5/5
Michael Logan was an excellent lettings…
Michael Logan was an excellent lettings consultant, helping us during all the process.
Agent replied · 25 October 2024
Thank you Enrique, that's great to hear.

Trusted Agent profile · Newham
★★★★★
1,749 reviews across 3 platforms
152 - 154 The Grove, Stratford, London, E15 1NS, Newham, E15 1NS
Part of Keatons, see every office.
Keatons's office in Newham, at 152 - 154 The Grove, is rated 4.8 out of 5 across 1,749 reviews on three platforms, including 367 Google reviews rated 4.7.
367
Reviews on Google
This office
16
Reviews on Facebook
Business-wide
1,366
Reviews on Trustpilot
Business-wide
Every review we hold for the Newham office, from every platform, shown as written. First names only.
5/5
Michael Logan was an excellent lettings…
Michael Logan was an excellent lettings consultant, helping us during all the process.
Thank you Enrique, that's great to hear.
5/5
Great experience
Ryan and Alex were so helpful during the process. They were really approachable and caring and answered all my questions patiently.
Thank you for your kind review, that's great to hear.
5/5
Good property management
Having moved recently in a flat found with Keatons, I would like to acknowledge Jay Smith’s prompt help in resolving any issues I’ve encountered with the flat, which usually happens at the beginning of all tenancy. Jay takes the issues seriously and tries to be as accommodating as possible when managing the property. I do recommend!
Thank you Marine, that's great to hear.
4/5
Lauren from Deptford was very helpful…
Lauren from Deptford was very helpful in our renting process and made everything as clear as possible. I would recommend this company.
Thank you for your kind review Sid.
5/5
OJ Aksu was very professional
OJ Aksu was very professional, reassuring and knowledgable. He gave me good advice and referred me to a mortgage broker.
Thank you for your review, that's great to hear.
5/5
Luke was able to help us secure a…
Luke was able to help us secure a property in short notice and kept on top of communicating with the landlord.
Thank you for your kind review Basim.
5/5
Elliot has been brilliant!
We have finally managed to buy our first home and couldn’t be happier. Thank you Elliot for all your hard work.
Glad to hear Elliot was able to assist you in purchasing your first home.
5/5
Great experience
Luke was very helpful during the process. The team was really approachable and caring and answered all my questions patiently.
Thank you Maruti, that's great to hear.
5/5
Billy has been extremely helpful to…
Billy has been extremely helpful to help us find our first home. Thank you!
Thank you Richard, that's great to hear.
5/5
Keatons has been excellent at managing our rental flat. We have had excellent service since 2015 at finding tenants, repairs and minor renovations, and dealing with checkout and security deposit issues. Natalie Craddock and Gurpreet Bhakar have been especially great. Thanks Keatons!
Thank you Gigi, that's great to hear.
5/5
Natalie Craddock
Natalie at Keatons was excellent to deal with when I was looking to find new tenants for my property. She replied to emails very quickly and ensured all of my requirements were met, as well as being very professional and easy to work with.
That's great to hear, thank you for your review.
5/5
Great communication
Moved into a property in Deptford this week and Lauren has been very communicative and helpful the whole way. Thank you!
Thank you for your kind review Erin.
5/5
Efficient
Lauren at Keatons was nice and professional throughout the process, the viewing was arranged quickly and efficiently. Property is lovely
That's fantastic to hear, thank you for your review Balint.
5/5
Thanks Oscar!
Oscar from Keatons Bow branch helped us in our search for a flat to rent and he was honestly the most helpful agent ever. He understood what we're looking for straight away and the flats he suggested were spot on. He was also very responsive and super kind. We had such a lovely experience working with him.
That's great to hear, thank you Hande.
5/5
Big shout out to Nith for being always available and prompt on queries. A very good company overall
That's fantastic to hear, thank you Pietro.
5/5
Confirmed our dream rental with the help from mark
We have recently confirmed a lovely rental with Keatons. Mark at the Kentish Town branch made the whole process so easy and stress free - would definitely recommend and continue to rent through Keatons after the service we have experienced.
That's fantastic to hear, thank you Saffron.
5/5
Great customer support from all departments
I've contacted Keatons for renting a property, Alessandro called me, got all my profile details and matched me with the correct one. Easy to schedule viewing, easy to apply. He was very active and present in every step. I just signed my agreement and I it was a great experience overall.
Thank you for your kind review Maristela.
5/5
Unlike many others…
I’ve used Keatons’ various services for a number of years. I have always found the staff to be friendly, efficient and knowledgeable - and they have never put profit over personal service like so many of their rivals. I would single out Mark and Michael from the rental department and OJ from sales. Old school - and very highly recommended.
Thank you Joshua, that's great to hear.
5/5
Had a viewing last week with Ryan from Keatons, was very helpful and knew a lot about the local area and advised us on the best route from the home to work. He waited for us as we were stuck on a train from work and he was very kind and patient and still allowed us enough time to leisurely walk around the home. He has kept us informed during our offer process and we hope we will be successful.PositiveProfessionalism
Thank you for your review Masie, that's great to hear.
5/5
Oscar Pace @ Keatons
Oscar was extremely helpful and considerate in organising the contract completion. He came highly recommended and did not disappoint.
5/5
Luke has been excellent keeping me…
Luke has been excellent keeping me informed about my lettings.Would highly recommend
Thank you Nilesh, that's great to hear.
5/5
Gurpreet is very competent
Gurpreet is very competent, he got back to very quickly and explained everything very well
Thank you Pam, that's great to hear.
5/5
Thanks Natalie
Natalie and the team have done a great job keeping us informed while changing tenants. Really thorough and professional job.
Thank you Harry, that's great to hear.
5/5
Excellent and responsive landlord…
Excellent and responsive landlord service changing tenancy once again, from Natalie Craddock and team.Thank you Keatons.
That's great to hear, thank you Gareth.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Keatons Stratford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newham.