L&Q Pre-Owned Shared Ownership Homes reviews in Newham

Hi Joe,Thank you so much for leaving us a review.We're sorry to learn you've experienced delays in our service, and we apologise for the frustration and dissatisfaction this has caused.Your comments are still important to us, and we've certainly taken on board your feedback. It certainly helps us to understand where improvements may be needed to ensure our residents and customers have the best possible experience with us.In the meantime, if there's anything specifically you need help with, please do let us know by email at contact@lqgroup.org.uk (with 'Trustpilot' as your email subject) where our dedicated team will be more than willing to help.Many Thanks,Customer Service Team

Hi Daniela,Thank you so much for your amazing review!We love that you're enjoying the service from us, and it certainly makes us proud to hear this too.Many thanks again for sharing this with us! We're looking forward to helping you again... hopefully sometime soon 😊Customer Service Team

Hi Marco, Your review is important to us, and we appreciate you taking the time to share your thoughts and feelings. We're extremely sorry to hear that we've failed to meet your expectations, and we sincerely apologise for any disappointment caused. If you're not already in touch with us and would like to speak to us in more detail about your review, we would love to hear from you and help with any concerns you may have. Please feel free to email your details to us at lqdirect@lqgroup.org.uk, and if you kindly ensure you mention ‘Trustpilot’ in the subject field of your email, this would be a great help too. Many Thanks, Customer Service Team

Hi Bolaji,Thank you so much for rating your experience with 5-stars! 😊We truly value your feedback and we're delighted to know that you had a great experience.We look forward to assisting you again in the future. Warm regards, Customer Service Team

Hi Ugo,Thank you so much for your fabulous review!Your kind comment has certainly made us smile, and we’re thrilled you’re loving the service from us.A huge thanks once again for sharing your experience; it’s very much appreciated 😊Customer Service Team

Hi Paulene,Thank you for leaving us a positive review.We're extremely grateful for your feedback and we're thrilled to see that you've rated us so highly.It's always a pleasure to help, and we hope we can be of assistance again soon 🙂Many Thanks,Customer Service Team

Hi Helen,Thank you for leaving us a 5-star review!We're thrilled to hear that your recent contact with us went well and that you were satisfied with the promptness of our repair service.Your feedback truly means a lot to us, and we're delighted to learn that you had a positive experience.It's always a pleasure to help, and we're looking forward to assisting you again soon 😊Many Thanks,Customer Service Team

Hi Graham,Thank you so much for your review!We're delighted you've had a 5-star experience and that you received a very helpful service. It's reassuring for us to hear this too, and it's exactly the kind of service we always aim to achieve.We hope we can be of further assistance again soon 🙂Many Thanks,Customer Service Team

Hi Pamhi,Thank you so much for your fabulous review! 😊Your kind words have certainly made our day, and we're chuffed to hear you're loving the service from us.It's our absolute pleasure to help, and we look forward to assisting you again soon.Many Thanks,Customer Service Team

Hi Janeteli,Thank you so much for your fabulous review! 😊Your kind comments have certainly made us smile, and we’re thrilled you’re loving the service from us.A huge thanks once again for sharing your experience; it’s much appreciated.Customer Service Team

Hi Marie,Thank you for leaving us a 5-star review! 🙂We’re chuffed to hear you’ve had a positive, polite, and professional experience.Your feedback is so important to us, and we can’t thank you enough for sharing your experiences with us too.Many thanks again, and please reach out if there’s anything else we can do for you.Customer Service Team

Hi Tisha,Thank you for your review and for sharing your thoughts with us.We truly value your feedback and we're dedicated to ensuring a positive experience for all our customers.If there's anything specific we can assist you with, please don't hesitate to reach out. You can contact our fantastic team via email at lqdirect@lqgroup.org.uk. Feel free to get in touch anytime, and remember to use 'Trustpilot' as your email subject.Warm Regards,Customer Service Team

Hi Aminata,Thank you so much for your 5-star review! 😊It sounds like everything went perfectly for you, which is fabulous to hear!Many thanks again for leaving us a review, and we hope we can help you again soon.Customer Service Team

Hi,Thank you so much for taking the time to leave us a review!Your kind words about the engineer's professionalism and attention to detail mean a lot to us. Most importantly, it makes us happy and proud to know you've had the best possible experience and received great service.A huge thanks for sharing this with us, and we're looking forward to helping you again... hopefully sometime soon 🙂Customer Service Team

Hi Customer,Thank you for taking the time to share your recent experience with us.It’s so nice to hear that all went well with your appointment and that you’re pleased with the work that was done.It’s our pleasure to help, and we look forward to assisting you again 😊Many Thanks,Customer Service Team

Hi Michael,Thank you so much for your 5-star review!It's an absolute pleasure to help, and we're delighted to hear about the prompt and friendly service you received.Your feedback means a lot to us, and it certainly helps us understand the amazing work we're doing to deliver an outstanding service.We hope to be of help again soon 😊Customer Service Team

Hi Linda,Thank you very much for the positive feedback!We're chuffed to hear that you had an amazing experience and that everything went smoothly and quickly for you. It's lovely to hear this and we're grateful to you for taking time to let us know too.It's always a pleasure to help and we look forward to helping you again.... hopefully sometime soon 🙂Many Thanks,Customer Service Team

Hi Sahra,Thank you so much for taking the time to share your thoughts and feelings with us 🙂It's great to hear that you're happy and love the service we provide; this is reassuring for us to hear as well.We'll continue working hard to deliver a great service, and we hope we can be of further assistance to you again soon.Many Thanks,Customer Service Team

Hi Mo,Thank you so much for giving us a 5-star rating for your recent experience! 😊Your feedback is truly valuable to us, and we are thrilled that you found the experience helpful.We sincerely appreciate you taking the time to share this with us, and we can't wait to assist you again soon.Many Thanks,Customer Service Team

Hi Aleesia,Thank you so much for taking the time to leave us a review.We're committed to providing a positive experience for all our customers, and we're sorry to hear that we fell short of your expectations.If there's anything further we can do, to help put right what went wrong, we'd love to hear from you.We have an amazing team here, and you're more than welcome to reach out to us at lqdirect@lqgroup.org.uk. It would be most helpful to us if you could kindly use 'Trustpilot' as your email subject when contacting us on this occasion.Many Thanks,Customer Service Team