, was fantastic. Told me all the crucial information. I reserved my unit on line, carried out all the checks and showed me to my unit. Easy access to the site. Great experience
Kayleigh · 14 September 2026
Agent replied · 24 September 2026
What a lovely review, thank you! We’re delighted you had a great experience with us and really appreciate you taking the time to let us know.
★★★★★ 5/5
TrustpilotFatima is an absolute superstar!
Fatima is an absolute superstar! A friendly and approachable young lady with excellent customer service skills. She made the entire experience from start to finish, enjoyable to say the least. Very professional and the attention to detail was flawless. I initially entered feeling quite anxious due to my current situation, but she put me at ease immediately and helped advise me throughout the entire process. I could quite happily sit here and sing her praises all day long! Thank you again for all of your help Fatima, I appreciate you. I would definitely recommend Enfield Cinch Self Storage for anyone looking for a clean, organised and professional service. And if you're looking for great customer service, Fatima is definitely the lady to ask for! Thanks again for all your help today! Reem
Reem · 21 June 2023
Agent replied · 10 June 2024
Hi Reem,Thank you for your great feedback regarding our team and store! We are so pleased and excited that Fatima was able to take care of you and ensure that you felt supported and guided throughout the entire process! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotCompetitive Self Storage - in a Cinch!!!
Just moved to Cinch Southend from another storage facility. Jake was really helpful - answering all of my queries and showing me rooms. Mark & Jake were both really welcoming and the contract process was very easy to do. Prices really competitive & with the first 12 weeks at 50% off it really is quite a saving. Plus they offer so much flexibility on contracts too. Well worth enquiring :-)
Caroline · 15 February 2024
Agent replied · 10 June 2024
Hi Caroline,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotStorage at Chippenham
Amazing service from day one of enquires, to securing a unit then a second unit,of which turned out to be a lengthy period of storage.Andrew of Chippenham couldn’t have been more helpful going above and beyond with helpful advice and solutions to this very stressful time. I cannot thank him enough for his understanding and helpso Thank you Andrew, and Paul I would not hesitate to use Cinch storage again if needed.
Mrs · 27 December 2023
Agent replied · 10 June 2024
Hi Linda,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotI have been a customer at cinch…
I have been a customer at cinch in Sidcup for a few years and the customer service there has been one of the main factors of staying. Scott has always gone above and beyond and been so great! It’s such a relief to know that they’re always there to help with any questions and to know your belongings are clean and safe.
N/A · 20 September 2026
★★★★★ 5/5
TrustpilotAndriana Enfield
We have been storing here for over a year now our business has been growing and In need of bigger space which Andriana was able to provide at a good price, also needed 24hour access as im a DJ and do events. Andriana has been a pleasure to deal with there has been occasions where the gate stopped working and she came in at early hours to open up the store for us to put our stock back in. Would highly recommend anyone that’s looking for a storage facility for their business in Enfield area.
Jerome · 12 May 2023
Agent replied · 10 June 2024
Hi Jerome, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotSafe secure tidy storage
Have been a resident unit holder for sometime, since pandemic. Today was the day that the last bits have now been moved. Although we have said goodbye and handed back the unit, everything that did come out was perfect, ie not a hint of damp. If you need anything storing, use these guys, might not be the cheapest option, but if you value your belongings, these units are first class. Team onsite always very pleasant and helpful. Cannot fault.
Mrs · 9 June 2023
Agent replied · 10 June 2024
Hi Amanda,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotCinch Secure Storage
The staff ( Rosie ) was very helpful and efficient and was able to answer all my questions.
The facility is clean and tidy.
Security procedures are excellent.
Peter · 29 September 2026
Agent replied · 10 October 2026
Thanks so much for the great review. Really appreciate you taking the time to leave it and glad you were happy with the work!
★★★★★ 5/5
TrustpilotAmy at the Gillingham branch went above…
Amy at the Gillingham branch went above and beyond to make me feel comfortable gave a drink and a great big hug and a wonderful smile
Jacqueline · 3 October 2026
Agent replied · 12 October 2026
Thank you for your kind review! We're really glad we could help make your storage experience a positive one.
