Bairstow Eves Stratford Sales reviews in Newham

★★★★★ 4/5

Google

Out of 6 prospective agents, I solely selected Barstow Eves to represent me in letting my property. There was no doubt in my mind that i had chosen the best agents. From the initial enquiry and subsequent viewing, Karen's friendly and professional approach was second to none. I was informed of how the whole processes would work, and what i could expect to achieve in rental (real terms) and service from Bairstow. Katrina managed the numerous viewings from prospective tenants. i was swiftly given feedback after each viewing. I never had to chase for an update as i was updated continuously throughout (very much appreciated). They successfully LET my property. I'm grateful for service. I would highly recommend them. When I'm ready to let another property i would most definitely use them again. - thanks Shaun Second review 12.05.18 - Without hesitation when looking to let my property again i used Barstow Eves. This time Izabela took the reigns and provided an excellent service throughout. Ive been left again a very happy Landlord and would highly recommend their services. Thanks Shaun.

SP · 26 October 2018

★★★★★ 5/5

Google

Karen and her team have overseen the letting of my property for many years and from day 1 have been nothing but exceptional. So friendly, professional and ethical; ensuring both landlords & tenants best interests are addressed. Could not recommend Karen and the team highly enough.

Adam · 26 October 2019

★★★★★ 5/5

Google

I would like to thank Scott and Katrina at Stratford. They made everything really smooth and straight forward. They communicated everything clearly and promptly. I would definitely use them again.

Simon · 25 October 2022

★★★★★ 5/5

Google

As a first time renter, I was prepared to feel overwhelmed and daunted by the lettings process; particularly with all the horror stories about estate agents and landlords that you hear on the grapevine. In contrast, Bairstow Eves Stratford made the whole situation fairly stress-free and simple. After our initial viewing, both my partner and I were given the space to make our decision, and after confirming our interest, Katrina walked us through the process every step of the way, explaining everything clearly. We were able to move in within 2 weeks of our initial viewing, and the staff at the Stratford branch were very accommodating of us; Izabella even drove us to our property all the way from Stratford after we signed our tenancy agreement. In terms of attention to detail, friendly customer service and approachability, I don't think my partner or I could have asked for any more from Bairstow Eves - would definitely recommend to others looking to rent their first home.

Becky · 26 October 2017

★★★★★ 5/5

Google

Katrina has been great helping us move to our new apartment. We went through a lot of hassle before we got the keys, but Katrina has stayed utmost professional and kind and worked very hard to make sure we got out keys on time. Therefore, I would definitely recommend Katrina to anyone who needs a new place! Also, when Katrina was not around her colleague Izabel was very very helpful and did not hesitate to help us out! All by all, good service!

Derya · 26 October 2017

★★★★★ 5/5

Google

We changed from another agent to Bairstow Eves, in order to let our flat, and wished we had done it much sooner. They were helpful, friendly and efficient from the start and found us a tenant within a few days, which is exactly what they had promised. Karen, the manager, knows her job well and seems to have a good team. Katrina Hopkins has been very helpful and efficient throughout. To date all has gone well. I would have no hesitation in recommending them.

Richard · 26 October 2017

★★★★★ 5/5

Google

Since the first contact with this agency they have been very professional. Rejaul was our main contact and he was 5 stars. Super kind. Understanding. And willing to help with everything. He was always there for us!

Mike · 25 October 2021

★★★★★ 5/5

Google

The only one agency which wasn’t waste our time, and was really helpful. Many thanks to Akim.

Дима · 25 October 2023

★★★★★ 5/5

Google

My partner and I recently brought our first home with the help of Bairstow Eves in Stratford; from start to finish they were excellent, especially Nicola and Becky who made sure everything went smoothly. We were not expecting anywhere near the amount of help or support as we recieved, and the team made a stressful time much easier to handle. We had our offer accepted on July 1st, and moved in in mid October - we couldn't be happier! Thank you all, and Merry Christmas from us both.

Zena · 26 October 2016

★★★★★ 5/5

Google

Would definitely recommend Bairstow Eves Stratford. They were very quick and responsive. Anita was a fantastic help with helping to push everything along and keeping me updated all the way. Great professional servicePositiveResponsiveness, Quality, Professionalism, Value

Hayley · 25 October 2021

★★★★★ 5/5

Google

Brilliant agency! Akim Belonogins and Omar Harak were particularly professional and helpful.

Sofia · 29 November 2023

★★★★★ 5/5

Google

I was very happy with their service particularly with Ellie. She was my main contact at Bairstow Eves and she was very helpful and understanding while I was buying my property. As this was my first Buy to let, I was very inexperienced and anxious about it. However thanks to her and her team the whole process was very quick and smooth. I will definitely highly recommend them. Ned Nedeltchev Meath Road

Mel · 25 October 2022

★★★★★ 5/5

Google

Karen was absolutely fantastic. She took the time to get to know what I wanted/needed from the rental and proceeded accordingly. She was polite, professional and down to earth and it was a pleasure to have her look after us.

