Trusted Agent profile · Newham
★★★★★
1,751 reviews across 3 platforms
152 - 154 The Grove, Stratford, London, E15 1NS, Newham, E15 1NS
Part of Keatons, see every office.
Keatons's office in Newham, at 152 - 154 The Grove, is rated 4.8 out of 5 across 1,751 reviews on three platforms, including 367 Google reviews rated 4.7.
367
Reviews on Google
This office
16
Reviews on Facebook
Business-wide
1,368
Reviews on Trustpilot
Business-wide
Every review we hold for the Newham office, from every platform, shown as written. First names only.
5/5
TrustpilotHonest review on Keatons
I had a seamless and amazing experience renting an apartment through Keatons. The executive, Shaun Datngarm helped me across every phase of the process. He was my go-to person for any query/concern and made sure I was well informed by maintaining complete transparency. I appreciate the service provided by Keatons and wish Shaun all the very best for future endeavours.
That's fantastic to hear, thank you Mayur.
5/5
TrustpilotAlways helpful and respectful
Always helpful and respectful, Mr Alessandro was actually very good person to deal with
That's great to hear, thank you Wessam.
5/5
TrustpilotVery efficient, great service
Natalie Craddock was extremely helpful as we set up leasing our flat. Overall, Keatons handled things communicatively and clearly. They seem a very well run estate agent.
Thank you for your kind review.
5/5
TrustpilotOscar was very professional and helpful…
Oscar was very professional and helpful in our research, very recommended!
That's great to hear, thank you Margherita.
5/5
TrustpilotIt was all very simple and…
It was all very simple and straightforward, special thanks to Charlotte who helped us with our requests and made every step easier.
That's great to hear, thank you Francisco.
5/5
TrustpilotGreat service
Billy was great, super helpful and always at the other end of the phone! Amazing service
Thank you Madeline.
5/5
TrustpilotNatalie Craddock has been very helpful…
Natalie Craddock has been very helpful during the entire process.
Thank you for your kind review.
5/5
GoogleReally good experience moving with Keatons. A good range of properties offered to us and went out of their way to accommodate our viewing and requests. Lauren was particularly helpful throughout the whole process.
That's fantastic to hear, thank you for your kind review Jack.
5/5
TrustpilotOscar Pace
Oscar Pace was very helpful throughout the process in helping us rent a property.
Thank you for your kind review.
5/5
TrustpilotHighly recommend Marc from Keatons
After having a not so great experience with another estate agent whilst trying to buy my first flat, it's been refreshing working with Marc Nicklin from the Keatons Stratford office. From first showing me the flat, keeping me updated throughout the offer process, liaising with myself and the seller and promptly answering my numerous questions he has made a very stressful time a lot easier. Highly recommend!
That's fantastic to hear, thank you.
5/5
TrustpilotOscar and Natalie were so helpful
Oscar and Natalie were so helpful, friendly and professional :) really great service from start to finish.
That's great to hear Summerly.
5/5
TrustpilotGreat Experience - thanks Lauren!
Thanks so much to Keatons Deptford branch for helping us rent our new home. Really communicative and helpful at every point - special thanks to Lauren W!
That's great to hear, thank you Jamie.
5/5
TrustpilotWe recently started a tenancy with…
We recently started a tenancy with Keatons, the property is also managed by Keatons. The process from viewing to contract was nice and smooth. What surprised me was having a Property Manager (Jay Smith) be so quick and responsive to any questions we have. Makes it super easy to get anything sorted and is super friendly/easy to talk to. Thanks!
Thank you for your kind review.
5/5
TrustpilotLetting Process
I have used Keaton's over a number of years mainly because their staff are professional in the way they deal with the letting process and quite simply they do their best to obtain a good tenant. In the recent dealing both Oscar Pace & Natalie Craddock and other staff members did there very best to find the right tenant for the property.
That's great to hear, thank you for your review John.
5/5
TrustpilotSo helpful!
So helpful! Richard and the team at the Bow Keatons office helped me land my first house in record time. So happy with the service, thanks again!
That's great to hear, thank you Max.
5/5
TrustpilotNatalie has been very resourceful and…
Natalie has been very resourceful and flexible in onboarding clients into their to be homes. I am impressed with her can do attitude.
Thank you Wallace, that's great to hear.
5/5
TrustpilotPleasant tenancy onboarding experience with Keatons
I viewed two flats with Keatons, the 2nd of which I've recently moved into and am happily settling in :) The process between making an offer and signing the lease agreement was straightforward and timely.Daniel, the agent who handled my case, kept me updated with the status of my tenancy journey throughout each step, up to the collection of my keys on moving day which was very comforting given how stressful flat hunting can be.
Thank you Jonelle, that's fantastic to hear.
5/5
GoogleThumbs-up for my recent tenancy contract renewal process with Natalie. We were able to agree a reasonable rental uplift with the tenants in a matter of days, largely due to Natalie's diligence, follow-up and closure with my tenants. As a landlord I want simple and fast issue processing from my managing agent...which is exactly what Natalie delivered!
5/5
TrustpilotTenancy renewal
Thumbs-up for my recent tenancy contract renewal process with Natalie. We were able to agree a reasonable rental uplift with the tenants in a matter of days, largely due to Natalie's diligence, follow-up and closure with my tenants. As a landlord I want simple and fast issue processing from my managing agent...which is exactly what Natalie delivered!
5/5
TrustpilotSwift and Professional
My experience with Billy Haspineall was great! He was available, switched on and attenuative to getting the process complete in good time
Thank you Charlie, that's great to hear.
5/5
TrustpilotThank you Oscar!
Oscar Pace was extremely good at communicating with us and making himself available, thank you very much
That's great to hear, thank you Ali.
5/5
GoogleVery happy with the service from Keatons. Natalie Craddock sorted out my renewal really quickly.
Dear Peter, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotOscar made the process smooth from…
Oscar made the process smooth from start to finish, would highly recommend Keatons and their team for their professionalism and care.
Thank you Leah, that's great to hear.
5/5
TrustpilotRental Process - Easy & Great Customer Service
Mark from Keatons was great. He was responsive and friendly from the beginning. He always followed up and kept me updated on my rental process from start to finish. It made the whole process painless and very easy to understand. Also the site for contracting and reference checks was easy to use and provided all the proper information to help me with my tenancy.
That's fantastic to hear, thank you Kimberly.
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