Bairstow Eves Stratford Sales reviews in Newham

★★★★★ 5/5

Google

Bairstow Eves Stratford have looked after a rental property of mine for ten years and have also just handled its sale. Their selling strategy realised an extremely good price in a flat market. Everything was carried out very efficiently and with great patience. I couldn't recommend them highly enough.

Benedict · 26 October 2019

★★★★★ 1/5

Google

Utterly disgraceful and unprofessional. Have no concept of GDPR and are Liars. I contacted as my email had been shared on a property notification with many others. I wasn't even registered with this branch. My local agent was informed by the person that had sent the email that they had contacted me to resolve.......a LIE. The individual then attempted to recall the message (probably thinking this would cover her tracks) but in doing so has simply shared my information with the entire group again. Would encourage anyone else that's experienced this to report to ICO.

Angela · 25 October 2022

★★★★★ 1/5

Google

Disappointing and frankly rude call back from a sales agent. After having been totally up front about purchasing details, then kindly informing them, the next day, our mortgage offer would take a month longer than was expected, si best not view the property and hold up the seller. He then calls us back (genuinely prospective buyers, as a family, in process of our current search) to give a patronising dressing down to and as well puts words into my mouth, to boot. So completely and utterly unprofessional,disrespectful and downright off putting, in regards to using their company now or for any of their services, present or future. Not only that, I was aiming not to be a time waster, being honest and up front with him, as I know they are busy currently. I guess the lesson is to treat them as they will treat you. In this case badly and with little to no respect at all. I wouldn't recommend them to anyone. We won't be returning to look for a property via bairstow eves. Too big to fail, comes to mind. Finally learned, dont touch this mob with a bargepole. Not even worth one star. Good manners towards customers costs nothing.

Going · 25 October 2022

★★★★★ 1/5

Google

Stratford branch? Not even half of a star. I was forced to give 1 star so i can post the review.... Yes, they might be polite and professional when comes to rent or sell. But this is where customer service ends. No professionalism or response when comes to general and even crucial maintenance issues..as tenant, you can contact them dozen of times by phone, email and their online emergency/maintenance reporting system. The issues are not addressed. Repairs reported, it's been months and no effort have been made to solve the issue. Not even an approval to hire a contractor and send over the invoice to reimburse the cost. They are good only for slowness. You have to chase them up. They can not be trusted, they just don't care.

Mihaela · 25 October 2022

★★★★★ 5/5

Google

Becky helped us achieve a very speedy purchase and from our first viewing could not have been more helpful. She was always punctual and upbeat in person and fully available to us by text as well. All in all a very efficient and professional service. Thanks Becky!

Jordan · 26 October 2019

★★★★★ 5/5

Google

Would like to say a massive thank you to the lettings team at Stratford I had such a brilliant experience. Service was amazing thanks to Karl, Remy, Rej and Shahid.

Ruby · 12 December 2022

★★★★★ 5/5

Google

Shahid was able to find a tenant the very next day for my recent 2 bedroom purchase. He is very polite, flexible and gets things done. Keep up the good work.

Anwar · 25 October 2022

★★★★★ 4/5

Google

Out of 6 prospective agents, I solely selected Barstow Eves to represent me in letting my property. There was no doubt in my mind that i had chosen the best agents. From the initial enquiry and subsequent viewing, Karen's friendly and professional approach was second to none. I was informed of how the whole processes would work, and what i could expect to achieve in rental (real terms) and service from Bairstow. Katrina managed the numerous viewings from prospective tenants. i was swiftly given feedback after each viewing. I never had to chase for an update as i was updated continuously throughout (very much appreciated). They successfully LET my property. I'm grateful for service. I would highly recommend them. When I'm ready to let another property i would most definitely use them again. - thanks Shaun Second review 12.05.18 - Without hesitation when looking to let my property again i used Barstow Eves. This time Izabela took the reigns and provided an excellent service throughout. Ive been left again a very happy Landlord and would highly recommend their services. Thanks Shaun.

SP · 26 October 2018

★★★★★ 5/5

Google

Karen and her team have overseen the letting of my property for many years and from day 1 have been nothing but exceptional. So friendly, professional and ethical; ensuring both landlords & tenants best interests are addressed. Could not recommend Karen and the team highly enough.

Adam · 26 October 2019

★★★★★ 5/5

Google

I would like to thank Scott and Katrina at Stratford. They made everything really smooth and straight forward. They communicated everything clearly and promptly. I would definitely use them again.

