Trusted Agent profile · Newham
★★★★★
1,751 reviews across 3 platforms
152 - 154 The Grove, Stratford, London, E15 1NS, Newham, E15 1NS
Part of Keatons, see every office.
Keatons's office in Newham, at 152 - 154 The Grove, is rated 4.8 out of 5 across 1,751 reviews on three platforms, including 367 Google reviews rated 4.7.
367
Reviews on Google
This office
16
Reviews on Facebook
Business-wide
1,368
Reviews on Trustpilot
Business-wide
Every review we hold for the Newham office, from every platform, shown as written. First names only.
5/5
TrustpilotNatalie, Steven, Shani and the team
Natalie, Steven, Shani and the team have looked after my family's properties for a number of years now, with the utmost professionality. Whilst remaining fair to tenants too. Would recommend.
Thank you for your review Cenan, that's fantastic to hear.
5/5
TrustpilotBilly Haspineall is an amazing agent
Billy Haspineall is an amazing agent! He was extremely friendly and welcoming, Highly recommend and will definitely use his services in the future. Thanks Billy!
Thank you for your kind review Anita.
5/5
TrustpilotGreat service
The whole process was very easy. Justine Reynolds helped me arrange a viewing , she was very friendly and willing to give clarity to all my questions.I found the verification process with their partner good lord a bit time consuming however this is understandable and it was again quite straight forward. I appreciate Justine's prompt responses and friendly attitude.
Thank you for your kind review Krishna.
5/5
TrustpilotJustine was really good
Justine was really good consultant. friendly, helpful, on point and fast highly recommend
That's great to hear, thank you Seshasai.
5/5
TrustpilotThank you Natalie Craddock
Thank you Natalie Craddock, you have set an example of very good service. You have updated me on every stage of progress of my tenancy.
Thank you for your kind review Mukundray.
5/5
TrustpilotHighly recommend
Highly recommend. Excellent service. Personal thanks to Danielle Smith who made everything seem effortless, nothing was ever too much trouble. Very helpful & friendly, professional nature.
Thank you Shane, that's great to hear.
5/5
TrustpilotOverall very good experience!
Billy was great to work with - he guided us through the process very clearly and kept us fully up to date. Really appreciated all his help!
Thank you for your kind review Izzie.
5/5
TrustpilotElliot has been super helpful
Elliot has been super helpful and reliable throughout our transaction. Thank you for all your assistance.
Thank you Frank, that's great to hear!
5/5
TrustpilotKeatons was great with letting my…
Keatons was great with letting my property. Oscar Pace is professional, experienced and very responsive. Highly recommanded.
That's fantastic to hear, thank you Jade.
5/5
GoogleWe've been with Keatons Stratfford office for several years and are very happy with the services. We have had very positive experiences with several of their staff, including Shani the sales manager, Elza the tenancy co-ordinator and a few others. The standards have always been high. Highly recommend.
That's fantastic to hear, thank you Kim.
5/5
GoogleFirst time renters and we found Shani, Alex and the team made the process of finding and installing a tenant in our property relatively quick and painless bearing in mind the extraordinary difficulties during Covid.PositiveResponsiveness, Quality, Professionalism, Value
That's great to hear, thank you Douglas.
4/5
TrustpilotA good example of positive…
A good example of positive communication and support for both client landlord and tenants. Tenants reported mould on bedroom ceiling Keatons liaison officer sent tenant handbook and recommendation for products to remove mould. Kept me informed, as landlord, and then reported back in a timely fashion that tenant had followed recommendations and were very happy that problem was resolved
Thank you for your review Kate, that's great to hear.
5/5
TrustpilotThanks so much to Natalie and Oscar for…
Thanks so much to Natalie and Oscar for making my move so smooth, great team!
That's great to hear, thank you Lucinda.
5/5
GoogleWe rented our property through Keatons Stratford and Shani Pinnock was absolutely amazing! Very knowledgable, responsive and guided us through the right steps as first time renters. Highly recommend.
That's fantastic to hear, thank you for your review Matej.
5/5
TrustpilotReally helpful team answered all my…
Really helpful team answered all my questions and provided me with the landlords details. Elza was great.
That's great to hear, thank you Steven.
5/5
TrustpilotProfessional and Cooperative Staff
Justine in Keatons is very helpful and cooperative. I got myself into a situation where I had to back off the agreement because I couldn't afford the rent. But Justine explained my situation to Landlord and help me secure the same rental property for lesser rent. She was very neutral in the entire process and acted in the best interests of both me and Landord.
Thank you Danial, that's fantastic to hear.
5/5
TrustpilotLuke was amazing and super helpful…
Luke was amazing and super helpful throughout the whole process.Thanks to him I finally found my dream home.
That's fantastic to hear, thank you Naemi.
5/5
TrustpilotAwesome work by Billy!
We had just moved to the country and were not sure how to rent an apartment. We met Billy through Rightmove website for viewings and he was very helpful. He guided us on each step, provided us with all relevant information about the properties, helped us in arranging documents and finally procuring the apartment for us. He is an amazing person, very cordial and responsive.
Thank you Abhishek, that's great to hear.
5/5
TrustpilotExcellent estate agency
I’ve been a tenant during four years. Keatons has always been a really good and responsive agency during this time. They have a good and easy reporting system in place, and usually provide a prompt resolution to any issue with the property. Finally, Natalie C. did manage our check out, helping with some recommendations to avoid potential deductions from our deposit and providing a fair and quick check out.Good luck with future lettings!
That's fantastic to hear, thank you for your review Jose.
5/5
TrustpilotClear and transparent service
Oscar and Elza have been really clear and hepful with the process of putting in an offer, getting it accepted and everything needed from us to complete the contract. They have been transparent with the work needed in the flat and are actively working with the landlord to rectify everything and seem to be working with our interests in mind. Very happy with the service we have received.
Thank you Nicola, that's fantastic to hear.
5/5
GoogleGosia showed around the apartment I was interested in viewing and it was a pleasant experience. The viewing was on time and very will done. Thanks a lot Gosia.!!
5/5
TrustpilotNatalie is great!
Natalie was very helpful. She was responsive, understanding and patient with us.
Thank you Briar, that's great to hear.
5/5
GoogleThanks to Natalie Craddock for her help.
5/5
GoogleLaura was incredibly helpful, quick to respond and easy to work with. Recommend highly
Thank you James.
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