★★★★★ 5/5
TrustpilotProcess is very easy
Process is very easy, had initial contact with their call centre before visiting their Newmarket site.
Graham · 19 December 2025
Agent replied · 25 December 2025
We’re delighted to read this, thank you! It’s great to know our team and facilities hit the mark for you. If you ever need us again, we’ll be more than happy to help.
★★★★★ 5/5
TrustpilotChippenham Cinch Self Storage
Having never used self storage before I was a bit apprehensive. Andrew and Paul made this such a stress free experience. They were so helpful, clear with the instructions and so friendly, always having time for a quick wave or chat. The facility is spotless clean, and very secure. I would recommend Chippenham Cinch to anyone requiring self storage. Andy/Paul, thank you very much. All the best for 2024.
Geggs · 13 December 2023
Agent replied · 10 June 2024
Hi Geggs,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotOutstanding!
We've had countless negative experience with other storage providers ranging from poor facilities to negligent staff, and were out of ideas on what to do. Then Cinch Storage opened up near to us in Woking, we met with Craig in April, signed up and haven't looked back! Nothing is too much trouble, the facilities are excellent and the service is absolutely 5 star. Craig and his team work with their customers to offer flexible, agile services and ensure everyone is happy. I would encourage anyone looking for storage to use Cinch Woking, I can't fault them on anything.
HANNA · 16 December 2024
★★★★★ 5/5
TrustpilotFatima consistently acts with the…
Fatima consistently acts with the highest level of professionalism and proficiency. The support that we have received from Fatima and the team at Cinch has been superb in order to ensure that everything that we have placed into storage has been maintained in a secure and accessible environment. I would highly recommend Cinch Storage at Enfield as an exemplary storage facility. The service that has we have received from Fatima and the team has been superb.
Peter · 5 June 2023
Agent replied · 10 June 2024
Hi Peter,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotStress free house move
We recently moved house a needed a unit to store items to make the move as easy as possible.The team at Newbury were really helpful. I liked the after hours access to my unit. This meant I could slowly fill the unit at my own pace after work and at weekends.The unit was clean, secure and easy to access.
Adam · 21 June 2024
Agent replied · 10 June 2024
Thanks for an amazing 5* review Adam! I'm happy we had the chance to provide a secure & safe storage place for your belongings.
★★★★★ 5/5
TrustpilotWe were very pleased with our storage…
We were very pleased with our storage hire from Cinch. We choose to rent a container therefore the access times were very flexible. Highly recommend Cinch!
HM · 23 September 2026
Agent replied · 10 October 2026
Thank you for the great feedback. Really appreciate it and hopefully we can help again in the future if you ever need us.
★★★★★ 5/5
TrustpilotThe outstanding staff and services at Cinch storage Southend…
The staff at Cinch storage Southend have been outstanding with their help. Mark, Lisa and Elliot have gone over and above helping me get the correct storage unit, packaging for my move and helping me when I bring my many items to storage, while moving. They have conveyed great communication, especially getting me a great price for my storage unit. Cinch storage has been so convenient to store items, as it is central to both my new and old homes. Great, not to have that worry of storage issues, while waiting months for properties to exchange and complete. I cannot thank the Cinch Team in Southend enough for their dedication and excellent client support. I highly recommend them and would use them again for any future storage needs. Thanks Mark and your team.
Beverley · 13 December 2024
★★★★★ 5/5
TrustpilotI recently used Cinch Self Storage and…
I recently used Cinch Self Storage and couldn’t be happier with the service. From start to finish, the experience was seamless. The staff were friendly, professional, and always ready to help with any questions I had.The facility was clean, secure, and well-organized, giving me complete peace of mind that my belongings were in safe hands. The process of accessing my unit was straightforward, and I appreciated the extended access hours.Pricing was competitive, and I felt like I got great value for money. If you’re looking for a hassle-free storage solution, I highly recommend Cinch Self Storage.
Jake · 3 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.