Simon · 25 October 2022

★★★★★ 5/5

Google

As a first time renter, I was prepared to feel overwhelmed and daunted by the lettings process; particularly with all the horror stories about estate agents and landlords that you hear on the grapevine. In contrast, Bairstow Eves Stratford made the whole situation fairly stress-free and simple. After our initial viewing, both my partner and I were given the space to make our decision, and after confirming our interest, Katrina walked us through the process every step of the way, explaining everything clearly. We were able to move in within 2 weeks of our initial viewing, and the staff at the Stratford branch were very accommodating of us; Izabella even drove us to our property all the way from Stratford after we signed our tenancy agreement. In terms of attention to detail, friendly customer service and approachability, I don't think my partner or I could have asked for any more from Bairstow Eves - would definitely recommend to others looking to rent their first home.

Becky · 26 October 2017

★★★★★ 5/5

Google

Katrina has been great helping us move to our new apartment. We went through a lot of hassle before we got the keys, but Katrina has stayed utmost professional and kind and worked very hard to make sure we got out keys on time. Therefore, I would definitely recommend Katrina to anyone who needs a new place! Also, when Katrina was not around her colleague Izabel was very very helpful and did not hesitate to help us out! All by all, good service!

Derya · 26 October 2017

★★★★★ 5/5

Google

We changed from another agent to Bairstow Eves, in order to let our flat, and wished we had done it much sooner. They were helpful, friendly and efficient from the start and found us a tenant within a few days, which is exactly what they had promised. Karen, the manager, knows her job well and seems to have a good team. Katrina Hopkins has been very helpful and efficient throughout. To date all has gone well. I would have no hesitation in recommending them.

Richard · 26 October 2017

★★★★★ 5/5

Google

Since the first contact with this agency they have been very professional. Rejaul was our main contact and he was 5 stars. Super kind. Understanding. And willing to help with everything. He was always there for us!

Mike · 25 October 2021

★★★★★ 5/5

Google

The only one agency which wasn’t waste our time, and was really helpful. Many thanks to Akim.

Дима · 25 October 2023

★★★★★ 5/5

Google

My partner and I recently brought our first home with the help of Bairstow Eves in Stratford; from start to finish they were excellent, especially Nicola and Becky who made sure everything went smoothly. We were not expecting anywhere near the amount of help or support as we recieved, and the team made a stressful time much easier to handle. We had our offer accepted on July 1st, and moved in in mid October - we couldn't be happier! Thank you all, and Merry Christmas from us both.

Zena · 26 October 2016

★★★★★ 5/5

Google

Would definitely recommend Bairstow Eves Stratford. They were very quick and responsive. Anita was a fantastic help with helping to push everything along and keeping me updated all the way. Great professional servicePositiveResponsiveness, Quality, Professionalism, Value

Hayley · 25 October 2021

★★★★★ 5/5

Google

Brilliant agency! Akim Belonogins and Omar Harak were particularly professional and helpful.

Sofia · 29 November 2023

★★★★★ 5/5

Google

I was very happy with their service particularly with Ellie. She was my main contact at Bairstow Eves and she was very helpful and understanding while I was buying my property. As this was my first Buy to let, I was very inexperienced and anxious about it. However thanks to her and her team the whole process was very quick and smooth. I will definitely highly recommend them. Ned Nedeltchev Meath Road

Mel · 25 October 2022

★★★★★ 5/5

Google

Karen was absolutely fantastic. She took the time to get to know what I wanted/needed from the rental and proceeded accordingly. She was polite, professional and down to earth and it was a pleasure to have her look after us.

Alejandro · 26 October 2018

★★★★★ 5/5

Google

I just bought a house in the local area and wanted an agent to help me find tenants. Izabela and Karen were really helpful and attentive and found me great tenants within 2 weeks of me exchanging on the property and while I was decorating it. They offered lots of good, sensible and experienced advice, both have good people skills and made the hand over really smooth. I highly recommend their services

Jess · 26 October 2017

★★★★★ 5/5

Google

I would like to say a massive Thankyou to the rental team, they were amazing ! They immediately fulfilled my needs professionally in a very polite and welcoming manner. I would like to say a huge Thankyou to Remy Tracey , for being so polite and helping , I would recommend the rental team they are great!

Kiera · 25 October 2023

★★★★★ 1/5

Google

Customer complaint sent to the complaints team: Dear Sir, I would like to raise a complaint as my dealings with this company have been terrible from start to finish. It took over a week and countless chasers to receive some simple answers to questions regarding a property, once we over came this hurdle and arranged a viewing Cecilia Urban had the audacity to leave me waiting in the rain forgetting about the appointment all together?! This is just not the way to do business. If your staff are to busy hire more? Don't allow for your customer service to fall off a cliff. If your staff can't tell the time teach them? I am just lost for words... Regards Jack

Jack · 25 October 2020

★★★★★ 5/5

Google

I’ve been looking for a flat for a while until I came across these guys. The member of staff from Bairstow that helped me throughout the process was Mesba. He was extremely professional and helpful and I can not recommend these guys enough!

Naeem · 26 June 2024