Trusted Agent profile · Newham

Keatons Stratford reviews in Newham

4.8

★★★★★ Excellent

1,747 reviews across 3 platforms

152 - 154 The Grove, Stratford, London, E15 1NS, Newham, E15 1NS

Part of Keatons, see every office.

Keatons's office in Newham, at 152 - 154 The Grove, is rated 4.8 out of 5 across 1,747 reviews on three platforms, including 367 Google reviews rated 4.7.

Google logo

4.7 / 5

367

Reviews on Google

This office

Facebook logo

3.2 / 5

16

Reviews on Facebook

Business-wide

Trustpilot logo

1,364

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

5/5

Trustpilot

I recently had the pleasure of working…

I recently had the pleasure of working Luke from Keatons and I cannot speak highly of the service I received.

Ry · 4 April 2024

Agent replied · 25 October 2024

Thank you Ry, that's great to hear.

5/5

Trustpilot

Committed agency with professionalism

Committed agency with professionalism. Than you Keatons .And yes Dear Justine Reynolds, you are so caring and professional person. Best wishes for you.

Azmir · 2 February 2024

Agent replied · 25 October 2024

Thank you for your kind review Azmir.

5/5

Trustpilot

I had a great experience with Keatons

I had a great experience with Keatons. Oscar and Elza have been really helpful along the whole process and my partner and I love our new home.

An · 31 October 2023

Agent replied · 25 October 2024

Thank you for your kind review.

5/5

Trustpilot

All round great service from Sean

Great support and service from Sean throughout the process, starting from the viewing and until we moved into the new flat. Can recommend Keatons to anyone looking to rent!

Nicolas · 10 September 2023

Agent replied · 25 October 2024

That's fantastic to hear, thank you Nicolas.

5/5

Trustpilot

Keaton's have been very helpful…

Keaton's have been very helpful throughout our tenancy. Jay Smith, who manages our account, has been responsive and efficient when dealing with issues, particularly when white goods and furniture has needed to be replaced.

Katharine · 21 April 2023

Agent replied · 25 October 2024

That's great to hear, thank you Katharine.

5/5

Trustpilot

Keatons has provided a quality service…

Keatons has provided a quality service and my process is done by Luke Bull who provided excellent service throughout the process. I highly recommend him for anyone looking for a reliable and efficient agent.

Indu · 20 April 2023

Agent replied · 25 October 2024

Thank you for your kind review Indu.

5/5

Trustpilot

Natalie Craddock in particular has been…

Natalie Craddock in particular has been extremely attentive and professional, a real pleasure to work with. Thank you

Christian · 7 May 2024

Agent replied · 25 October 2024

That's great to hear, thank you Christian.

5/5

Trustpilot

10/10 experience

Very responsive and helpful communication. Never a hiccup. Keatons is a guarantee and Natalie in particular is great to work with.

Martina · 9 March 2024

Agent replied · 25 October 2024

That's fantastic to hear, thank you Martina.

5/5

Trustpilot

This is the second house that I rent…

This is the second house that I rent with their help. They are always nice, useful and willing to help you.

Mario · 8 March 2024

Agent replied · 25 October 2024

Thank you Mario, that's great to hear.

5/5

Trustpilot

Amazing service

I have dealt with rental property and they are amazing. Justine Reynolds from the Stratford office provided excellent services. Recommend her for tenancy services.

Md · 3 January 2024

Agent replied · 25 October 2024

Thank you for your kind review.

5/5

Trustpilot

Luke from the Bow office has been…

Luke from the Bow office has been extremely helpful finding us a property and taking us through the steps. Thanks!

Daniel · 27 March 2024

Agent replied · 25 October 2024

Thank you for your kind review Daniel.

5/5

Google

My experience has been great with Keatons. Everything has ran smoothly and Charlotte has made sure to respond to any queries promptly and been super sweet throughout!

Evelin · 24 October 2023

Agent replied · 23 October 2024

That's fantastic to hear, thank you for your review Evelin.

5/5

Trustpilot

We have been very impressed with how…

We have been very impressed with how Elliot has handled our sale. Thank you for all your help.

Rebecca · 1 May 2024

Agent replied · 25 October 2024

Thank you Rebecca, that's fantastic to hear.

5/5

Trustpilot

Thankyou Keatons

Justine from Keatons helped us find an apartment very quickly and made the process very smooth without the hassle of liaising with different people on our own.

Ashhub · 17 October 2023

Agent replied · 25 October 2024

That's great to hear, thank you Ashhub.

5/5

Google

thankyou for gosai and justine that you help us is meant alot🙏🏻😍 …

Wagish · 25 July 2024

Agent replied · 23 October 2024

Thank you for your kind review Wagish.

5/5

Trustpilot

Keatons worked incredibly hard to sell…

Keatons worked incredibly hard to sell our property in a tough market. We’re very grateful to them.

Clare · 8 May 2024

Agent replied · 25 October 2024

Thank you Clare, that's great to hear.

5/5

Trustpilot

Luke at Keatons was really helpful and…

Luke at Keatons was really helpful and friendly, he helped us work with the landlord to make the letting happen even though we had challenges with affordability.

J · 3 October 2023

Agent replied · 25 October 2024

That's great to hear, thank you for your review.

1/5

Google

Unbelievable that they do not want to put my property on the market. They guy I spoke to comes across as rude and is seriously unprofessional. I'm actually shocked by what I thought was a good estate agents.

Karl · 24 October 2022

Agent replied · 23 October 2024

Hi Karl, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience. This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to headoffice@keatons.com as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation. We hope to hear from you soon. Kind regards, Keatons

5/5

Trustpilot

Natalie Craddock at Keatons was…

Natalie Craddock at Keatons was professional, accessible, and friendly. Excellent service.

Ron · 20 August 2024

Agent replied · 25 October 2024

Thank you for your kind review Ron.

5/5

Trustpilot

Keatons were super professional

Keatons were super professional , efficient and lovely to deal with throughout my house sale.They made the whole experience so much easier to get through!

Customer · 15 November 2023

Agent replied · 25 October 2024

Thank you, that's great to hear.

5/5

Trustpilot

Thank you 🙏 was a pleasure

Daniela · 3 November 2024

Agent replied · 25 October 2024

Thank you Daniela.

5/5

Trustpilot

5 Star Service

Emmanuel and Natalie have been fantastic throughout the process and I cannot recommend Keatons enough. From the viewing of the property right through to the move in, the support and service has been wonderful every step of the way!

Benjamin · 1 September 2022

Agent replied · 25 October 2024

That's great to hear, thank you Benjamin.

5/5

Trustpilot

Keatons - Bow

Extremely smooth process with pretty clear communications from Oscar and Danielle throughout. Wouldn’t hesitate to recommend them to anyone !

Calum · 1 March 2024

Agent replied · 25 October 2024

That's great to hear, thank you Calum.

5/5

Google

Really pleased with the attention and service provided by Alex Adeyoye, especially during the very useful and practical live video tour (great for current uncertain times). Will certainly go back to them when we next need to look for a place to live.PositiveResponsiveness, Quality, Professionalism

Deborah · 24 October 2021

Agent replied · 23 October 2024

That's fantastic to hear, thank you Deborah.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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