Every review we hold for the Newmarket office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotNijole was extremely helpful and…
Nijole was extremely helpful and friendly, explained everything perfectly, would highly recommend the cinch self storage at New Market
Chantelle · 27 February 2024
Agent replied · 10 June 2024
Hi Chantelle,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotThe ladies that work at cinch storage…
The ladies that work at cinch storage are fantastic and very helpful . Unit is very clean and well prganised
Chris · 5 February 2024
Agent replied · 10 June 2024
Hi Chris,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotCinch storage Chippenham is a great…
Cinch storage Chippenham is a great facility Andrew and Paul are really welcoming making it a great experience
Claire · 18 March 2024
Agent replied · 10 June 2024
Hi Claire,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotThe professionalism is great
The professionalism is great . Everywhere is nice clean and tidy.And the staffs are great people
Frank · 24 April 2024
Agent replied · 10 June 2024
We're grateful for your 5-star rating and for taking the time to recognize our efforts. It's great to hear that our storage services made a positive difference for you. Thank you for choosing us!
★★★★★ 5/5
TrustpilotThe experience of using Cinch was…positive
The experience of using Cinch was positive and good. The staff were extremely helpful and friendly which made the experience less stressful. I would highly recommend using this facility.Jason made the whole booking in process easy and was on hand to answer our questions.
Kelly · 13 October 2021
Agent replied · 10 June 2024
Thankyou for an amazing 5* review Kelly. It was a pleasure looking after you, We always strive to make storing as seamless & effortless as possible.
★★★★★ 5/5
TrustpilotVisited Letchworth store today for…
Visited Letchworth store today for advice about storing in the future. Leah and Lauren were excellent, really helpful and attentive. Top rate customer service!
Baylie · 1 November 2023
Agent replied · 10 June 2024
Hi Baylie,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotI am using Leighton Buzzard branch.
I am using Leighton Buzzard branch.. My experience with the service especially Jason the Manager was nothing but the best. Jason was everything that you would look for when it comes to customer care. I will recommend the facility for storage without hesitation..
Mary · 29 November 2021
Agent replied · 10 June 2024
Thankyou for an amazing 5* review Mary. We always try to be as helpful as possible and I'm glad I could help make your storage experience a Cinch..
★★★★★ 5/5
TrustpilotWe moved from lock n store as they were…
We moved from lock n store as they were way over priced, the team at Gillingham were brilliant and so helpful. We would definitely recommend to anyone.
Andrew · 10 August 2023
Agent replied · 10 June 2024
Hi Andrew,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotFlawless experience
Flawless customer experience. Andrew was fantastic from the first meeting and kindly sorted us out a storage locker when we were up against it, time-wise. I would HIGHLY recommend the Chippenham branch if you’re in need. Great service and excellent facilities.
Andrew · 22 August 2024
★★★★★ 5/5
TrustpilotWe had a wonderful experience with…
We had a wonderful experience with Cinch. The discount was much appreciated and Matthew was very helpful and friendly - he explained the process clearly, showed us round the storage unit and was very understanding of our situation. We would highly recommend!
Laura · 4 August 2024
★★★★★ 5/5
TrustpilotThank you to Craig and Francesca for a…
Thank you to Craig and Francesca for a great experience. They have been so helpful with everything having never used self storage before. They helped us pick the size and made explained the process really well. Many thanks
Vikki · 6 October 2024
★★★★★ 5/5
TrustpilotSecure and easy access storage
Secure and easy access storage. Anita (Sittingbourne branch) has always been very friendly and helpful. Would definitely use again if we need storage in the future.
Rebecca · 20 September 2025
Agent replied · 25 September 2025
It’s fantastic to know we’ve been able to deliver the service you deserve. Thank you for the 5 stars!
★★★★★ 5/5
TrustpilotExcellent storage facility,Nigel was…
Excellent storage facility,Nigel was always on hand to help if needed. Five star!
WILLIAM · 5 June 2024
Agent replied · 23 August 2024
We’re grateful for your 5-star review! Thank you for supporting our local business and taking the time to share your feedback.
★★★★★ 3/5
Trustpilotstaff helpful
I had to put my furniture in store during a house move. No one helped choose what size unit I should use, I don't know if that would be up to the removal firm or me but I have idea on cubic dimensions. Over the phone I was advised to pick a size and paid for it. On moving day, it turned to be only half what I needed, so I had to book 2 extra small units. The staff were very helpful but that was the best they could as no more large ones were available. I didn't visit the facility so can't comment on that. Furniture all eventually arrived with no problems due to Cinch.
