Bairstow Eves Stratford Sales reviews in Newham

★★★★★ 5/5

Google

I don’t normally leave reviews however I received the most amazing customer service from Karen today that I had to share. Best service of my life to date!! I needed to bring in my proof of ID into another branch however it was closed. I called the Stratford branch to check their closing time, Karen picked up the phone and informed me that they had just closed. I informed Karen of my situation regarding not being able to bring my ID any other day before my move as I was travelling. Karen was very understanding of my situation and agreed to wait for me. She didn’t wait for 5 mins or 10mins; It was a whole 30 minutes by the time I got there and she was still there and was very pleasant. If that is not exceptional service then I do not know what is. I am beyond grateful. Karen: if you ever get to see this review, thank you so much. You are such an amazing human being!!

Halima · 26 October 2019

★★★★★ 3/5

Google

We were shown the property we ended up buying by Scott. He was a good communicator, relaying information to us efficiently, with clarity, and making rapid strides to progress the purchase, all of which were greatly appreciated. However, nearing the point of exchange and completion he called us to have a go at me about how many days he wanted us to leave between exchange and completion, without seeking clarification from us. As it happened, the reason why he was calling was based on incorrect information. I think this was incredibly unprofessional and overstepping the line by trying to pressuse us to act in a particular way when he is not our lawyer.

Jodie · 13 November 2024

★★★★★ 5/5

Google

We have recently sold a property with this agency. We were impressed with the attention received from the start to the completion sale of the property. It wasn't a straight-forward sale and this element in itself stood out as the difference in ensuring a successful outcome. Best wishes, Rudi

Volar · 13 November 2025

★★★★★ 4/5

Google

Hi, Had an overall good experience with Bairstow Eves. We had Ian come round to value the property and explain services provided. He was professional and friendly and Bairstow managed to sell the property above the value price within 2 weeks of being on the market. The marketing and advertising was good and chasing solicitors throughout the sale (quite critical service) was great. We were recommended to have an open house which was very effective. However, the estate agent we had to show people around arrived late and did not come very prepared or leave time to ask us for information meaning he was unable to answer some of the questions asked at the open house. In the end, the buyers we had were ones that we had shown round the property ourselves. I would recommend Bairstow, but would also make sure to ensure that the estate agent who comes round for viewings is prepared.

Samuel · 11 November 2024

★★★★★ 5/5

Google

I would like to say a BIG thank you to Rejaul Haque for his exceptional service! Rejaul has gone above and beyond to help me secure a property, I cannot thank you enough! Highly recommend Bairstow Eves Rejaul Haque if you need any kind of support or assistance. Thank you once again.

Nafeesa · 25 October 2023

★★★★★ 5/5

Google

Myself and my partner were extremely pleased with the knowledge, professionalism and patience shown by Rejaul Haque and the Lettings team in the Stratford branch. Unfortunately my circumstances changed and I no longer needed to rent a property however Rejaul remained extremely patient and considerate to our needs. He took great time and was dedicated to helping us. I would highly recommend Rejaul and the company to friends and family.PositiveResponsiveness, Professionalism

Mohi · 25 October 2021

★★★★★ 5/5

Google

I would highly recommend using this estate agent, They helped us during a difficult period, where we had no hope. They gave us reassurance and confidence to sell our property and to buy another property through them. I would like to thank the team at Stratford and Barkingside branch, a special thank you to David Dukelow, Ian, Lorraine, Kimberley and Anita for making this happen. Abdul & Tanzina🙂🙂PositiveResponsiveness, Quality, Professionalism, Value

Tanzina · 25 October 2021

★★★★★ 5/5

Google

Bairstoweves have support me to find me and my husband a new 1 bedroom apartment made us feel very welcoming. The also made us a VIP application as it was very urgent for us to find a new property thanks to the team and especially Akim assisting with a language barrier

Irina · 25 October 2023

★★★★★ 5/5

Google

Karl M and his team (shout out to Chloe and Zaheda) were a dream to work with! They could not have been more helpful or accommodating. We were nervous first time landlords, and Karl talked me through the process at every step, answering my numerous (!) calls at anytime of the day, and even picking up keys from us. We’ve been so impressed, and I would recommend Karl without hesitation.

Gemma · 25 October 2021

★★★★★ 5/5

Google

It is good experience for my purchase, agents are really responsive no matter during phone or email. They connect both me and the seller super well. Especially I would like to thank Anita Barjami, since we were trying to finish before the stamp duty holiday, it was quite stressful. Anita response me and deal with all communication fast which make me confident and less worry about the process. Thanks!PositiveResponsiveness, Professionalism

Luyang · 25 October 2021

★★★★★ 5/5

Google

Mesba and the team in Stratford Bairstow Eves has been great support throughout the letting process. They have handled the every queries we had with great professionalism and would definitely recommend them for your letting journey as well.