Alejandro · 26 October 2018

★★★★★ 5/5

Google

I just bought a house in the local area and wanted an agent to help me find tenants. Izabela and Karen were really helpful and attentive and found me great tenants within 2 weeks of me exchanging on the property and while I was decorating it. They offered lots of good, sensible and experienced advice, both have good people skills and made the hand over really smooth. I highly recommend their services

Jess · 26 October 2017

★★★★★ 5/5

Google

I would like to say a massive Thankyou to the rental team, they were amazing ! They immediately fulfilled my needs professionally in a very polite and welcoming manner. I would like to say a huge Thankyou to Remy Tracey , for being so polite and helping , I would recommend the rental team they are great!

Kiera · 25 October 2023

★★★★★ 1/5

Google

Customer complaint sent to the complaints team: Dear Sir, I would like to raise a complaint as my dealings with this company have been terrible from start to finish. It took over a week and countless chasers to receive some simple answers to questions regarding a property, once we over came this hurdle and arranged a viewing Cecilia Urban had the audacity to leave me waiting in the rain forgetting about the appointment all together?! This is just not the way to do business. If your staff are to busy hire more? Don't allow for your customer service to fall off a cliff. If your staff can't tell the time teach them? I am just lost for words... Regards Jack

Jack · 25 October 2020

★★★★★ 5/5

Google

I’ve been looking for a flat for a while until I came across these guys. The member of staff from Bairstow that helped me throughout the process was Mesba. He was extremely professional and helpful and I can not recommend these guys enough!

Naeem · 26 June 2024

★★★★★ 5/5

Google

Really happy with how Ian and Vasco dealt with the sale of our house. They were highly professional, knowledgeable about the local sales market and plans to market the property. Communication was prompt, friendly and very efficient, wouldn't hesitate to recommend.

Rebecca · 26 July 2024

★★★★★ 5/5

Google

The Stratford branch has been transformed since Jay Jethwa has become manager. He is running the branch now alot better than his predecessor ever did. The communication has improved, as has the service.

B · 2 November 2024

★★★★★ 1/5

Google

I never post negative reviews about anyone. But these people made me do it. I had the worst experience ever with these people. I took care of their property which never had any heating working and never anybody came to fix anything. They are still deducting £666.00 from my deposit for extremely nothing. I wish I had the time to take them to court. This shows that this sophisticated looking company is just good for eyes. Otherwise it’s just about the Money for them. I wish I had never gone to them. My hard earned money they took away for no reason. My heart still pounds when I think about my loss.

Syed · 26 October 2019

★★★★★ 1/5

Google

One of the estate agents here was incredibly rude to my mother. We came in and asked if it was possible to have a viewing of a house a little earlier, and he was incredibly rude and actually sent us away. When the actual viewing was meant to take place, he then sent a colleague instead of coming himself. When my mother then made an offer on the house, her emails were ignored for over 24 hours (which is incredibly rude considering she is literally offering them money) and when they did get back to her the agent actually had the audacity to call her up and have a row with her down the phone because the offer was too low. Absolutely abysmal service and experience, and would not recommend at all.

Milan · 26 October 2019

★★★★★ 1/5

Google

They were very friendly and personable before contracts and money were exchanged. However, their responsiveness (and politeness) has rapidly fallen off afterwards. Internal miscommunication meant that our rental property was not inspected in time after the previous tenants moved out, and the flat was filthy with mildew throughout hidden behind the furniture. Despite “managing” the property it seems nobody could visited the flat in years for it to have been in this state. We had to extend our rental on our previous flat and hire a van for another day as we were not able to move in on time. Getting anyone to take responsibility has been very difficult. The telephone is never answered. Requests to call back are not answered. Multiple emails have not been responded to. One member of staff still had their out-of-office reply from three months ago. In fact, the only email we have received from them since moving in (despite these problems) was to ask for a Google review! I sent them a draft of this review, hoping that it might prompt them to take responsibility and make good. Having ignored four emails, they did eventually reply after seeing it. However, even then - they continued to fail to accept responsibility for their errors, and I had to tease an apology out of them for ignoring my previous correspondence. They only provided details of the complaints procedure after I had asked for it three times. Basic manners, integrity, and honesty are missing from this organisation -I would not recommend them to tenants nor landlords.

Jay · 26 October 2019

★★★★★ 5/5

Google

I have just completed on the sale of my property after a very long and complicated sale process. Scott Lewis deserves great credit for his unending pursuit of the best possible price, which incredibly ended up £19,000 above two previous offers. He and his team worked extremely hard to secure the deal and see it through to the end. I would most certainly recommend this agency and would definitely use them for any future sales of my properties. Well done all. Mike Kiel

Maggie · 26 October 2019

★★★★★ 5/5

Google

I rate them with 5 star ⭐️ as they were really helpful to rent the house. The price that they offered was the best among other. They assisted us with everything related to renting the house. I would like to mention Shahidul Islam and thank him for his professionalism. He is an excellent professional to help you as much as he can.PositiveQuality, Professionalism, Value

Islombek · 25 October 2022