Every review we hold for the Newham office, from every platform, shown as written. First names only.
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5/5
TrustpilotNatalie and Tamanna along with Keatonsβ¦
Natalie and Tamanna along with Keatons were amazing at helping move out of the property I was renting and on to a new place with professionalism and compassion.Highly recommended
Phil Β· 20 May 2024
Agent replied Β· 25 October 2024
That's great to hear, thank you Phil.
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5/5
TrustpilotWe had a very good experience rentingβ¦
We had a very good experience renting through Keatons. Ms Danielle Smith handled the administrative process smoothly and everything was fast and easy.Would recommend ππ»
Paulina Β· 30 July 2024
Agent replied Β· 25 October 2024
Thank you Paulina, that's great to hear.
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5/5
GoogleJoel from Keatons was especially helpful in my search and provided quick responses for viewings and many opportunities to see properties. Very helpful and polite overall.
Andrew Β· 7 September 2025
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5/5
TrustpilotThank you to the Deptford branch
Thank you to the Deptford branch, really helped with all my needs finding a new homeScott, Sean and Charlotte
Corey Β· 30 October 2024
Agent replied Β· 23 November 2024
Thank you Corey, that's great to hear.
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5/5
TrustpilotReally positive experience
Really positive experience, great communication - any bumps in the road were always followed by solutions and options which I really appreciated.
Γlise Β· 9 September 2024
Agent replied Β· 25 October 2024
Thank you Elise, that's great to hear.
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5/5
TrustpilotThis is for Justine Reynolds
This is for Justine Reynolds, who has shown me several properties recently and has been very helpful with the letting/renting process.
Β· 23 September 2024
Agent replied Β· 25 October 2024
Thank you, that's great to hear.
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5/5
GoogleI had a fantastic experience with Keatons and in particular with Will, who was excellent in showing me around some properties. He was extremely helpful and efficient and did a great job in arranging viewings for the very same day.
Fantastic communication and clearly very good at what he does!
Harley Β· 24 October 2022
Agent replied Β· 23 October 2024
That's great to hear Sarah, thank you for your review.
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5/5
GoogleGreat experience so far. Was able to rent a great property with a smooth offer, signing and deposit process. Our property manager, Corina, is excellent--responsive, proactive and all the issues we've had so far have been solved quickly.
Nathan Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you Nathan, that's great to hear.
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5/5
TrustpilotBilly was super on it and helped us get an offer!
Filled out the only Enquiry form and received a call from Billy Haspineal within 10 minutes with a property that he thought suited. 3 days later we've got an accepted offer and a house to move into! Couldn't recommend more.
Hannah Β· 30 August 2023
Agent replied Β· 25 October 2024
That's great to hear Hannah.
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5/5
TrustpilotVery Professional Service.
Just like to thank the team at Keatons (Pauline, Elza, Riaz and Ross) in finding new tenants and managing contractors to let my flat in Clapton Square. Very professional service.
Customer Β· 12 April 2024
Agent replied Β· 25 October 2024
That's great to hear, thank you for your review.
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5/5
TrustpilotI have been a client of Keatonsβ¦
I have been a client of Keatons (formerly Royal Docks Property Services) since 2006. The service received from the property management team in particular has been excellent over the years. Special recognition must go to Steven Gadd, who is prompt to reply to queries and is always very helpful!
Mital Β· 21 November 2022
Agent replied Β· 25 October 2024
That's fantastic to hear, thank you for your review Mital.
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5/5
TrustpilotBow Office
Helen from the Bow office was really good at keeping in touch and helping when we really needed to get the sale across the line.She was really good at keeping all of the parties informed.
Sue Β· 22 December 2023
Agent replied Β· 25 October 2024
Thank you Sue, that's great to hear.
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5/5
TrustpilotGreat experience of renting a flat
Great experience of renting a flat. Involved and responsive agents Michael and Mark arranged viewing and settled things up with landlord, very polite employee Natalie helped with documents and contract. Gladly would use their services again!
