Trusted Agent profile · Newham
★★★★★
1,751 reviews across 3 platforms
152 - 154 The Grove, Stratford, London, E15 1NS, Newham, E15 1NS
Part of Keatons, see every office.
Keatons's office in Newham, at 152 - 154 The Grove, is rated 4.8 out of 5 across 1,751 reviews on three platforms, including 367 Google reviews rated 4.7.
367
Reviews on Google
This office
16
Reviews on Facebook
Business-wide
1,368
Reviews on Trustpilot
Business-wide
Every review we hold for the Newham office, from every platform, shown as written. First names only.
5/5
TrustpilotI have successfully rented a property I…
I have successfully rented a property I have with Keatons. Natalie was very helpful, polite and professional in dealing with the process as swiftly and possible. Jay and Lauren also deserve a mention. They too helped speed the process and successfully found the tenant for my flat. I highly recommend Keatons!
That's fantastic to hear Georgina, thank you for your review.
5/5
GoogleNatalie was so helpful throughout our tenancy. She was very responsive, kind and proactive. Thank you for looking after us throughout our tenancy.
That's great to hear, thank you Polly.
5/5
TrustpilotGreat experience!
Highly recommend, really reliable and responsive. Massive thanks to Michael Logan in the Kentish Town office, hugely helpful throughout the entire process and helped us secure a great flat!
Thank you for your kind review Joe.
5/5
TrustpilotBilly from Keatons Bow was really…
Billy from Keatons Bow was really helpful throughout the whole process of finding our new property. Always responded quickly to questions no matter how minor and gave us all the help needed to make the process far less stressful than it could have been.
That's great to hear, thank you Brad.
5/5
Trustpilotno hesitation to recommend
Keatons were our selling agents in an extremely fraught and stressful chain transaction. OJ Aksu is a superstar, a very experienced and calm operator who always is always available to discuss things with clients. When away, we were ably supported by George. We would have no hesitation in using Keatons again.
Thank you for your review Shail, that's fantastic to hear.
5/5
TrustpilotScott Little is superb
Scott Little is superb. Better than any other agent we spoke to. Did as he promised, never had to chase him and the result he got us was far above what we expected. Wouldn’t go anywhere else
Thank you Tom, that's great to hear.
5/5
TrustpilotJustine has been amazing
Justine has been amazing at helping us get our new home! She always answers emails, is super lovely and friendly and we have her to thank for helping us rent in a time where it’s so hard for sharers to find somewhere!! Thank you Justine!
That's great to hear, thank you Alabama.
5/5
TrustpilotWe were very impressed by first…
We were very impressed by first experience with Keatons by letting property. Couldn't imagine that process might be organised in a such clear, smooth and fast way. Keatons Team competence, punctuality, responsibility and friendliness were highly appreciated.Special thanks to Natalie Craddock,Billy Haspineall,Lisa Middleditch and Oliver Cruikshank.Andrej
Thank you for your kind review Andrej.
5/5
TrustpilotFlawless experience with Lauren!
Flawless experience with Keatons, thanks to Lauren Wood, who not only helped me to secure a great property in a tough market, but was helpful and responsive throughout the entire process, including several back and forths between myself and the landlord/current tenants in answering all my questions. Appreciate it Lauren, thank you!
That's great to hear, thank you for your kind review Ally.
5/5
TrustpilotGreat help
Great help, particularly Charlotte. She helped us to rent a 1 bed flat, and was very friendly throughout the process
Thank you for your kind review Joe.
5/5
TrustpilotLuke & Elza were very helpful when…
Luke & Elza were very helpful when getting our new tenancy set up. They were very knowledgable and always quick to respond if we had any questions or confusions!
Thank you for your kind review Olivia.
5/5
TrustpilotAlessandro's the man
Alessandro is a genuine and helpful guy. He listened to my feedback and did his best to provide lettings that matched my needs. I would recommend Alessandro to all my contacts looking to rent.
That's great to hear, thank you Mahbuba.
5/5
TrustpilotGreat agency!
Keatons have been really efficient through managing our tenancy, and are always on hand to help. Jay Smith has been our main point of contact and has always been readily available to deal with any queries or problems that arise. Great experience with them so far :)
Thank you Ellie, that's fantastic to hear.
5/5
TrustpilotGreat service!
Although I didn’t end up finding a property through Keatons, Oscar Pace was absolutely great. Super professional, not pushy, and actually listened to my requirements. Put a lot of effort into finding a place that was a good fit.
Thank you for your kind review Lee.
5/5
TrustpilotAs a tenant renting with Keatons we…
As a tenant renting with Keatons we have had a good experience. Jay Smith has been particularly helpful when sorting out an issue with a broken appliance. He understood our frustration and got us result we wanted in a timely fashion. Glad he is on our account.
Thank you for your kind review Lara.
5/5
TrustpilotMy very positive experience with Corina Tohaneanu at Keatons
My property was bought via Keatons in 2007 and later fully managed by Keatons, because I moved abroad, hence my experience with the firm goes back a long way. Over the years I had the pleasure working with many competent colleagues at Keatons. However, I have experienced a whole new level of care when Corina Tohaneanu took over responsibility. She has visited and attended to my property and has become a reliable partner for me on the ground having my interest at heart. She is thoughtful, professional, anticipates, responds fast and is a true professional in property management. Thanks a lot for always finding a way to make things happen!
That's great to hear, thank you Stefanie.
5/5
TrustpilotGood experience with Keatons (shout out to Justine)
Really good experience with Keatons, the Goodlord platform makes the whole process a lot less painful.Justine was an expert agent, she guided us smoothly through the letting process and led the tenancy agreement process in a very professional way.
That's great to hear, thank you Monica.
5/5
GoogleEasy to work with, friendly and always help with queries by giving clear and genuine advice. Special shoutout to James who has been excellent to communicate with and always helpful, and also Natalie who has been very kind and helpful.
Thank you Jalal, that's great to hear.
5/5
GoogleNatalie Craddock is always pleasant, efficient and helpful when organising a renewal or an extension of a tenancy agreement. She negotiates fairly and responsibly, with both landlords and tenants. She is a safe pair of hands - friendly, businesslike and reliable.
5/5
GoogleWe just had a viewing with the lovely Gosia, and she was so lovely and answered all our questions, we left really happy with how the viewing went! Thanks again for all your help :)
5/5
TrustpilotGreat service by Jay
Jay Smith has been a great help with a major repair that was needed in our property. The work was completed promptly and to a high standard. Jay has proved to be very knowledgeable and resourceful.
Thank you Paul, that's great to hear.
5/5
TrustpilotKeatons ❤️
Oscar was a gentleman and very professional from the start of our conversation to completion of our move! Big props to Natalie aswell for managing everything in a very efficient manner
Thank you Joshua, that's great to hear.
5/5
GoogleIt has been a pleasant experience dealing with Keatons. Their prompt response and professional manner along with good quality video of the house resulted in quick tenant contract. My numerous call to Shani, Alex, Elza and Keely were dealt in very professional and friendly manner. They were key players for signing the tenant and a credit to Keatons.PositiveResponsiveness, Professionalism
Glad to hear this Dash, thank you for the review.
5/5
TrustpilotThank you to Riaz, Siane & Tamanna
I praise all Keatons' staff, who are extremely professional, helpful and knowledgeable. In particular, Riaz, Siane & Tamanna were brilliant at always answering and resolving all my issues.
Thank you Behnam, that's great to hear.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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