Trusted Agent profile · Newham

Keatons Stratford reviews in Newham

4.8

★★★★★ Excellent

1,751 reviews across 3 platforms

152 - 154 The Grove, Stratford, London, E15 1NS, Newham, E15 1NS

Part of Keatons, see every office.

Keatons's office in Newham, at 152 - 154 The Grove, is rated 4.8 out of 5 across 1,751 reviews on three platforms, including 367 Google reviews rated 4.7.

Google logo

4.7 / 5

367

Reviews on Google

This office

Facebook logo

3.2 / 5

16

Reviews on Facebook

Business-wide

Trustpilot logo

1,368

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

4/5

Trustpilot

Great experience thanks to Natalie Craddock

I had a great experience with the tenancy co-ordinator, Natalie Craddock. She was absolutely amazing from day 1 right until the end of my tenancy. She was helpful, responsive, polite and made the effort to get things sorted. I would 100% recommend her and would give her 5 stars. The reason I have given 4 is because I feel the other department I worked with were not as efficient and helpful as Natalie.

Eve · 23 February 2023

Agent replied · 25 October 2024

Thank you for your review Eve.

5/5

Trustpilot

Thank you Steven

I would like to thank Steven for his good work in making our tenancy exit seamless. Appreciate all the assistance & good luck for your future!

Mangesh · 19 January 2023

Agent replied · 25 October 2024

Thank you for your kind review Mangesh.

5/5

Trustpilot

I have dealt with Natalie Craddock and…

I have dealt with Natalie Craddock and the team at Keatons for some time now and have always found her very helpful, efficient, and professional.

Paul · 20 February 2023

Agent replied · 25 October 2024

That's great to hear, thank you for your review Paul.

5/5

Trustpilot

I had a great pleasure working with the…

I had a great pleasure working with the Keatons team. Everything was quickly organised and well explained. Special thank you for Billy and Elza for their assistance.

Katerina · 12 December 2022

Agent replied · 25 October 2024

That's fantastic to hear, thank you Katerina.

5/5

Google

Over the years I have heard many bad things about estate agents...............I will hear non of this everyone at Keatons have been great Jack Grundy was always helpful and kept us fully informed of everything that was going on. He then passed us on to Martina (isaccs) Radomska who was a little gem. She was lovely helpful and I am sure done more for us than was her job to do. Our solicitors were not always quick or informative but Martina always was we congratulate her on a good job. Ou house sale is now due to complete and there only thing I am sad about is no more Martina..... Congratulations on a good job and 2 great employees Yours Maureen and Charles McCarthy

Callum · 26 October 2014

5/5

Google

Absolutely 5 ⭐️ to Natalie!! We had such a great experience with Natalie Craddock from Keatons for our tenancy renewal. She was super kind, quick to respond, and really helpful throughout the process, made everything so easy and stress-free. Couldn’t have asked for better support!

Chrysanthi · 7 November 2025

5/5

Trustpilot

Estate Agents who are "On the Ball"!

I found the whole team at Keatons to be a very 'on the ball' Company and have been very pleased with the service I have received so far. I find Justine to be a very efficient, hard working and professional lady who found me a tenant in the space of less than a week!... Well done Justine, and thank you for your services!

Maria · 22 November 2023

Agent replied · 25 October 2024

Thank you for your kind review Maria.

5/5

Trustpilot

Elza Kapitanska was very courteous and…

Elza Kapitanska was very courteous and efficient in providing me the tenancy renewals, and as always really helpful with any questions I had. Would highly recommend!

Davida · 9 January 2023

Agent replied · 25 October 2024

Thank you Davida that's great to hear.

5/5

Trustpilot

Big thank you to Max and Daniel who…

Big thank you to Max and Daniel who were really helpful and friendly. They both helped get my property on the market and sold for a great price!

Yasmin · 25 October 2022

Agent replied · 25 October 2024

Thank you Yasmin, that's great to hear.

5/5

Trustpilot

Oscar Pace was very professional in…

Oscar Pace was very professional in showing me the flat and taking me through all the details of the property and potential tenancy.

Edoardo · 12 April 2023

Agent replied · 25 October 2024

Thank you for your kind review Edoardo.