Jean · 26 February 2023
Agent replied · 10 June 2024
Hi Jean, Thank you for taking the time to provide us with feedback. After speaking with Lauren, our Letchworth store manager, this review was for the removals company and not for Cinch Self Storage. We hope that you were able to resolve your dispute with them and if you need anything storage related, please don't hesitate to reach out to the team, they'd be happy to help you out. Sincerely, - The Cinch Self Storage Team
★★★★★ 5/5
TrustpilotVery straight forward process helped by…
Very straight forward process helped by Lauren at the letchworth Branch, she was very helpful with a great attitude. A credit to the company.
Ollie · 12 October 2023
Agent replied · 10 June 2024
Hi Ollie,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
GoogleDealt with Frazer who provided excellent customer service. He answered all my questions beforehand in an email and then was extremely helpful in person. A pleasure to deal with and what made me decide to go with Cinch over other competitors.
Natalie · 12 August 2024
★★★★★ 5/5
Trustpilot5/5 Would definitely recommend!
We’ve had a fantastic experience with Cinch (Brighton). Really friendly and knowledgeable staff; clean, secure and well maintained storage spaces; everything you need to make storing as simple as possible - loading bays, trolleys, boxes, dust covers, padlocks etc. We had no idea what size area we needed so popped in and were given a tour of the spaces which was super helpful. You also get given your own security code so can access your unit outside of office hours at no additional cost which was unexpected. I couldn’t recommend them more highly!
Lucy · 18 February 2023
Agent replied · 10 June 2024
Thank you for your awesome 5* review of Cinch Brighton Lucy. It was a pleasure to organise your storage for you.
★★★★★ 5/5
TrustpilotCinch - Chippenham is FAB!
Andrew at the Chippenham branch was lovely! Friendly and helpful, and made the whole process so easy for us. Would recommend Cinch - Chippenham to anyone looking for a good, safe option for storage. Big thank you to Andrew, you were phenomenal!
Nyttblog · 20 July 2024
★★★★★ 5/5
TrustpilotAndriana and Ed helped me in a real big…
Andriana and Ed helped me in a real big way they went out of their way to get me a bigger unit their service is fantastic and amazing 101%. when the right office came available they made sure to inform me straight away . Facility is always clean and tidy the layout of the store is great. I’ve had no regrets moving to cinch with my business. Many thanks Andy
Andrew · 17 June 2022
★★★★★ 5/5
TrustpilotHi there I'm very happy with the…
Hi there I'm very happy with the service the prices are great the ladies Fatima and Jamie were both really lovely and very helpful and even made me a lovely cuppa tea so definitely will be recommending them to people in the future
Mp · 29 June 2024
★★★★★ 5/5
TrustpilotStuart for the win!
fantastic customer service!!I’ve been calling around a lot of storage units in Brighton for the best rate & more than that, not only did Stuart help, he did it with such kindness and lots of laughter!! Couldn’t be happier with the service I’ve received and look forward to being a long term customer with Cinch, subject to Stuart not going anywhere 🤣 Stu- Thankyou, you kind soul!
Jessica · 20 January 2024
Agent replied · 10 June 2024
Hi Jessica,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotSeaford cinch.
Both grace and martin at seaford have a friendly courteous manner. Welcoming everytime i attend the site. There office door is always open for a chat or if i have any queries. There have been issues with the access to the main building yet it was handled openly and deftly by martin. Both martin and grace are in their own right likeable individuals which makes any attendance enjoyable. At this point i cannot think of any issues that could be addressed. I would rrcommend this site for proximity to home address. Lastly,i have had some positive exchanges with fellow cinch customers.
MR · 17 December 2024
★★★★★ 5/5
TrustpilotThank you so much to Jaymee & Fatima…
Thank you so much to Jaymee & Fatima for being so lovely and helpful throughout my storage process. It has been my first time using Cinch and it’s been great! I’ll definitely be recommending to others. Thank you again!!
Ale · 30 August 2024
★★★★★ 5/5
TrustpilotThis is to say thank you to Nav at…Huntingdon
This is to say thank you to Nav at Cinch self-storage Huntingdon for his kind assistance in supply of packing boxes for our forthcoming house move.
Customer · 27 July 2023
Agent replied · 10 June 2024
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.