Trusted Agent profile · Newham
★★★★★
1,751 reviews across 3 platforms
152 - 154 The Grove, Stratford, London, E15 1NS, Newham, E15 1NS
Part of Keatons, see every office.
Keatons's office in Newham, at 152 - 154 The Grove, is rated 4.8 out of 5 across 1,751 reviews on three platforms, including 367 Google reviews rated 4.7.
367
Reviews on Google
This office
16
Reviews on Facebook
Business-wide
1,368
Reviews on Trustpilot
Business-wide
Every review we hold for the Newham office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you
Keatons have been very helpful in our search for a flat to rent. Siane in particular has been a pleasure to deal with and is always quick to address any enquires. Thanks
That's fantastic to hear, thank you Liam.
5/5
TrustpilotSmooth experience with tenant switch
Natalie Craddock helped us with all administrative aspects of our old tenants moving out through our new tenants moving in. She was always patient and helpful in answering our questions and making sure we knew what was happening.
That's great to hear, thank you Andrew.
5/5
GoogleI was a tenant for several years. The staff have always been up to high standard. I want to personally mention Corina as my Property Manager, who has always been very prompt, responsive and a problem solver. I certainly recommend them.
Thank you Lyubomir, that's great to hear.
5/5
TrustpilotGreat service
Great service, efficient and easy to communicate with. Hats off in particular to Natalie Craddock our tenancy coordinator for making sure the the process has been smooth and easy. Thank you.
Thank you Navjot, that's great to hear.
5/5
TrustpilotI recently worked with Keatons to find…
I recently worked with Keatons to find a new rental property, and I was thoroughly impressed with their professionalism and expertise. Siane and Natalie took the time to understand my needs and preferences, and they were always available to answer any questions I had throughout the process.
Thank you Bobby, that's fantastic to hear.
5/5
TrustpilotOscar pace was very helpful
Oscar pace helped us find an apartment to rent and he was very easy to work with. Additionally, he wasn't pushy and didn't use any aggressive sales tactics which was a huge sigh of relief
That's great to hear, thank you Charu.
5/5
TrustpilotGreat Help
I recently reached out to Keatons regarding assistance in a household matter and Jay Smith provided terrific help. He was incredibly punctual with his responses and gave me excellent service whilst we sorted out the issue. Thanks again!
Thank you Phoenix, that's great to hear.
5/5
GoogleWe had a great experience renting through Keatons. Natalie Craddock in particular was a great help with sorting any issues or answering any questions we had.
Thank you Shannen, that's great to hear.
5/5
TrustpilotFaultless from start to finish!
Everything from first viewing to signing the agreement was faultless. Quick, clear communication all the way through, and felt like Keatons were with us in our mission to get the flat! Making finding a place much more enjoyable that it has been in the past!
Thank you William, that's fantastic to hear.
5/5
TrustpilotExcellent five-star service from…
Excellent five-star service from friendly and helpful team of Luke, Billy and Charlotte at Keatons Bow. Honest and with great follow-up. Would recommend!
That's great to hear, thank you Samuel.
5/5
TrustpilotA massive thank you to Justine at Keatons
Justine from Keatons has been extremely helpful and informative throughout the viewing, application and referencing process. She is friendly and approachable and we felt comfortable asking all of the questions we needed to. Thank you, Justine!
That's great to hear, thank you for your review Kyron.
5/5
TrustpilotExcellent experience at Keatons !
Natalie Craddock at Keatons ensured that my recent renewal experience was simple, friendly and efficient.
5/5
TrustpilotSuper engaging
Super engaging experience with Keatons Stratford. More specifically, Ashvinder. Made me feel super comfortable and was more than willing to answer any enquires I had. Extremely helpful !
That's fantastic to hear, thank you David.
5/5
GoogleI had the best expirience with Keatons and it was even better with Lauren she really helped me out, I was so nervous as it was my first time renting but Lauren really helped me throughout the whole process, She is so amazing at what she does, I couldnt recommend her enough!
Thank you Nadia, that's fantastic to hear.
5/5
TrustpilotExcellent service from Jay Smith and…
Excellent service from Jay Smith and the Keatons team helping me with some tricky situations with tenants and other leaseholders with calm, organised and professional support, finding a way to solve problems and get things done. Thoroughly recommend.
That's fantastic to hear, thank you for your review.
5/5
GoogleI found a new apartment to rent from Keatons and I have been very satisfied with my experience. They are professional and responsive, provide timely updates and answers. It has been a pleasure to rent with Keatons and I am very thankful to two Charlottes who were absolutely amazing and nice people to work with during my apartment search and move in process!PositiveResponsiveness, Professionalism
That's fantastic to hear, thank you Kate.
5/5
TrustpilotKeatons
We had a great experience renting through Keatons. Natalie Craddock in particular was a great help with sorting any issues or answering any questions we had.
Thank you Shannen, that's great to hear.
5/5
TrustpilotWe had a very positive experience with…
We had a very positive experience with them. They made our property finding process so much more easier. Their customer service was top notch and very informative. Well deserved 5 stars.
Thank you Rachel, that's fantastic to hear.
5/5
TrustpilotEasy process and lovely staff!
This was the first time I am renting a property through Keatons, and I would say it was a rather stress free and easy process. Specially with the help of lovely Justine who is very responsive and quick with all questions. Definitely recommend!
Thank you Nikita, that's great to hear.
5/5
Trustpilot*****
I viewed two properties with Samuel, who was very responsive and knowledgeable, and took the time to really understand what my needs and requirements were. I really appreciated his honest approach and eagerness.
That's great to hear, thank you Marc.
5/5
TrustpilotAsked by Keatons to leave a 5-star review
We were asked by Keatons to leave a 5-star review since it seems that staff appraisals require that as evidence of good work, I'd like to think that there are other less draconian ways for their management to build a happy and efficient team.
Thank you Jonathan.
5/5
TrustpilotI found Keatons to be decent and…
I found Keatons to be decent and speedy, as well as (unusually) personable. This last in large part due to Charlotte Hill, who was very helpful and quick to respond, which I really appreciated.
Thank you, that's great to hear.
5/5
TrustpilotExceptional Experience
My husband and I had a great experience working with Keatons, specifically Justine Reynolds, to rent an apartment. Excellent communication, highly responsive and very friendly! Happy to work with her again in the future!
Thank you Margaret, that's fantastic to hear.
5/5
TrustpilotOJ made the whole process so easy
OJ made the whole process so easy, he is so helpful and has such a lovely attitude he is a testament to your company. Would 100% reccomend! Thank you OJ for all your hard work
That's fantastic to hear, thank you for your review Scarlett.
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