5/5

Trustpilot

Quick and easy

Quick and easy. Justine was extremely helpful throughout the process. I would 100% recommend Keatons to anyone

Andrew · 28 September 2023

Agent replied · 25 October 2024

Thank you for your review Andrew.

5/5

Trustpilot

Jay S helped us get again

Jay S. helped us get again when we had a problem in our place. Everything was sorted sorry quickly

Customer · 3 August 2023

Agent replied · 25 October 2024

Thank you, that's great to hear.

5/5

Trustpilot

Oscar and his team are helpful

Oscar and his team are working hard to help us finding the right place to rent. Thanks, Keatons. Good work!

Xiaowen · 5 July 2023

Agent replied · 25 October 2024

Thank you for your kind review Xiaowen.

5/5

Trustpilot

Natalie Craddock and the Keatons Team

Natalie Craddock and indeed the whole Keatons' Team in relation to getting the flat to a standard for marketing and finding suitable tenants haave been truly professional and efficient in their approach. They kept me informed and advised me throughout with the legal and legislative requirements. Thank you to each and all the Team.

Valentine · 20 May 2024

Agent replied · 25 October 2024

That's fantastic to hear, thank you Valentine.

5/5

Trustpilot

Charlotte was very friendly and really…

Charlotte was very friendly and really helpful.

Majid · 30 April 2024

Agent replied · 25 October 2024

Thank you for your kind review Majid.

5/5

Trustpilot

Oscar was really helpful

I had a good experience with Keatons. Oscar was really helpful throughout the process, and I appreciated his communication.

Fizaa · 28 July 2023

Agent replied · 25 October 2024

Thank you Fizaa, that's great to hear.

5/5

Trustpilot

Stress free

Oscar made our experience stress free. Easy to contact, quick responses and answered any questions we had with ease. Thanks

Jordan · 30 June 2023

Agent replied · 25 October 2024

That's great to hear Jordan.

5/5

Trustpilot

Professional, efficient and genuine

Keatons have been wonderful to work with- very professional and efficient. Michael Logan form the Kentish Town office, in particular, has made a stressful time far more relaxing than any other agents we have dealt with. He has made efforts to keep us consistently updated throughout and is generally just a pleasure to liase with. Highly Reccomend!

Olivia · 19 March 2024

Agent replied · 25 October 2024

That's fantastic to hear, thank you for your review Olivia.

5/5

Trustpilot

Many thanks to Oscar for his time and…

Many thanks to Oscar for his time and help.

Bulbul · 18 March 2024

Agent replied · 25 October 2024

Thank you for your review.

5/5

Trustpilot

Excellent support from Natalie Craddock

Natalie has been extremely efficient throughout the preparation for the introduction of our new tenants. Information has been communicated succinctly, in a timely manner and without being overbearing.

Victoria · 28 September 2022

Agent replied · 25 October 2024

That's fantastic to hear, thank you Victoria.

5/5

Trustpilot

Throughout the process Natalie…

Throughout the process Natalie Craddock​ and Siane D’Cruz were very kind, helpful and responsive. They definitely made everything easier for us. It was great having them as agents

Santiago · 28 September 2022

Agent replied · 25 October 2024

Thank you Santiago, that's great to hear.

5/5

Trustpilot

Amazing work

Luke was super efficient, friendly and informative throughout our journey with Keatons, couldn’t recommend enough. Can’t wait to settle into our new home!

Isobel · 24 March 2023

Agent replied · 25 October 2024

Thank you for your kind review Isobel.

5/5

Trustpilot

Good experience

I invited Joe Harvey, director and manager of the Bow Branch to give me a valuation of my house last week because of Keatons’ Trustpilot rating. I was impressed by his appreciation of the historic estate on which I live and by his desire to be of service. I could certainly understand just from this visit why Keatons are rated so highly by their customers.

RSLJ · 12 September 2023

Agent replied · 25 October 2024

Thank you for your review, that's fantastic to hear.

5/5

Trustpilot

Always helpful and respectful

Always helpful and respectful, Mr Alessandro was actually very good person to deal with

Wessam · 21 November 2023

Agent replied · 25 October 2024

That's great to hear, thank you Wessam.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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