5/5
Very good service
Very good service over all- quick with replying and always happy to help. Particular thanks to Natalie for being great to deal with
Agent replied · 25 October 2024
Glad Natalie could help you Sorcha.

Trusted Agent profile · Newham
★★★★★
1,751 reviews across 3 platforms
152 - 154 The Grove, Stratford, London, E15 1NS, Newham, E15 1NS
Part of Keatons, see every office.
Keatons's office in Newham, at 152 - 154 The Grove, is rated 4.8 out of 5 across 1,751 reviews on three platforms, including 367 Google reviews rated 4.7.
367
Reviews on Google
This office
16
Reviews on Facebook
Business-wide
1,368
Reviews on Trustpilot
Business-wide
Every review we hold for the Newham office, from every platform, shown as written. First names only.
5/5
Very good service
Very good service over all- quick with replying and always happy to help. Particular thanks to Natalie for being great to deal with
Glad Natalie could help you Sorcha.
5/5
Amazing service from Lak Singh.
Keatons have been brilliant in helping me with finding a property and going through the process. In particular, Lak Singh who has been fantastic. Truly a great help to me, and I am sure he will continue to be a great help to others.
That's great to hear, thank you for your review.
5/5
Excellent service!
My experiences with Keaton's has been nothing other than positive! I felt that the agents were available to answer all of my enquiries, particularly Max Ben-Yosef who I felt made special effort to accommodate my requirements. I would highly recommend their services to anybody.
We're thrilled to hear this. Thank you Jasmine!
5/5
Ollie in Bow lettings is an absolute…
Ollie in Bow lettings is an invaluable asset to the company. Should be a partner, if he isn’t already. Exemplary diplomacy and intuitive negotiation skills between landlord and tenant, backed by insightful market knowledge. A real credit to Keatons and a genuine privilege to deal with. Do all you can to keep that level of talent. I know I would.
That's great to hear, thank you Ben.
5/5
Oscar was very helpful and always…
Oscar was very helpful and always responded to all our questions quickly and thoroughly. Thank you Oscar for all your help.
That's great to hear, thank you Claudia.
5/5
Great experience renting a property…
Great experience renting a property with Keatons. Billy was supremely helpful and friendly throughout the whole experience. Would highly recommend.
Thank you for your review Josh.
5/5
Elza has been phenomenal
Elza has been phenomenal, prompt, helpful and friendly. Can’t recommend enough.
That's great to hear, thank you Heather.
5/5
Stress-Free Renting
The renting process was smooth from the beginning. Danielle Smith is always keen to help, with clear and quick responses. Keaton’s service is exemplary. Highly recommended.
That's great to hear, thank you for your review Marcos.
5/5
Keatons are the real life action heroes…
Keatons are the real life action heroes of estate agents! I’ve been using them for 15 years . They’ve always been professional pragmatic and given me smart options that have paid off in the future! Mark, Michael and Natalie! Legends of Kentish Town!!!
Thank you Rupert, that's fantastic to hear.
5/5
OJ Aksu and Patricia Haywood were…
OJ Aksu and Patricia Haywood were extremely responsive at all times, despite a challenging process, they were always helpful
Thank you for your kind review.
5/5
Michael Logan was brilliant
Michael Logan was brilliant. Great service, polite, quick to respond and honest throughout.
That's fantastic to hear, thank you Jerome.
5/5
Exceptional service from Nith
I have had the pleasure of being looked after my Nith as my property manager. He's always quick to respond and act on whatever problems I come to him with, and keeps me updated frequently. I feel like I can come to Nith for whatever issues, even the minor ones.
5/5
Really good customer service and efficient onboarding
I was under some time pressure to find a suitable property to rent. I was assisted by Oscar Pace who was super efficient, honest and personable throughout the home search and onboarding process, which meant I ended up with a lovely property within the timeline I was expecting to! Really happy with my experience with Keatons
Thank you for your review Saleni, that's great to hear.
5/5
Smooth service when renting out my flat…
Smooth service when renting out my flat and Natalie was very helpful.
Thank you James, that's great to hear.
5/5
Helped us secure an offer
Marta and Hugo have been great in helping us find a new place to rent - they answered all our questions at the viewing, and then were on hand to support us through the offer & referencing process. Looking forward to having Keaton's as our new estate agent.
Thank you Lydia, that's great to hear.
5/5
Arshi Mohid has been superb and incredibly helpful
Have a great experience as a tenant through Keatons at the moment, and an important factor playing into that has been to recieve excellent help through communicating with Arshi. Whenever something has occurred she´s been very tentative in listening to the issue, as well as being hands on to help resolve it quickly. Can´t reccomend her service enough - wish her all the best for the future!
That's fantastic to hear, thank you Nora.
5/5
very good property management both Paul…
very good property management both Paul and Natalie. Professional and organised .
5/5
Excellent work
Luke Bull helped my partner and I a lot of to find our new flat. We received a notice from our landlord, and 3 days after, Luke helped us to find another flat, next to our current one, ideally located. Also, Luke gave information to describe ourselves in the motivation letter. It's really a pleasure to collaborate with Luke.Tommy
That's fantastic to hear, thank you Tommy.
5/5
Luke was exceptional!
Luke was exceptional!He made sure that we are updated with the process of getting the flat.Polite and professional!
That's great to hear, thank you for your review.
5/5
Impressive service by Keatons Oliver Cruikshank
In August my tenants informed me of their intentions to move out after 9 years and climb on the property ladder themselves. My contact at Keatons, Oliver Cruikshank, did an excellent job in moving swiftly and assessing the situation spot on. Because of his great advise, my property is rented out seamlessly. Already two weeks after my first conversation with Oliver I had peace of mind that my house is rented out already and looked after perfectly. I am already impressed and am looking forward to continue working with Oliver and the rest of the team. Thanks!
That's fantastic to hear, thank you for your review Stefanie.
5/5
Polite, patient and very professional.
Oscar took the time to properly show me the property and answer my many questions. He gave me a very good idea of the possibilities and was understanding of my need and my limits. He did regular follow-ups and was always polite during the whole process. I wish all agents were like that! :)
Thank you for your kind review Samuel.
5/5
Exceptional Service
We had an exceptional experience working with Charlotte and Danielle in our search for a property for rent. They guided us through every step and ensured that we were well-informed. We could not be happier with the service provided by them.
That's fantastic to hear, thank you Tee.
5/5
Smooth Process So Far
From my first dealings with Keatons, I have been very impressed so far. Justine Reynolds, in particular, has been very helpful in securing a property for me and my partner. She has kept us both informed at all stages in the process and has went above and beyond when needed. I would recommend her and Keatons to anyone looking to move in the near future.
Thank you Rachel, that's fantastic to hear.
4/5
New tenancy with the help of Justine!
We've recently found our new flat through Justine at Keatons! She's been very helpful in answering all our questions and always being available and honest with us, which has been greatly appreciated! The process and website, reference checks have all been easy to manage and well communicated. Hoping to have a smooth tenancy experience and build a good relationship with Keatons and Justine!
Thank you for your kind review Shruti.
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