5/5
Excellent team work
Excellent team work. Hilary been excellent with my property management for the past few years. Very highly recommended.
Agent replied · 25 October 2024
Thank you for your kind review Kee Sun Chia.

Trusted Agent profile · Newham
★★★★★
1,748 reviews across 3 platforms
152 - 154 The Grove, Stratford, London, E15 1NS, Newham, E15 1NS
Part of Keatons, see every office.
Keatons's office in Newham, at 152 - 154 The Grove, is rated 4.8 out of 5 across 1,748 reviews on three platforms, including 367 Google reviews rated 4.7.
367
Reviews on Google
This office
16
Reviews on Facebook
Business-wide
1,365
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Keatons Stratford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newham.
Every review we hold for the Newham office, from every platform, shown as written. First names only.
5/5
Excellent team work
Excellent team work. Hilary been excellent with my property management for the past few years. Very highly recommended.
Thank you for your kind review Kee Sun Chia.
5/5
Great service
Keatons have managed my property since 2019 and I've been consistently impressed by the service they provide. I'd highly recommend them. Elza Kapitanska and Billy Haspineall in particular have been great to work with over the past few years.
That's fantastic to hear, thank you Chris.
5/5
Excellent service from the renewals team
I've been a customer of Keatons for almost 6 years now and I am very happy with their service. Recently I had the pleasure of dealing with Abhijit Gooptu who is the Head of renewals, and he provided outstanding customer service... Very prompt to respond and always with accurate and timely information. I would recommend them.
That's fantastic to hear, thank you Alex.
5/5
Great lettings service from Keatons by…
Great lettings service from Keatons by Mark and Michael, highly recommended
Thank you David, that's great to hear.
5/5
Amazing Support
I had the help of the wonderful Natalie Craddock when moving house. She helped me arrange a swift move-in and supported me every step of the way. Thank you so much, Natalie.
Thank you Emily, that's fantastic to hear.
5/5
A great service from Marc and Ryan
They are efficient, prompt with their replies and very friendly.We found our new home really quickly.A great service from both Marc and Ryan.
Thank you for your kind review Debbie.
5/5
Rental in Dalston
Very smooth process of putting the offer down for a rental property and great communication from Elza all the way through!
Thank you for your review Patrick.
5/5
Great friendly and efficient service…
Great friendly and efficient service from all of the team at Keatons’s selling my property
That's great to hear Moe, thank you for your review.
5/5
I am so happy with the company and more specifically with Lauren, who helped me find a great flat in the area I wanted. She is easy to communicate with, working fast and truly amazing in what she does. I definitely recommend Keatons!
That's fantastic to hear, thank you for your review Kamelia.
5/5
Keatons have been great!
Keatons have been great with excellent advice about the rental market and strategy for getting our property let quickly. Natalie has helped sort out all the admin and it’s all been really straight forward. Happy with our choice!
Thank you Alex, that's great to hear.
5/5
Sean has been a great help
Sean helped me get an offer accepted on a flat and has been really helpful and good at responding quickly.
Thank you Lucy, that's great to hear.
5/5
Keatons well recommend
Well recommend experience great liaison keeping you informed with viewings and potential buyers and when a sale is going through. A great team of kind caring and patience agents.Thank you Keatons and a great team of agents.
Thank you for your kind review John.
5/5
Efficient, timely & professional service
I have received nothing but professional, efficient and friendly service from Daisy Johnson at Keatons. Very happy with Keatons managing my property.
Thank you David, that's great to hear.
5/5
Rented a lovely one bed apartment with…
Rented a lovely one bed apartment with Keatons in Aug 2022. My agent, Lauren Wood, was super professional, responsive and efficient. With her help, I managed to get the tenancy agreement within 4 days. This made my house-hunting experience much more pleasant and stress-free
That's great to hear, thank you for your review Leow.
5/5
Justine
Justine, who was appointed to me was very supportive and quick to respond, and process the application so smoothly. I’d love to ask her again when I look for a different property in the future!
That's great to hear Miyu.
5/5
Keatons
It was an absolute pleasure to work with Natalie Craddock from Keatons! She was always very friendly and quick to respond
That's great to hear, thank you Nina.
5/5
We sold our property through Keatons, and had excellent service from Jack and his team. I was very pleased with the process right the way through the transaction, particularly the professionalism during the communication and the speed of response to any questions or issues which arose.
5/5
I have recently had a few viewings with…
I have recently had a few viewings with Lauren from Deptford, she is very knowledgeable about the area and has been a great help with offering advise in this tough market. I would recommend her to anyone looking to move into the area.
That's great to hear, thank you for your review George.
5/5
Moved in with my girlfriend and Natalie…
Moved in with my girlfriend and Natalie Craddock handled the whole thing really well, super responsive and easy to work with. Almost a great enough experience for me to consider my stance on estate agents, well done!
That's great to hear, thank you Adam.
5/5
Sean Studd
The agent we dealt with, Sean Studd, was friendly and responsive to all our queries.
Thank you Siobhan, that's great to hear.
5/5
Rental agent - Justine
I have been dealing with Justine for more than 10 years. She is brilliant. Efficient. Pro-active. Polite. And knowledgeable. All in all, it is a pleasure dealing with her.
That's fantastic to hear, thank you Richard.
5/5
Letting process has been really…
Letting process has been really straightforward and all went smoothlyCharlotte and Elza have both been helpful sending the info we needed to move in
That's great to hear, thank you Mimi.
5/5
Thank you very much to Siane D’Cruz for…
Thank you very much to Siane D’Cruz for a great experience helping us find our new home! Reliable, friendly, and reactive, all we could ask for!
Thank you Rowan, that's great to hear.
5/5
Award Winning Agency!
If I could give out an award for the best Agents - it would be Marrisa and Matthew from Keatons!! And I've dealt with many agencies in the past two months of home hunting. You've made it a breeze! Thank you so much!!
Thank you Katerina, that's great to hear.
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Tell us what you need and we'll put you in touch. Keatons Stratford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newham.