Every review we hold for the Newmarket office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCinch Storage Excellent Company
I have been using cinch selfstorage in Southend On Sea since they opened.And I can honestly say they are excellent to do business with the units themselves are spacious clean and dry and the staff are friendly and will go out of there way to accommodate you where possible The price are very competitive and will do you a deal obviously depending on how long you keep the unit or units I have no problem recommending this company.
Mark · 20 December 2024
★★★★★ 5/5
GoogleGreat service, easy to use. Gosia and Nijole in Newmarket were very helpful
Patrick · 10 April 2024
Agent replied · 11 June 2024
Hi Patrick,
Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.
Sincerely,
- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service. Jason and Matt were so helpful, incredibly friendly. Facilities were easy to use and secure.
Joe · 15 January 2024
Agent replied · 10 June 2024
Hi Joe,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotGreat facilities and really friendly…
Great facilities and really friendly staff, in particular James who was incredibly helpful when we visited on Saturday. I would definitely recommend Cinch.
Simon · 16 August 2023
Agent replied · 10 June 2024
Hi Simon,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotReception staff were very helpful and…
Reception staff were very helpful and friendly and made the sign up procedure very easy.Storage facilities are very clean and dry of course being inside, with easy access, even to the upper floor, with parking space outside the roll up doors , large trolleys on hand and easy access lift.Price seems comparable to our previous outside container storage which got damp in winter and was much harder to access.So far so good, would recommend.Lee
LAP · 24 May 2023
Agent replied · 10 June 2024
Hi Lee, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotGreat Storage Facility
The team are very friendly and extremely helpful. They are always willing to go the extra mile. Access is easy and the place is nice and clean.A big thank you to you all Cinch Chippenham.
Mark · 24 September 2024
★★★★★ 5/5
TrustpilotJASON is the Best 👍😉
Jason on Leighton Buzzard was excellent and helpful from start to finish...10 stars. I would highly recommend him and Cinch.
Freddy · 23 October 2023
Agent replied · 10 June 2024
Thank you for an amazing 5* review. I'm so pleased we could help from start to finish.
★★★★★ 5/5
TrustpilotMatthew was brilliant
Matthew was brilliant, very polite, very attentive and all round great service so far. Thanks Cinch!
Steve · 20 January 2024
Agent replied · 10 June 2024
Hi Steve,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotCinch storage Bicester
Cinch storage Bicester is Very clean/dry and secure. Great prices and services. Really helpful staff. Definitely recommend.Thank you
Mohamed · 3 December 2023
Agent replied · 10 June 2024
Hi Mohamed,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotRob was very accommodating and helped…
Rob was very accommodating and helped us with the whole process of storing our stuff as well as all the relevant security processes.I will recommend Cinch Storage to my friends and colleagues!!!
Leo · 1 November 2024
★★★★★ 5/5
TrustpilotCinch Storage in Woking has given me…
Cinch Storage in Woking has given me fantastic service. Elton. Drew but especially Francesca went above and beyond to help me. Spotless building inside. Best price also in the AREA. WOW
PJubber · 15 November 2024
★★★★★ 5/5
TrustpilotExcellent service at Cinch Leighton Buzzard
Cinch Leighton Buzzard are such a great team to deal with. Jason has looked after us amazingly from day 1, he and Matthew always go above and beyond, answering questions, problem solving and always ready with a smile, a wave and a chat if they have time. No competitors have come close for price and convenience. Definitely recommend as an excellent storage solution.
Michaela · 2 February 2024
Agent replied · 10 June 2024
Hi Michaela,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotBest storage around
Great place - great staff especially Gosia - so helpful and professional. The units are clean dry and secure - best in the area for sure.
Frank · 25 April 2023
Agent replied · 10 June 2024
Hi Frank, Thank you so much for your review of our Newmarket store and team. We really appreciate you taking the time to give us feedback on our team and store! We hope to see you again soon! Sincerely, - The Cinch Self Storage Team
★★★★★ 5/5
TrustpilotSouthend branch couldn't be more…
Southend branch couldn't be more friendly or helpful. Explained what I needed it for and between Mark and myself in the office, we knew what size would be best . The place is always clean . It's great I can come and go as I please. The price is very reasonable. It's reassuring to know my things are safe.Only thing I have had trouble with is the trolly. Ha haThe whole experience has been 5 stars .
