Trusted Agent profile · Newham

Keatons Stratford reviews in Newham

4.8

★★★★★ Excellent

1,749 reviews across 3 platforms

152 - 154 The Grove, Stratford, London, E15 1NS, Newham, E15 1NS

Part of Keatons, see every office.

Keatons's office in Newham, at 152 - 154 The Grove, is rated 4.8 out of 5 across 1,749 reviews on three platforms, including 367 Google reviews rated 4.7.

Google logo

4.7 / 5

367

Reviews on Google

This office

Facebook logo

3.2 / 5

16

Reviews on Facebook

Business-wide

Trustpilot logo

1,366

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Michael Logan was an excellent lettings…

Michael Logan was an excellent lettings consultant, helping us during all the process.

Enrique · 28 July 2023

Agent replied · 25 October 2024

Thank you Enrique, that's great to hear.

5/5

Trustpilot

Great experience

Ryan and Alex were so helpful during the process. They were really approachable and caring and answered all my questions patiently.

Zeynep · 8 November 2022

Agent replied · 25 October 2024

Thank you for your kind review, that's great to hear.

5/5

Trustpilot

Good property management

Having moved recently in a flat found with Keatons, I would like to acknowledge Jay Smith’s prompt help in resolving any issues I’ve encountered with the flat, which usually happens at the beginning of all tenancy. Jay takes the issues seriously and tries to be as accommodating as possible when managing the property. I do recommend!

Marine · 23 November 2023

Agent replied · 25 October 2024

Thank you Marine, that's great to hear.

4/5

Trustpilot

Lauren from Deptford was very helpful…

Lauren from Deptford was very helpful in our renting process and made everything as clear as possible. I would recommend this company.

Sid · 16 September 2022

Agent replied · 25 October 2024

Thank you for your kind review Sid.

5/5

Trustpilot

OJ Aksu was very professional

OJ Aksu was very professional, reassuring and knowledgable. He gave me good advice and referred me to a mortgage broker.

D · 30 November 2022

Agent replied · 25 October 2024

Thank you for your review, that's great to hear.

5/5

Trustpilot

Luke was able to help us secure a…

Luke was able to help us secure a property in short notice and kept on top of communicating with the landlord.

Basim · 12 October 2022

Agent replied · 25 October 2024

Thank you for your kind review Basim.

5/5

Trustpilot

Elliot has been brilliant!

We have finally managed to buy our first home and couldn’t be happier. Thank you Elliot for all your hard work.

Joshua · 6 October 2022

Agent replied · 25 October 2024

Glad to hear Elliot was able to assist you in purchasing your first home.

5/5

Trustpilot

Great experience

Luke was very helpful during the process. The team was really approachable and caring and answered all my questions patiently.

Maruti · 13 November 2022

Agent replied · 25 October 2024

Thank you Maruti, that's great to hear.

5/5

Trustpilot

Billy has been extremely helpful to…

Billy has been extremely helpful to help us find our first home. Thank you!

Richard · 30 May 2023

Agent replied · 25 October 2024

Thank you Richard, that's great to hear.

5/5

Google

Keatons has been excellent at managing our rental flat. We have had excellent service since 2015 at finding tenants, repairs and minor renovations, and dealing with checkout and security deposit issues. Natalie Craddock and Gurpreet Bhakar have been especially great. Thanks Keatons!

Gigi · 13 August 2024

Agent replied · 11 November 2024

Thank you Gigi, that's great to hear.

5/5

Trustpilot

Natalie Craddock

Natalie at Keatons was excellent to deal with when I was looking to find new tenants for my property. She replied to emails very quickly and ensured all of my requirements were met, as well as being very professional and easy to work with.

CN · 10 July 2024

Agent replied · 25 October 2024

That's great to hear, thank you for your review.

5/5

Trustpilot

Great communication

Moved into a property in Deptford this week and Lauren has been very communicative and helpful the whole way. Thank you!

Erin · 30 September 2022

Agent replied · 25 October 2024

Thank you for your kind review Erin.

5/5

Trustpilot

Efficient

Lauren at Keatons was nice and professional throughout the process, the viewing was arranged quickly and efficiently. Property is lovely

Bálint · 31 October 2022

Agent replied · 25 October 2024

That's fantastic to hear, thank you for your review Balint.

5/5

Trustpilot

Thanks Oscar!

Oscar from Keatons Bow branch helped us in our search for a flat to rent and he was honestly the most helpful agent ever. He understood what we're looking for straight away and the flats he suggested were spot on. He was also very responsive and super kind. We had such a lovely experience working with him.

Hande · 5 October 2023

Agent replied · 25 October 2024

That's great to hear, thank you Hande.

5/5

Google

Big shout out to Nith for being always available and prompt on queries. A very good company overall

Pietro · 11 January 2023

Agent replied · 10 January 2025

That's fantastic to hear, thank you Pietro.

5/5

Trustpilot

Confirmed our dream rental with the help from mark

We have recently confirmed a lovely rental with Keatons. Mark at the Kentish Town branch made the whole process so easy and stress free - would definitely recommend and continue to rent through Keatons after the service we have experienced.

Saffron · 8 September 2024

Agent replied · 25 October 2024

That's fantastic to hear, thank you Saffron.

5/5

Trustpilot

Great customer support from all departments

I've contacted Keatons for renting a property, Alessandro called me, got all my profile details and matched me with the correct one. Easy to schedule viewing, easy to apply. He was very active and present in every step. I just signed my agreement and I it was a great experience overall.

Maristela · 16 February 2024

Agent replied · 25 October 2024

Thank you for your kind review Maristela.

5/5

Trustpilot

Unlike many others…

I’ve used Keatons’ various services for a number of years. I have always found the staff to be friendly, efficient and knowledgeable - and they have never put profit over personal service like so many of their rivals. I would single out Mark and Michael from the rental department and OJ from sales. Old school - and very highly recommended.

Joshua · 8 July 2023

Agent replied · 25 October 2024

Thank you Joshua, that's great to hear.

5/5

Google

Had a viewing last week with Ryan from Keatons, was very helpful and knew a lot about the local area and advised us on the best route from the home to work. He waited for us as we were stuck on a train from work and he was very kind and patient and still allowed us enough time to leisurely walk around the home. He has kept us informed during our offer process and we hope we will be successful.PositiveProfessionalism

Masie · 24 October 2020

Agent replied · 23 October 2024

Thank you for your review Masie, that's great to hear.

5/5

Trustpilot

Oscar Pace @ Keatons

Oscar was extremely helpful and considerate in organising the contract completion. He came highly recommended and did not disappoint.

Jason · 20 November 2024

5/5

Trustpilot

Luke has been excellent keeping me…

Luke has been excellent keeping me informed about my lettings.Would highly recommend

Nilesh · 3 July 2023

Agent replied · 25 October 2024

Thank you Nilesh, that's great to hear.

5/5

Trustpilot

Gurpreet is very competent

Gurpreet is very competent, he got back to very quickly and explained everything very well

Pam · 4 April 2023

Agent replied · 25 October 2024

Thank you Pam, that's great to hear.

5/5

Trustpilot

Thanks Natalie

Natalie and the team have done a great job keeping us informed while changing tenants. Really thorough and professional job.

Harry · 6 October 2022

Agent replied · 25 October 2024

Thank you Harry, that's great to hear.

5/5

Trustpilot

Excellent and responsive landlord…

Excellent and responsive landlord service changing tenancy once again, from Natalie Craddock and team.Thank you Keatons.

Gareth · 27 February 2023

Agent replied · 25 October 2024

That's great to hear, thank you Gareth.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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