Every review we hold for the Newmarket office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat storage facility
We hired a 95sq ft unit for a month from Andrew at Chippenham to help us with the transition of moving house and it was great. Access was straightforward and easy and the costs were very reasonable too. All in all, great value for money and an excellent storage facility, I wouldn't hesitate to recommend them.
Sacha · 5 November 2024
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Polite, well-mannered and very helpful staff. Quick quote service, with a range of options regarding size guides.Very straightforward on the day when it came to taking a storage option.Highly recommended service and highly recommend Nijole for all her help.
Bd · 26 December 2023
Agent replied · 10 June 2024
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotCinch Self-Storage in Chippenham, Wiltshire
Moved up from Hampshire to Wiltshire and needed to find a storage place near to Corsham. Went with Cinch self-storage in Chippenham. Dealt with Andrew (manager) and he was extremely helpful throughout the whole period that we had our stuff stored there. Would highly recommend these guys if you live in the local area or are moving up this way.
Dave · 27 August 2024
★★★★★ 5/5
TrustpilotAndriana was very helpful when getting…
Andriana was very helpful when getting me signed up for storage, made the process easy and quick. Very good location parking space available. Andriana has helped with any queries I have had in a timely manner also proving great service. Overall very satisfied with my storage ticks all boxes.
Andrew · 25 May 2023
Agent replied · 10 June 2024
Hi Andrew, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
★★★★★ 5/5
GoogleFrazer helped this morning
The experience was made very easy and everything was clearly explained
I would recommend Cinch to friends and family
Thank you Frazer.
Russell · 25 September 2024
Agent replied · 11 June 2024
Hi Russell,
Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.
Sincerely,
- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotI spoke to a lady called lauren who was…
I spoke to a lady called lauren who was so lovely and helpful, she listened to what I needed and delivered excellent customer service! Moving is such a stressful time but she made it just that little bit easier, I would 100% recommend your company and the letchworth store to my friends and family, thankyou for all your help during such a crazy time!
Amy · 26 July 2021
Agent replied · 10 June 2024
Hi Amy, Thank you for taking the time to leave us this great 5* review.We do aim to be as helpful and flexible as possible.Best wishesCinch Storage
★★★★★ 5/5
TrustpilotWe have our offices at Cinch Newmarket
We have our offices at Cinch Newmarket, as well as using their storage facilities, we receive an excellent service. Nothing is too much trouble and are always greeted with a friendly face, Frazer, Nicole and Matt are always on hand to deal with any situation.The storage units and other areas are kept clean and tidy, and the operating system is really easy to use.We would recommend, Cinch Newmarkets
Sally · 23 December 2024
Agent replied · 10 June 2024
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotExcellent service, location and very dedicated staff
We had a great experience with Cinch storage. We wanted something easily accessible from our central Southend location and since first contact the service has been fantastic. When we called last minute on a Saturday with a van full of goods (we were running very late..) Mark kindly said he would process the paperwork quickly and he stayed overtime to let us unload. We would have been stuck with a van load in our home until the next weekend without this personal attention. Top marks all round from a happy new customer!
Rebecca · 13 June 2024
Agent replied · 23 August 2024
Thanks for your wonderful review, we really appreciate the support!
★★★★★ 5/5
TrustpilotI have been liaising with Jason at the…
I have been liaising with Jason at the Leighton Buzzard Cinch. He has been fantastic; helpful, polite and efficient. Storing my belongings was stress free and simple.I would wholeheartedly recommend Cinch, Jason and his team.Jon, Leighton Buzzard.
Jonathan · 6 March 2024
Agent replied · 10 June 2024
Hi Jonathan,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotSecond To None Storage - Gillingham, Kent
I am writing to highly recommend Cinch Storage in Gillingham, Kent for all your storage needs. Over the 6 months, I have utilized their services for personal storage, I have been consistently impressed with their professionalism, efficiency, and commitment to customer satisfaction.The facilities at Cinch Storage are top-notch, featuring clean and secure units that cater to a variety of storage requirements. The premises are equipped with advanced security systems, including 24/7 surveillance and secure access controls, ensuring that stored items are well-protected.The staff at Cinch namely; Amy and Matt are exceptionally courteous and helpful. From the initial inquiry to the ongoing management of my storage unit, they have always provided prompt and friendly service. They are knowledgeable about the best storage solutions and have offered valuable advice to optimize the space I rented.In addition, Cinch Storage offers flexible rental terms and competitive pricing, making it an excellent value for the quality of service provided. The process of renting a unit was straightforward and hassle-free, and their online account management system is user-friendly, allowing for easy payment and unit management.Based on my positive experiences, I wholeheartedly recommend Cinch Storage to anyone in need of reliable and secure storage solutions.
Dear · 10 June 2024
Agent replied · 23 August 2024
Your kind words mean a lot to us. Thanks for supporting local businesses and sharing your experience!
★★★★★ 5/5
TrustpilotIt was the second time I was using…
It was the second time I was using Cinch Self Storage in Enfield. I've had an amazing experience with their services. Especially want to thank Fatima and Andriana to their amazing customer service. Every time they are there to help and they treat their customers with kindness and care.
Davit · 11 May 2023
Agent replied · 10 June 2024
Hi Davit, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotCinch Letchworth
We decided on the day we was moving to get storage. Lauren was very friendly and helpful with getting this sorted for us. We managed to empty the storage before the date we had paid up to and Becky, again very friendly and helpful, informed us we would get a refund which we wasn’t expecting. Would definitely use Cinch letchworth again.
