Trusted Agent profile · Newham

Keatons Stratford reviews in Newham

4.8

★★★★★ Excellent

1,749 reviews across 3 platforms

152 - 154 The Grove, Stratford, London, E15 1NS, Newham, E15 1NS

Part of Keatons, see every office.

Keatons's office in Newham, at 152 - 154 The Grove, is rated 4.8 out of 5 across 1,749 reviews on three platforms, including 367 Google reviews rated 4.7.

Google logo

4.7 / 5

367

Reviews on Google

This office

Facebook logo

3.2 / 5

16

Reviews on Facebook

Business-wide

Trustpilot logo

1,366

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great Experience

Had a great experience with Oscar helping us source a property - really friendly and accommodating to our needs.

Rachael · 21 August 2024

Agent replied · 25 October 2024

That's great to hear, thank you Rachael.

5/5

Trustpilot

Have been tenants via Shani at keatons…

Have been tenants via Shani at keatons for many years and have had the best experience from the day of viewings , to when we moved in years ago and up to now if we need anything at all. Always very helpful kind and knowledgeable!

Louise · 28 November 2022

Agent replied · 25 October 2024

That's fantastic to hear, thank you Louise.

5/5

Trustpilot

Justine Reynolds and Natalie Craddock

These two were amazing with helping me and my girlfriend get our new place. Would recommend to anyone looking to move. Really prompt, clear and personal service!

Tom · 25 March 2024

Agent replied · 25 October 2024

Thank you Tom, that's fantastic to hear.

5/5

Trustpilot

Fantastic Company - Will at Stratford!

This was my first time using Keatons and I can’t thank them enough! Will, at the Stratford office, made everything extremely easy as well as arranging multiple viewings for me. Communication throughout has been brilliant and I highly recommend both Will and Keatons!

Zach · 25 January 2023

Agent replied · 25 October 2024

Thank you Zach, that's fantastic to hear.

5/5

Trustpilot

I really love this site it makes me…

I really love this site it makes me save some time becauseit makes some things easier for me and faster.

Godwin · 27 July 2024

Agent replied · 25 October 2024

Thank you Godwin.

1/5

Trustpilot

I have phoned Keaton’s Kentish Town…

I have phoned Keaton’s Kentish Town branch nearly 10 times over the past month and not once have they picked up the phone. Completely bizarre behaviour from a letting agency.

Ella · 13 January 2024

Agent replied · 25 October 2024

Hi Ella, I'm sorry to hear this, please could you email headoffice@keatons.com with your query and we will see that it gets answered.

1/5

Google

Pretending to spick ask her manger question when shy was actually not asking anyone anithyng, worst phone call experience ever

Danny · 25 July 2024

Agent replied · 23 October 2024

Hi Danny, I'm sorry to hear this, would you mind emailing headoffice@keatons.com with further details and we will be happy to look into this for you. Kind regards, Keatons

5/5

Trustpilot

I have been helped by people in Keatons…LAK SINGH IS EXCELLENT

I have been helped by people in Keatons along the process and they advised me on the purchase very efficiently and honestly. Lak Singh , the advisor in Keatons, has been excellent.

Jorge · 23 November 2023

Agent replied · 25 October 2024

That's great to hear, thank you Jorge.

5/5

Trustpilot

Smooth Renting Experience

Keatons are very swift with their responses and will deal with matters quickly. I have had no issues renting from Keatons and had a smooth experience, especially with Oscar who is always willing to assist with matters whilst being very friendly and professional.

Jessica · 12 January 2023

Agent replied · 25 October 2024

Thank you Jessica, that's great to hear.

5/5

Google

Keatons Stratford took over from Royal Docks Property Service and the customer service has remained great. Nith from the maintenance team is always there to support and the queries are dealt with immediately.

Jakir · 24 October 2023

Agent replied · 23 October 2024

Thank you for your review Jakir, that's great to hear.

5/5

Google

My boyfriend and I recently bought our very first home through Keatons and were really pleased with their service. We were constantly kept up to date as the sale process developed and found everyone very friendly and knowledgable. From putting in our offer to moving in (door to door!) was just 2 months, we couldn't be happier! Thanks to all the team at Keatons.