Radwoan · 26 June 2024

★★★★★ 5/5

Google

Huge thanks to the amazing Katrina Hopkins and Ian Merchant of Bairstoweves Stratford who made everything so easy from the beginning. As first time house buyers, it can feel like you're walking in the woods alone but Katrina made things really easy from the beginning and really helped us to get the house of our dreams. Huge thanks to Ian for driving forward the sale too! Always responsive and professional. Highly recommend!PositiveResponsiveness, Quality, Professionalism

Jamie · 25 October 2020

★★★★★ 5/5

Google

Katrina was so helpful with our moving process. Moving house is a very stressful time but Katrina tried her very best to make sure that everything went smoothly for us. We needed a couple of things changing with the property and the contract and she managed to sort these out for us as professionally and smoothly as they could go whilst keeping us updated and helping us with any other queries we had along the way. Thank you for your help and understanding Katrina :)

Katie · 26 October 2017

★★★★★ 5/5

Google

We are very happy we chose Bairstow Eves as our agents they were very professional yet friendly. Helpful throughout and a lovely team. Ellie was so helpful with everything, nothing was ever too much for her. A big thank you to Ian, Scott and Ellie!

Laura · 28 January 2024

★★★★★ 1/5

Google

AVOID AT ALL COST!! We bought our house through them 2 years ago and it’s the worst experience I’ve had with any estate agents. I’ve since seen people dropping them in my street and using other agents that sold the house much quicker after having it listed for ages with this branch. Just a few things that went wrong with us: didn’t show up to appointments, canceled and reschedule several times, came to the visit unprepared with no information and also didn’t try to find out for us, lied about so many aspects which had been a nightmare when renovating the house. We made an offer in June and they delayed the whole process by 2 months because of their inability to respond emails, questions and arrange a second visit at a time that worked for us without rescheduling many times. Awful, awful experience, please save time and money by hiring someone else. I wish seller would have known how bad they were as felt any commission, even if lowest in the market, was way to much.

Tania · 24 September 2024

★★★★★ 1/5

Google

Had a bad experience with this estate agents. They covered up a significant issue with the house we bought. Also asked us for the same information over and over again to the point we just started referring them to previous emails. Would strongly advise caution

Lucy · 13 November 2025

★★★★★ 5/5

Google

I used Adam Harris as my mortgage advisor, his knowledge and experience was much appreciated throughout the process.

Jake · 11 June 2026

★★★★★ 5/5

Google

Hi! I am came here at Barsitow Eves Stratford to let a property and it was soo smooth and easy process. Got the property as my reference and paper work was soo on point and convenient. All thanks to Rejaul Haque & Omar Harrak.

Abdul · 29 December 2023

★★★★★ 5/5

Google

Rejaul was very helpful in arranging a tenant for us and completing an application form for a council licence. His professionalism is truly commendable and I wish him all the best!

Rukhsana · 25 August 2024

★★★★★ 5/5

Google

I had a fantastic experience working with Adam at Bairstow Eves Sales and Letting Agents Stratford. He was professional, responsive and extremely knowledgeable throughout my mortgage process. …

Claudia · 16 March 2026

★★★★★ 5/5

Google

Good cominication and good quality of support. Getting my keys today. Recommended

Marek · 11 July 2026

★★★★★ 5/5

Google

Ian Merchant did an incredible job, helping us to find a beautiful property to buy. He saved the deal and was able to persuade the vendor, who changed his mind at last minute. Ian was professional, transparent, trustworthy and supportive. Thanks again Ian.

Adele · 29 November 2023

★★★★★ 5/5

Google

The staff were fantastic, Scott, Becky and Laura. Very helpful and friendly. Scott gave me plenty of advice, as i had never sold a property before. There were times when i thought everything was going to fall through, but Scott remained positive and determined, this increased my confidence in what they were doing. I am happy to say that everything went well, and we have now moved. Many thanks to Scott and the team.

Anthony · 26 October 2017

★★★★★ 5/5

Google

Bairstow Eves recently handled the sale of my Parents House and dealt with me as an Executor. At every stage they were professional and made what could have been a problematic sale very straightforward and easy. The fact that I live abroad could have made things awkward but at no time did that matter as they guided me through everything. Would like to single out Ian Merchant for going above and beyond to ensure everything went through smoothly.

Diana · 26 July 2024