MW · 14 December 2021
Agent replied · 10 June 2024
Thank you for your Excellent 5* review. It was a pleasure meeting you and glad we could be of assistance.
★★★★★ 5/5
TrustpilotThe staff at Cinch Storage Leighton…
The staff at Cinch Storage Leighton Buzzard are very professional and personable. They assisted and advised me in the size and type of storage I needed, explained everything I needed to know and whenever I needed something like 24 hour access they squared this away with no issue. The storage itself is very secure with three security points you need to access to allow you in. I’d highly recommend them.
James · 13 November 2024
Agent replied · 10 June 2024
Hi James,Delighted to hear such positive feedback. Really glad we could be of help when needed.Best Wishes,Cinch Storage
★★★★★ 5/5
TrustpilotCalled in
Called in, very new impressive facility and the people I spoke to were very helpful
Philip · 1 June 2026
Agent replied · 7 June 2026
Thanks for sharing your experience with us. We're delighted that everything went smoothly and that our team was able to assist you. Your feedback means a lot to everyone here.
★★★★★ 5/5
TrustpilotGreat service @ Chippenham
Great experience with Andrew at the Chippenham branch. The service is second to none, the store is always clean and tidy and everyone made the experience a really positive and easy one - thanks guys
Harbour · 20 December 2025
Agent replied · 25 December 2025
Thanks so much for the brilliant review! We’re really pleased to hear you had such a positive experience and that the team could help make everything easy. We truly appreciate you choosing us.
★★★★★ 5/5
TrustpilotFrom my first contact with a member of…
From my first contact with a member of the staff from Cinch storage Newmarket I was amazed how friendly efficient and helpful she was. The whole experience from start to finish was seamless and easy. The female I spoke to even recommended the size of the unit I needed and was spot on. I already recommended Cinch to a friend who needed storage and was informed by Cinch that I would receive £30 discount off my bill. Very surprised how warm and helpful the staff are and they have everything you might need for your move and very competitive pricing. Would sincerely recommend this company to anyone looking for storage. Finally I’m disabled and they made sure my unit was close to the entrance and on the ground floor. Cannot fault them in anyway
Paul · 26 May 2024
Agent replied · 23 August 2024
We're thrilled you had a great experience! Thanks for supporting local a business and taking the time to leave a review.
★★★★★ 5/5
TrustpilotCinch Newmarket
I was impressed by the speed with which the store got back to me with a quote and in particular Nijole who was extremely efficient and helpful making the whole experiece a pleasure. The set up is very clean and laid out well with trolleys for use, a large lift and comes with a competitive price.
Brogan · 9 October 2024
★★★★★ 5/5
TrustpilotCinchBrentwood is the best place to…
CinchBrentwood is the best place to have an office to work with their great customer service and clean facilities, quite area with greenery and safe parking spaces, Really loved working from my office there❤️ the only thing that make me leave my lovely office was the price which is too expensive!, I have got the same office space with a lot cheaper almost £300 cheaper, but other than that they deserve more than 5stars ⭐ ⭐ ⭐ ⭐ ⭐ I say thank you for their welcoming faces every time I see them with that big smile thank you 🙏👍
Asad · 23 May 2024
Agent replied · 23 August 2024
Your kind words mean a lot to us. Thanks for supporting local businesses and sharing your experience!
★★★★★ 5/5
GoogleNijola greets me in a polite and friendly manner when I need to access my locker at Cinch. She always asks if I need any help with anything and nothing is ever too much trouble for her. An asset to the team!
Samantha · 11 October 2025
Agent replied · 11 June 2024
Hi Samantha,
Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.
Sincerely,
- The Cinch Self-Storage Team
★★★★★ 5/5
GoogleAnother great experience at Cinch. Nijole was extremely helpful and professional. Such a pleasure dealing with her. Everything was sorted in 10 minutes with no fuss.
Jane · 11 October 2025
★★★★★ 5/5
TrustpilotCinch Leighton Buzzard
Been using Cinch storage I Leighton Buzzard for the last year, no problem accessing the unit, good clean facilities, plenty of trollies available and the lift was always working.Jason and Matt were really helpful and a pleasure to deal with will definitely recommend
Lee · 25 September 2023
Agent replied · 10 June 2024
Thank you for an amazing 5* review Lee. I'm really pleased we could help make your storage needs a pleasure.
★★★★★ 5/5
GoogleMatt from Newmarket was fantastic, best site ever
Kenny · 15 March 2026
★★★★★ 5/5
TrustpilotGreat service
Craig and Francesca at the Woking branch cannot be more helpful. They both go the extra mile. I would recommend them for all your storage needs.
Consumer · 13 October 2026
★★★★★ 5/5
TrustpilotHighly recommend - personal level of service given
As first timers, the process could not have been easier after a call to Ed at Cinch in Seaford. Advice given on unit sizing, pricing & insurance helped us massively as we had no idea what we might need to begin with. The clear explanations about the booking process and willingness to help made the whole experience far easier than anticipated. Seaford’s offering is brand new, spotlessly clean, & easy for our removal firms to locate. We opted for 24/7 access so easy to access our unit using personal codes, and peace of mind over security provision.
Fiona · 7 May 2024
Agent replied · 10 June 2024
Thank you so much for your glowing 5-star review! We're thrilled to hear that our storage services met and exceeded your expectations, providing you with the convenience and peace of mind you deserve.
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