Andrey Β· 26 November 2023
Agent replied Β· 25 October 2024
That's great to hear, thank you Andrey.
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5/5
TrustpilotRented an apartment in Stratford withβ¦
Rented an apartment in Stratford with the help of Gosia, who was always ready to promtly clarify all my doubts.
Andrea Β· 28 September 2024
Agent replied Β· 25 October 2024
Thank you Andrea, that's great to hear.
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5/5
TrustpilotPositive experience
Oscar at Keatons has been very helpful and attentive with our house search. His approach has been personalised and supportive, which tends to stand out when dealing with lots of estate agents amidst a stressful housing market.
Joanne Β· 31 October 2023
Agent replied Β· 25 October 2024
That's great to hear, thank you Joanne.
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5/5
TrustpilotSincere appreciation for helping me find the perfect rental property.
Luke Bull, My sincere appreciation for helping me find the perfect rental property. Your expertise in the local market and understanding of my specific requirements made the entire process smooth and stress-free. Thank you!
Ranjeet Β· 8 January 2024
Agent replied Β· 25 October 2024
That's fantastic to hear, thank you Ranjeet.
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5/5
TrustpilotThe negotiators found me some amazingβ¦
The negotiators found me some amazing tenants who even moved in early. The transaction was almost flawless and the staff are always helpful and professional. I have used this company for many years and will always promote them to the wider world
SUE Β· 18 June 2023
Agent replied Β· 25 October 2024
Thank you Sue, that's fantastic to hear.
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5/5
GoogleSince Nith Krishnan has taken over the management of the property we rent, our experience with Keatons customer service has improved dramatically. Not only has Nith always responded in record time but also in a satisfactory manner.
Miguel Β· 24 October 2023
Agent replied Β· 23 October 2024
That's fantastic to hear thank you Miguel.
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5/5
TrustpilotExcellent Customer Services - Very Customer Friendly
Very professional and quick actions and services from Natalie - Keatons.Pleasure to use these agents, no problems at all, all done quick and organised.
Apostolos Β· 16 July 2024
Agent replied Β· 25 October 2024
Thank you for your kind review Apostolos.
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5/5
TrustpilotFaultless service.
The service from Keatons (Justine) was faultless. Efficient, friendly and professional - made the experience of renting a home easier than I could have imagined.
Yvonne Β· 28 June 2024
Agent replied Β· 25 October 2024
That's fantastic to hear, thank you Yvonne.
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5/5
TrustpilotJustine at Keatons made the wholeβ¦
Justine at Keatons made the whole experience of finding a new property very easy and straightforward. She was very helpful, friendly and informative throughout - thanks again, Justine!
Kiira Β· 28 April 2024
Agent replied Β· 25 October 2024
That's great to hear, thank you Kiira.
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5/5
GoogleShani and Alex - and also Elza and the whole Keatons team have been helpful and reliable since I went with them to manage my buy-to-let house. I can always get hold of someone, emails and phone messages are responded to - and Shani in particular has gone the extra mile recently. Much appreciated.PositiveResponsiveness, Professionalism, Value
The Β· 24 October 2021
Agent replied Β· 23 October 2024
That's great to hear, thank you for your review.
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5/5
TrustpilotCharlotte was amazing
Charlotte has always been responsive to inquiries and has been extremely helpful in getting us set up in our new flat.
Abyan Β· 29 August 2024
Agent replied Β· 25 October 2024
That's great to hear, thank you Abyan.
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5/5
TrustpilotFantastic Experience!!
I had a very smooth experience working with Siane throughout the process of viewing the apartment and getting my documents in order. She was extremely helpful and responsive throughout the entire process. Could not recommend enough!
Emily Β· 3 November 2023
Agent replied Β· 25 October 2024
That's fantastic to hear, thank you Emily.
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