Mandi · 12 December 2024
★★★★★ 5/5
TrustpilotThe team in Letchworth were brilliant
The team in Letchworth were brilliant, always smiling always very helpful. Storage was very useful for what I needed.
Marie · 31 October 2023
Agent replied · 10 June 2024
Hi Marie,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
GoogleI've been using Chinch at Newmarket and can highly recommend their service, Gosia is very helpful person with great approach to customers.
Przemek · 14 August 2023
Agent replied · 11 June 2024
Hi there,
Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.
Sincerely,
- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotGreat team at Letchworth
Great team at Letchworth. Sally was my main contact but she, Lauren and Becky were all professional and pleasant offering great customer service. Very responsive and efficient. Knowledgable and flexible with my particular needs. Would highly recommend.
Caroline · 28 January 2022
Agent replied · 10 June 2024
Hi Caroline, thank you for your lovely 5* review. We at Letchworth strive to make storing as easy as possible.Best wishes,Sally, Lauren & Becky
★★★★★ 5/5
TrustpilotVery helpful and friendly staff
Very helpful and friendly staff, Nav is a top bloke.Easy access, clean and secure.
Colin · 14 February 2024
Agent replied · 10 June 2024
Hi Colin,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
Trustpilot5 star review
Jason at Leighton Buzzard Cinch storage has been very professional and helpful with me sorting out a storage unit at Cinch.
Brandon · 22 September 2025
Agent replied · 25 September 2025
We’re delighted to hear that everything went smoothly. Thanks for leaving us such positive feedback!
★★★★★ 5/5
GoogleCinch Newmarket was great! Outstanding service from staff, they’re extremely accommodating and were happy to answer any questions I had! Will 100% be recommending to friends and family! Will definitely use them again😁 …
Tasha-Jade · 10 June 2022
Agent replied · 11 June 2024
Thank you for your review! We're so glad you have enjoyed your experience with Cinch Storage Newmarket.
★★★★★ 5/5
TrustpilotI have had a fantastic experience with…
I have had a fantastic experience with Cinch Storage in Leighton Buzzard. I have shopped around and settled with Cinch. Jason helped me sort it all out, find the right size, quote and all aspects of placing my belonging safely with them. He talked me through insurance and costs honestly and openly. The storage itself is safe, clean, dry and accessible. I get notifications in good time for their planned maintenance time, when closure is expected. Otherwise, I can come and go as I please, at any time. All paperwork on entry and exit were effortless, quick and fair. I thought 6 months initially what I needed but my circumstances made it 11 months. Matthew and Emma conducted my exit and they were also helpful. Thank you, Jason and Cinch Storage for helping me through a very difficult time in my personal life. Very highly recommended.
Klara · 20 October 2024
★★★★★ 3/5
TrustpilotOut of date website availability
Company’s website was out of date with current availability. Allowed me to drop a deposit on reserving a unit that was never going to be available when I needed it.Their confirmation email was also from a no-reply email they suggested I should reply to if I had any issues. That reply bounced of courseThankfully they were quick to respond to my call and send me a refund on the deposit
Red · 1 August 2023
Agent replied · 10 June 2024
Hi there,Thank you for your feedback. We sincerely apologise that your experience online was less than perfect and we passed that information on immediately to our team who are working on redeveloping entire areas of our website to make the user experience much better for all of our customers. Thank you again for your time and feedback and we hope to see you again soon. Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotFrazer was so helpful and cheerful he…
Frazer was so helpful and cheerful he helped us through the whole experience as it was our first time using storage facilities , I would definitely recommend Frazer , he is an asset to CINCH
Sue · 31 August 2024
★★★★★ 5/5
TrustpilotGreat service and reasonable prices
Cinch was recommended to me by a biz neighbour. I’ve had my unit for around 6 months. I love the fact I can just come and go anytime of day.Lovely friendly staff. I’ve just given it up as I no longer need my unit but the whole process was seamless. Prices very competitive, offers on units alot if the time. I wouldn’t go any elsewhere now if I needed another one.
Kim · 29 June 2023
Agent replied · 10 June 2024
Hi Kim,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
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