Trusted Agent profile Β· Newham

L&Q Pre-Owned Shared Ownership Homes reviews in Newham

3.0

β˜…β˜…β˜…β˜…β˜…

1,536 reviews across 2 platforms

29-35 West Ham Lane, London, E15 4PH, Newham, E15 4PH

L&Q's office in Newham, at 29-35 West Ham Lane, is rated 3.0 out of 5 across 1,536 reviews on two platforms, including 319 Google reviews rated 1.8.

Google logo

1.8 / 5

319

Reviews on Google

This office

Trustpilot logo

1,217

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Many thanks

Mr Β· 7 August 2024

Agent replied Β· 22 October 2024

Hi Abdelatif,You’re most welcome and it’s our pleasure to provide you with an excellent service.We’re looking forward to helping you again soon 😊Customer Service Team

5/5

Trustpilot

Job well done

Mr Β· 29 July 2024

Agent replied Β· 22 October 2024

Hi Mr Eastman,Thank you so much for your awesome review! 😊We absolutely love your feedback and we’re super proud of our staff for doing an amazing job.This is truly fantastic and a huge thank you for sharing this with us too.Many ThanksCustomer Service Team

4/5

Trustpilot

Engineer was punctual and swift

Rating only, no written review.

Alain Β· 25 July 2024

Agent replied Β· 22 October 2024

Hi Alain, Thanks for taking the time to share your positive experience with us. We highly appreciate your feedback. We are pleased to hear that you found our service efficient and friendly. Many Thanks Customer Service Team

5/5

Trustpilot

Very quick response

Consumer Β· 24 July 2024

Agent replied Β· 22 October 2024

Hi Consumer, Great to see your 5 star review!😊Thank you for acknowledging our prompt responses. We're here to assist you further if you need anything else. Many Thanks Customer Service Team

1/5

Trustpilot

Left report in my submission

Rating only, no written review.

Ertough Β· 19 July 2024

Agent replied Β· 22 October 2024

Hi Ertough, Thank you for reaching out and posting a review. We understand that you're experiencing some difficulties and dissatisfaction, and we truly apologise for that. We're always keen to provide the best possible service, however, without more specific information about your concerns, it's difficult for us to provide the right advice. For us to assist you more effectively, we'd like to invite you to share additional details about your situation. Could you please email our dedicated team at lqdirect@lqgroup.org.uk and please use 'Trustpilot' as your subject header. Every piece of feedback counts and helps us to enhance our services. We greatly appreciate your understanding in this matter and look forward to hearing from you soon. Many Thanks Customer Service Team

5/5

Google

Rating only, no written review.

Nazir Β· 27 June 2024

1/5

Google

Rating only, no written review.

Alex Β· 12 June 2024

5/5

Google

Rating only, no written review.

Lee Β· 12 June 2024

5/5

Trustpilot

Come out and do repairs quiet quick .

Rating only, no written review.

Catherine Β· 5 June 2024

Agent replied Β· 22 October 2024

Hi Catherine,Thank you very much for sharing your experience with us.We love that you're loving our repairs service; our maintenance team truly are amazing and it’s so nice to see you’re given them the full 5-stars too.It's with pleasure to help you Catherine, and we hope we can be of assistance to you again soon πŸ™‚Many ThanksCustomer Service Team

1/5

Google

Rating only, no written review.

Kate Β· 28 May 2024

1/5

Google

Rating only, no written review.

АлСксСй · 28 May 2024

5/5

Trustpilot

He was very good πŸ‘

Trevor Β· 28 May 2024

Agent replied Β· 22 October 2024

Hi Trevor,Absolutely brilliant! πŸ˜€Thank you so much for your feedback and for rating your recent experience so highly too.We're looking forward to helping you again.... hopefully sometime soon.Many ThanksCustomer Service Team

1/5

Google

Rating only, no written review.

