Trusted Agent profile · Newham
★★★★★
1,749 reviews across 3 platforms
152 - 154 The Grove, Stratford, London, E15 1NS, Newham, E15 1NS
Part of Keatons, see every office.
Keatons's office in Newham, at 152 - 154 The Grove, is rated 4.8 out of 5 across 1,749 reviews on three platforms, including 367 Google reviews rated 4.7.
367
Reviews on Google
This office
16
Reviews on Facebook
Business-wide
1,366
Reviews on Trustpilot
Business-wide
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Every review we hold for the Newham office, from every platform, shown as written. First names only.
5/5
TrustpilotKeatons efficent service managing properties
Keatons via its represenatives, Natalie C, provide a competent, efficient and friendly service. This is important to us in order to retain our long standing tenants who we greatly value.
Dear Axel, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
TrustpilotGreat experience and considered my deal-breakers...
Oscar was great and really listened to what I was looking for and what worked and didn't work with viewings. Ended up securing a property with another agent, but would 100% work with Oscar at Keatons again in any future flat searches!
That's fantastic to hear, thank you Ella.
5/5
TrustpilotA huge thank you to Justine at Keatons
A huge thank you to Justine at Keatons! She has been helpful assisting us in finding a flat. She was quick to respond for all our enquiries. We had quality experience and We wish her and the team good luckThank you so much
Thank you for your kind review Kanishka.
5/5
TrustpilotGreat experience (buyer side)
I had a great experience purchasing a home with Keatons managing the sale. From the first viewing to getting the keys, Lak Singh and Jon Taylor were incredibly helpful, managing communications between the seller and me and often going the extra mile to ensure everything went as smoothly as possible.
Thank you Luise, that's great to hear.
5/5
TrustpilotKeatons were great
Just moved into a new house in Limehouse and Keatons were transparent and efficient with the process meaning it was super smooth. Natalie Craddock was amazing with us as some of us were out of the country during the process but she was super flexible with making it work for us. Would highly recommend!
Thank you Sean, that's fantastic to hear.
5/5
TrustpilotOscar Pace has been great to deal with…
Oscar Pace has been great to deal with and very helpful in helping us secure a suitable home. He was also very transparent about the bidding process and what stage our application was at which was very helpful and always quick at responding and giving updates.
Thank you Jonathan, that's great to hear.
5/5
TrustpilotVery helpful!
Massive thank you to Billy who helped me look for a property. In the end I found somewhere in a different location due to work reasons, but the information and communication from Billy was really helpful. Would definitely work with him and Keatons again should I need too I’m the future!
Thank you Adam, that's great to hear.
5/5
TrustpilotElza made our experience smooth from…
Elza made our experience smooth from start to finish. It was really easy to get all admin done, everything was clearly explained and she responded really quickly to all our queries. Thank you for all your help!
Thank you Mariel, that's great to hear.
5/5
TrustpilotGreat experience in renewing my tenancy
I worked with Justine Reynolds from keatons and she made the whole process extremely simple for me, was easy to reach and respected my schedule. She was extremely helpful in ensuring that I could renew my lease with the landlord at a good rate.
That's great to hear, thank you Shubhangi.
5/5
TrustpilotKeatons & Justine
Justine Reynolds was super friendly & helpful through the process of applying for the new flat. Very quick to respond to emails.She was very professional throughout & her team in the office were all great too.Very knowledgeable & experienced with the area.5 Star
That's fantastic to hear, thank you Joe.
5/5
TrustpilotNatalie listens carefully and gives helpful advice
Natalie has been really helpful. She has an enthusiastic and friendly approach and has advised me well in the rental of my flat. She listens well, offers suggestions and i feel like she has my best interest at heart.
5/5
TrustpilotNatalie Craddock has been amazing!
Natalie Craddock has been amazing in helping me with my tenancy. She answered my (many) questions and enquires efficiently and diligently. She is very knowledgeable and provided outstanding customer service, always keeping me appraised with regular updates. I would highly recommend Natalie.!
Thank you Alex, that's fantastic to hear.
5/5
TrustpilotShout out to Siane
Big thank you to Siane D'Cruz for being a friendly face during the early stages of our rental process. Very prompt responses and kept us updated throughout, guided us where needed, made the process a whole lot less stressful! Good experience so far.
Thank you for your kind review Amy.
5/5
TrustpilotOffering landlords a quality, quick and professional service
Always used Keatons to rent my properties. Have always been given professional and courteous service. Flats have always been let to quality and professional tenants making my life easier. Fast and effective service means minimal vacant periods. Well recommended to any landlords looking for an excellent service. Thanks to Luke and the team.
Thank you Darren, that's fantastic to hear.
5/5
TrustpilotMillie from Keatons Bow
Millie from Keatons Bow was such a gem, so helpful and listened to all of our requests and preferences. Made a stressful experience so much easier all the way throughout. Highly reccommend!!
That's great to hear, thank you for your review.
5/5
TrustpilotThank you Marissa :)
Big thanks to Marissa she is highly professional and polite, with great knowledge of the lettings industry. She has been great at giving advice, managing our expectations and making our overall experience with Keatons very straight forward and positive. In our eyes she will go a long way in the industry, we wish her every success.Kind regardsFrankie & Evan
That's fantastic to hear, thank you for your review Frankie.
5/5
TrustpilotSiane has been the most helpful agent…
Siane has been the most helpful agent in securing us our rental property. She was very knowledgeable on the property, and timely in her communication. I would recommend her to anyone.
Thank you Elizabeth, that's fantastic to hear.
5/5
TrustpilotToni was absolutely amazing
Toni was absolutely amazing. She was so supportive and kept on top of everything for us. She knew we had to be out by a certain date and pushed all sides to make this happen. We appreciate her so much and would give her 10 stars if we could.
That's fantastic to hear, thank you Emily.
5/5
TrustpilotOscar was very helpful in helping me…
Oscar was very helpful in helping me look at houses to rent in E14. He was great at evaluating my requirements. He was honest and upfront with property details and took a genuine interest in my house search. 5/5 would recommend
That's great to hear, thank you for your review.
5/5
TrustpilotOscar Pace was an excellent partner in…
Oscar Pace was an excellent partner in my house hunt.A great listener, he was well prepared, thoughtful with his suggestions, knowledgable about the district and the city, calm in manner, and kind.Would recommend him and the team at Keatons again!
Glad to hear this Shelley, thank you for your review.
5/5
GoogleNatalie Craddock was brilliant in securing our tenancy alongside Siane. She was always helpful and informative when contacting us and dealt with our tenancy signing process quickly which left a positive impression on us.
Thank you Elliot, that's fantastic to hear.
5/5
TrustpilotSean was so dedicated and attentive
Sean was so dedicated and attentive, open door appraoch, making sure there is always a stream of information, helping me cover any gap I had in the process. I can't thank you enough for your guidance and support through this.
That's great to hear, thank you Tal.
5/5
TrustpilotMark was fab!
Mark was really helpful in helping us find the perfect flat. He kept updated with the process which can sometimes be nerve racking. It was nice having a friendly person to reach out to if we had any questions!
Thank you for your kind review Deronee.
5/5
TrustpilotChoose Keatons as a letting agency
Stratford Keatons team have been very professional in every department in looking after my home. As a landlord I have over 5 years experience with the Stratford branch and they have given me confidence that they are a safe pair of hands when dealing with issues. Finance department has also been spot on with monthly invoices and annual report for expenditure with clear information. 100% recommend Keatons as a letting agency. Thank you very much to Elza, James, Shani and all the team at the stratford office.
That's fantastic to hear, thank you Haydn.
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