Trusted Agent profile · Newham
★★★★★
1,749 reviews across 3 platforms
152 - 154 The Grove, Stratford, London, E15 1NS, Newham, E15 1NS
Part of Keatons, see every office.
Keatons's office in Newham, at 152 - 154 The Grove, is rated 4.8 out of 5 across 1,749 reviews on three platforms, including 367 Google reviews rated 4.7.
367
Reviews on Google
This office
16
Reviews on Facebook
Business-wide
1,366
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Keatons Stratford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newham.
Every review we hold for the Newham office, from every platform, shown as written. First names only.
5/5
TrustpilotKeatons Property Management
Keatons have been managing my rental properties for over 15 years. I have always had a dedicated property manager providing excellent service. With recent staff changes, Laura took over as my property manager and I am pleased to say that she is maintaining Keatons high standard.
Thank you for your kind review Ashwin.
5/5
TrustpilotI was assisted with my flat purchase by…
I was assisted with my flat purchase by Toni in the Keatons Wanstead branch, and her support was fantastic from start to finish. She was happy to answer any of my questions and replied quickly and efficiently. Buying a property is a stressful process so it was comforting to know I had support from Keatons.
Thank you for your kind review David.
5/5
TrustpilotExcellent Service 5*
Keatons were amazing from start to finish, specifically Mille from the Bow Office. She was excellent from Day 1, provided a good viewing and then great service throughout. Would 100% recommend.
That's great to hear, thank you Adam.
5/5
GoogleWe recently purchased our first home through Keatons and had a great experience from the first viewing through to picking up the keys! Mo and Martina helped us all the way through and were always available to answer questions and offer advice. We'd had numerous viewings with other estate agents, several of which were bad experiences, and the service we received from Keatons was head and shoulders above the rest. We would fully recommend!
Thank you Dan, this is great to hear!
5/5
TrustpilotExcellent service and very helpful
I had an amazing experience with Marta and Keatons. Very helpful and would highly recommend. Highly professional and organised. 5 starts to them.
That's great to hear, thank you Con.
5/5
TrustpilotOscar was helpful
Oscar was helpful, quick to reply and professional.
Thank you for your review Tim, that's great to hear.
5/5
GoogleGreat service, efficient and easy to communicate with. Hats off in particular to Natalie Craddock our tenancy coordinator for making sure the the process has been smooth and easy. Thank you.
Thank you Navjot, that's fantastic to hear.
5/5
GoogleNatalie Craddock helped us with all administrative aspects of our old tenants moving out through our new tenants moving in. She was always patient and helpful in answering our questions and making sure we knew what was happening.
Thank you for your kind review Andrew.
5/5
TrustpilotOscar from Keatons
Although we didn't secure a flat with Keatons in the end, I wanted to express my appreciation for Oscar's professionalism and kindness in helping us. He was a pleasure to work with and I would recommend him for his excellent customer service.
That's great to hear, thank you Ariel.
5/5
GoogleAs a landlord it's been incredibly easy and efficient working with the Keatons team, James and Elza have always been clear and prompt in communicating and resolving any issues. Would recommend them to a landlord looking for a fully managed service.
Thank you Imran, that's great to hear.
5/5
TrustpilotNatalie and Riaz!!
Natalie and Riaz have been a pleasure to work with.Fantastic results in getting our properties let quickly whilst achieving top rents, I would thoroughly recommend Keatons to anyone thinking about letting their property. Very professional yet personal service.
That's fantastic to hear, thank you Percy.
5/5
TrustpilotAfter having problems in the past when…
After having problems in the past when moving into a new home dealing with Keatons was the best experience I could ask for. Particularly from Lauren Wood, she helped my housemates and I so much. And communication was brilliant from the start, with an interest in the property right to the end of the process!
Thank you Tom, that's fantastic to hear.
5/5
TrustpilotVery happy with our continued…
Very happy with our continued experience with Keatons and especially with Justine Reynolds and Paul Rooke who have helped very much during a sudden end to a long tenancy. They helped us find a new property very quickly and it was a smooth process. Many thanks both!
Thank you for your kind review Alex.
5/5
TrustpilotBest team
MARK, MICHAEL AND OJ you have been and continue to go above and beyond in terms of helping me to sell my flat. I could not ask for a nicer and more supportive team. Wouldn't look anywhere else for renting or selling your property.
Thank you for your kind review Charlotte.
5/5
GoogleThrough applying for the property through to signing the rental contract to beyond the moving in day we've had excellent service from Lauren. She's kept us up to date throughout, been happy to take our calls and been honest about whats happening through every step of the process. When other aspects of the move were complicated this helped minimise our stress.
That's great to hear, thank you for your review Abe.
5/5
TrustpilotTop service from Natalie
Natalie Craddock at Keatons has been amazing throughout our tenancy!She has been helping us with all the small issues we have encountered and has proactively chased tradesmen and followed up with us to make sure we had a great experience. We highly recommend her, keatons is lucky to have her!
Thank you for your kind review Pauline.
5/5
TrustpilotThe staff are very helpful.
The staff are very helpful and efficient. Got tips from Ross on how to improve the flat, something no previous estate agents have ever done.Staff are very proficient at resolving maintenance issues.
Thank you Mr Ahmed, that's great to hear.
5/5
Trustpilotworked with Keatons for many years
We have worked with the team at Keatons for many years selling buying and renting our flat. Everyone has been great and we highly recommend Keatons. Luke and Elza stand out. Danielle and Billy definitely deserve a mention as well.
Thank you for your kind review Michael.
5/5
TrustpilotThanks Jay!
I had the pleasure of working with Jay Smith on my current rental flat through Keatons. Jay exhibited a strong sense of responsibility and integrity. His proactive approach to problem-solving was particularly impressive. I look forward to continuing our successful partnership.
That's fantastic to hear, thank you Ding.
5/5
TrustpilotKeatons have been managing the rental…
Keatons have been managing the rental agreements, tenants and my property for over 15 years. I can honestly say that in all that time, I have been extremely satisfied with the service I've received. I entrusted the management to Hannah, Abhijit and all the team and they continue to confirm that I made the right decision all those years ago. Thank you all the team at Keatons.
That's fantastic to hear, thank you Maria.
5/5
TrustpilotExcellent Estate Agent
We were supported by Rose Nwosu whilst searching for a rental property - she was massively helpful and always available for any questions. We would highly recommend viewing a property with Rose to anybody in the future!
Thank you for your kind review Daniel.
5/5
TrustpilotExcellent honest service
I dealt mainly with Richard at keatons. He was always friendly, honest, genuine and upfront. All I could ask for in an estate agent. He helped keep things civil and amicable between seller and buyer when problems cropped up and made the sale easy when it could have become complicated. Thanks a million Richard!
That's great to hear, thank you for your review.
5/5
TrustpilotThank you
Keatons have been very helpful in our search for a flat to rent. Siane in particular has been a pleasure to deal with and is always quick to address any enquires. Thanks
That's fantastic to hear, thank you Liam.
5/5
TrustpilotOscar Pace (Bow office) was really…
Oscar Pace (Bow office) was really helpful in helping us navigate the chaos that is the rental housing market. He was on the ball in sharing properties that met our specs as they come on the market! Thank you for the excellent service!
That's great to hear, thank you Seani.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Keatons Stratford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newham.
