5/5
Great Experience
Had a great experience with Oscar helping us source a property - really friendly and accommodating to our needs.
Agent replied · 25 October 2024
That's great to hear, thank you Rachael.

Trusted Agent profile · Newham
★★★★★
1,749 reviews across 3 platforms
152 - 154 The Grove, Stratford, London, E15 1NS, Newham, E15 1NS
Part of Keatons, see every office.
Keatons's office in Newham, at 152 - 154 The Grove, is rated 4.8 out of 5 across 1,749 reviews on three platforms, including 367 Google reviews rated 4.7.
367
Reviews on Google
This office
16
Reviews on Facebook
Business-wide
1,366
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Keatons Stratford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newham.
Every review we hold for the Newham office, from every platform, shown as written. First names only.
5/5
Great Experience
Had a great experience with Oscar helping us source a property - really friendly and accommodating to our needs.
That's great to hear, thank you Rachael.
5/5
Have been tenants via Shani at keatons…
Have been tenants via Shani at keatons for many years and have had the best experience from the day of viewings , to when we moved in years ago and up to now if we need anything at all. Always very helpful kind and knowledgeable!
That's fantastic to hear, thank you Louise.
5/5
Justine Reynolds and Natalie Craddock
These two were amazing with helping me and my girlfriend get our new place. Would recommend to anyone looking to move. Really prompt, clear and personal service!
Thank you Tom, that's fantastic to hear.
5/5
Fantastic Company - Will at Stratford!
This was my first time using Keatons and I can’t thank them enough! Will, at the Stratford office, made everything extremely easy as well as arranging multiple viewings for me. Communication throughout has been brilliant and I highly recommend both Will and Keatons!
Thank you Zach, that's fantastic to hear.
5/5
I really love this site it makes me…
I really love this site it makes me save some time becauseit makes some things easier for me and faster.
Thank you Godwin.
1/5
I have phoned Keaton’s Kentish Town…
I have phoned Keaton’s Kentish Town branch nearly 10 times over the past month and not once have they picked up the phone. Completely bizarre behaviour from a letting agency.
Hi Ella, I'm sorry to hear this, please could you email headoffice@keatons.com with your query and we will see that it gets answered.
1/5
Pretending to spick ask her manger question when shy was actually not asking anyone anithyng, worst phone call experience ever
Hi Danny, I'm sorry to hear this, would you mind emailing headoffice@keatons.com with further details and we will be happy to look into this for you. Kind regards, Keatons
5/5
I have been helped by people in Keatons…LAK SINGH IS EXCELLENT
I have been helped by people in Keatons along the process and they advised me on the purchase very efficiently and honestly. Lak Singh , the advisor in Keatons, has been excellent.
That's great to hear, thank you Jorge.
5/5
Smooth Renting Experience
Keatons are very swift with their responses and will deal with matters quickly. I have had no issues renting from Keatons and had a smooth experience, especially with Oscar who is always willing to assist with matters whilst being very friendly and professional.
Thank you Jessica, that's great to hear.
5/5
Keatons Stratford took over from Royal Docks Property Service and the customer service has remained great. Nith from the maintenance team is always there to support and the queries are dealt with immediately.
Thank you for your review Jakir, that's great to hear.
5/5
My boyfriend and I recently bought our very first home through Keatons and were really pleased with their service. We were constantly kept up to date as the sale process developed and found everyone very friendly and knowledgable. From putting in our offer to moving in (door to door!) was just 2 months, we couldn't be happier! Thanks to all the team at Keatons.
Thank you Rebecca, this is wonderful to hear!
5/5
Top notch property Management!
I've been on a managed property for over 4 years now and the service has been outstanding. Whenever I had to use their services (e.g an appliance that broke) they resolved the issue very quickly and professionally. Charley Knight at the docklands (Limehouse) office is top notch, super friendly and very efficient, I would 100% recommend them for both tenants and landlords.
We're delighted to hear this Alex, thanks so much!
5/5
Just completed a contract renewal…
Just completed a contract renewal through Elza Kapitanska. Smooth process, timely and professional. No issues at all.
Thank you for your kind review.
5/5
Elza and Luke from Keatons Bow have…
Elza and Luke from Keatons Bow have been really helpful in the process of moving homes, really easy to reach out and very fast in responding to our enquiries!
That's great to hear, thank you Ahlem.
5/5
Excellent agent
Me and my partner had a really good experience with Keatons recently, agent Marta Rodriguez specifically. Excellent communication, really prompt and helpful. It's been a pleasure, thank you!
Thank you Kseniia, that's great to hear.
5/5
Elza and the lettings team at Stratford…
Elza and the lettings team at Stratford deserve nothing less than 5 stars! Their dedication and expertise made the process exceptionally smooth. I highly recommend their services. Top-notch team!
Thank you for your kind review.
5/5
We had Natalie as our tenancy coordinator and she made sure we were kept updated on the contract progress throughout. It was a easy and seamless transition into our new flat.
Thank you Emma, that's great to hear.
5/5
Great experience of renting a flat with them. Involved and responsive agents arranged viewing and very polite employee Natalie helped with documents and contracts. Gladly would use their services again!
Thank you Audrey, that's great to hear.
5/5
We had Natalie as our tenancy…
We had Natalie as our tenancy coordinator and she made sure we were kept updated on the contract progress throughout. It was a easy and seamless transition into our new flat.
Thank you Emma, that's great to hear.
5/5
Requested documents were supplied quickly…
Requested documents were supplied straightaway, with no issues, and friendly welcoming service from Natalie.
Thank you for your review, that's great to hear.
5/5
Great service
Sean facilitated my viewings and negotiation with ease. Really happy with the outcome
Thank you for your review Jack.
5/5
OJ was an extremely professional and…
OJ was an extremely professional and efficient agent. Without his expert help I don't believe I would have been able to get the purchase over the line.
Thank you Andrew, that's great to hear.
5/5
Gosia helped us get our lovely new flat…
Gosia helped us get our lovely new flat and was really great!
Glad to hear this, thank you Neha.
5/5
It’s been a long process but we have…
It’s been a long process but we have had a fantastic experience with Elliot at Keatons. Highly recommend, he’s super helpful and knows his stuff. Thanks, so pleased to have finally bought a home.
Glad Elliot was able to help you Ashley.
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Tell us what you need and we'll put you in touch. Keatons Stratford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newham.