Ho Β· 28 April 2024

1/5

Google

Rating only, no written review.

Terry Β· 28 April 2024

1/5

Trustpilot

The issue was not resolved

Rating only, no written review.

Justin Β· 9 April 2024

Agent replied Β· 22 October 2024

Hi Justin,Thank you so much for leaving us a review.We’re so sorry to hear this has happened and we’d very much love to look into this matter for you.If further help is needed to resolve this, please kindly let us know by email at lqdirect@lqgroup.org.uk (with β€˜Trustpilot’ as the email subject) where it’ll be our pleasure to work with you in finding a resolution.Many Thanks Customer Service Team

5/5

Trustpilot

Job well done

Consumer Β· 27 March 2024

Agent replied Β· 22 October 2024

Hi Consumer, Thanks for the 5 Star review!😊We're happy to hear you think it was a job well done. Your positive comments mean so much to us. Speaking of a job well done, we find your 5 star review highly rewarding. Once again thank you for your recognition and taking your time to leave us a review. Many Thanks Customer Service Team

3/5

Google

Rating only, no written review.

RealTeam_R Β· 28 February 2024

4/5

Google

Rating only, no written review.

Nisarg Β· 28 February 2024

5/5

Trustpilot

I am very happy with all

Rating only, no written review.

Sharon Β· 20 February 2024

Agent replied Β· 22 October 2024

Hi Sharon,Thank you so much for leaving us a review!We're delighted you've had a great experience and you're happy with the service you've recently received from us.Your feedback is much appreciated, and we hope we can help you again soon.Many ThanksCustomer Service Team

5/5

Trustpilot

Thanks for the rapid response

Rating only, no written review.

Richard Β· 8 January 2024

Agent replied Β· 22 October 2024

Hi Richard, We love to see the green 5 stars. You're more than welcome we're always happy to help. Many Thanks Customer Service Team

5/5

Google

Rating only, no written review.

Paul Β· 30 December 2023

5/5

Trustpilot

Is a good service.

Rating only, no written review.

Sandra Β· 28 November 2023

Agent replied Β· 22 October 2024

Hi Sandra,We welcome your review, and we thank you for rating L&Q with 5-stars!We’re so pleased you’re loving the services we deliver; it certainly makes us proud to hear this too.Many thanks for your feedback and we're looking forward to helping you with your next enquiry 😊Customer Service Team

5/5

Trustpilot

Good customer service and customer care

Rating only, no written review.

MISSNGOZIOONUGHA Β· 22 November 2023

Agent replied Β· 24 December 2024

Hi,Thank you for your review!Your kind words mean the world to us and we're over the moon to know you're loving the service and customer care we offer.Your feedback has truly made our day and it's our pleasure to be able to offer such amazing service.We're looking forward to helping you again soon 😊Many ThanksCustomer Service Team

5/5

Trustpilot

Service carried out as expected.

Rating only, no written review.

Christine Β· 17 November 2023

Agent replied Β· 22 October 2024

Hi Christine,Thank you so much for your review!It's great to hear all went well with your appointment and we would like you to know we're appreciative of your feedback too.Many thanks for sharing this with us and we very much look forward to helping you again soon😊Customer Service Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read L&Q's Google reviews

Questions about L&Q Pre-Owned Shared Ownership Homes

How many reviews does L&Q Pre-Owned Shared Ownership Homes have?

L&Q's Newham office has 1,536 reviews across two platforms: 319 on Google, 1,217 on Trustpilot (across the whole business).

What is L&Q Pre-Owned Shared Ownership Homes's rating?

L&Q Pre-Owned Shared Ownership Homes is rated 3.0 out of 5 across all 1,536 reviews, and 1.8 out of 5 on Google from 319 reviews.

Where is L&Q's Newham office?

L&Q Pre-Owned Shared Ownership Homes, 29-35 West Ham Lane, London, E15 4PH, Newham, E15 4PH.

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