Rebecca · 25 October 2016

Agent replied · 23 October 2024

Thank you Rebecca, this is wonderful to hear!

5/5

Trustpilot

Top notch property Management!

I've been on a managed property for over 4 years now and the service has been outstanding. Whenever I had to use their services (e.g an appliance that broke) they resolved the issue very quickly and professionally. Charley Knight at the docklands (Limehouse) office is top notch, super friendly and very efficient, I would 100% recommend them for both tenants and landlords.

Alex · 12 October 2018

Agent replied · 25 October 2024

We're delighted to hear this Alex, thanks so much!

5/5

Trustpilot

Just completed a contract renewal…

Just completed a contract renewal through Elza Kapitanska. Smooth process, timely and professional. No issues at all.

Landlord · 3 September 2024

Agent replied · 25 October 2024

Thank you for your kind review.

5/5

Trustpilot

Elza and Luke from Keatons Bow have…

Elza and Luke from Keatons Bow have been really helpful in the process of moving homes, really easy to reach out and very fast in responding to our enquiries!

Ahlem · 20 January 2024

Agent replied · 25 October 2024

That's great to hear, thank you Ahlem.

5/5

Trustpilot

Excellent agent

Me and my partner had a really good experience with Keatons recently, agent Marta Rodriguez specifically. Excellent communication, really prompt and helpful. It's been a pleasure, thank you!

Kseniia · 8 February 2024

Agent replied · 25 October 2024

Thank you Kseniia, that's great to hear.

5/5

Trustpilot

Elza and the lettings team at Stratford…

Elza and the lettings team at Stratford deserve nothing less than 5 stars! Their dedication and expertise made the process exceptionally smooth. I highly recommend their services. Top-notch team!

EIB · 14 January 2024

Agent replied · 25 October 2024

Thank you for your kind review.

5/5

Google

We had Natalie as our tenancy coordinator and she made sure we were kept updated on the contract progress throughout. It was a easy and seamless transition into our new flat.

Emma · 28 November 2023

Agent replied · 23 October 2024

Thank you Emma, that's great to hear.

5/5

Google

Great experience of renting a flat with them. Involved and responsive agents arranged viewing and very polite employee Natalie helped with documents and contracts. Gladly would use their services again!

Andrew · 17 December 2023

Agent replied · 11 November 2024

Thank you Audrey, that's great to hear.

5/5

Trustpilot

We had Natalie as our tenancy…

We had Natalie as our tenancy coordinator and she made sure we were kept updated on the contract progress throughout. It was a easy and seamless transition into our new flat.

Emma · 22 November 2023

Agent replied · 25 October 2024

Thank you Emma, that's great to hear.

5/5

Trustpilot

Requested documents were supplied quickly…

Requested documents were supplied straightaway, with no issues, and friendly welcoming service from Natalie.

L · 11 October 2024

Agent replied · 25 October 2024

Thank you for your review, that's great to hear.

5/5

Trustpilot

Great service

Sean facilitated my viewings and negotiation with ease. Really happy with the outcome

Jack · 25 October 2024

Agent replied · 23 November 2024

Thank you for your review Jack.

5/5

Trustpilot

OJ was an extremely professional and…

OJ was an extremely professional and efficient agent. Without his expert help I don't believe I would have been able to get the purchase over the line.

Andrew · 17 February 2024

Agent replied · 25 October 2024

Thank you Andrew, that's great to hear.

5/5

Trustpilot

Gosia helped us get our lovely new flat…

Gosia helped us get our lovely new flat and was really great!

Neha · 7 November 2024

Agent replied · 23 November 2024

Glad to hear this, thank you Neha.

5/5

Trustpilot

It’s been a long process but we have…

It’s been a long process but we have had a fantastic experience with Elliot at Keatons. Highly recommend, he’s super helpful and knows his stuff. Thanks, so pleased to have finally bought a home.

Ashley · 31 August 2023

Agent replied · 25 October 2024

Glad Elliot was able to help you Ashley.

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