Trusted Agent profile Β· Newham

Bairstow Eves Stratford Sales reviews in Newham

4.3

β˜…β˜…β˜…β˜…β˜… Great

257 reviews across 1 platform

142 The Grove, Stratford, E15 1NS, Newham, E15 1NS

Bairstow Eves's office in Newham, at 142 The Grove, is rated 4.3 out of 5 across 257 reviews on 1 platform, including 257 Google reviews rated 4.3.

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4.3 / 5

257

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

5/5

Google

Thanks to Bairstow team for finding me the house that exactly I was looking for. Special mention to Rejual, who showed me around the property and assist me getting everything through.Also Kyrie over the phone she was very helpful and polite processing the paper works. Both Rejual and Kyrie have an excellent customer service skill with great professionalism.

Johny Β· 25 October 2023

Agent replied Β· 24 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

A very big thank you to Mesba Uddin oyon at Bairstow Eves. The process of renting a property was stress free and we were always updated about the property process. Would highly recommend! A huge thank you to the team especially Mesba Uddin oyon!

Ecaterina Β· 26 June 2024

Agent replied Β· 24 October 2024

Hi Ecaterina, Hello! We're delighted to hear about your positive experience with Mesba Uddin Oyon at Bairstow Eves. Thank you for recommending us, and we appreciate your kind words. If you need any further assistance, feel free to reach out. Best regards, Bairstow Eves Sales and Letting Agents Stratford

5/5

Google

My mum had sold her property last year and Ian and his team had seen her through the process seamlessly so I decided to go with them. From day one they were always available to offer guidance, advice, clarification and realistic expectations.Then Covid hit in the midst of my sale!!!.. I say the quality of a person or organisation is how they cope under pressure and not only did they cope but Ian especially went far and beyond what was expected of him to see my sale go through in the thick of lockdown...Advocating on my behalf when necessary and keeping me in the loop constantly. Buying a house is always going to be stressful but these guys are absolute diamonds... a true gem in the heart of StratfordPositiveResponsiveness, Quality, Professionalism, Value

Kiki Β· 25 October 2020

Agent replied Β· 24 October 2024

Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations

5/5

Google

We are experienced landlords of 20+ years, but new to the Stratford area & we would like to thank the whole team at Bairstow Eves Stratford office for not only their help in finding a suitable rental property to buy, but also letting it so quickly. We were delighted with the market insights provided by Scott Lewis & the overview by the branch manager Ian Merchant to keep the legal process on track. Karl Genchi was very quick to get the letting process off to a flying start with viewings booked into double figures for the first day after we we completed the purchase - the property was let, at the asking monthly rent, just three days after it went on the market. Zaheda Begum was completely on top of the very important letting admin process, keep us up to date with progress, making sure all the legal requirements were dealt with & the very tight timescale was met. Thank you to all the team at Bairstow Eves Stratford office Liz & Martin Bumpus

Martin Β· 25 October 2020

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).

5/5

Google

A huge thanks to the team at Stratford, especially Scott. I recently bought a property with these guys on the seller's end, and Scott really pulled out all the stops to get questions answered and smooth over any crossed wires between our conveyancers. The negotiation process was made pragmatic and quick, and, for a first-time buyer, having Scott's years of experience on my side made the entire process a lot less painful than it could have been. They are a well-established team with masses of expertise, and clients come back to them year after year; I'll be doing the same when I next come to buy or sell. Office easy to find a stone's throw from central Stratford, available 6 days a week, large portfolio and absolute experts in the local area. Cannot recommend them enough.

M Β· 25 October 2020

Agent replied Β· 24 October 2024

Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott

5/5

Google

I currently have a property managed by Bairstow eves, the team have been amazing expecially the branch manager Jay, he has been extremely supportive when I have concerns and has an excellent customer service skill.

Omowunmi Β· 2 April 2026

Agent replied Β· 16 April 2026

Thank you so much for your feedback! We are delighted to hear that Jay and our team at Bairstow eves have provided you with excellent customer service and support. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Anita and Ellie and the team were brilliant, helpful, very friendly and always keeping a momentum. Buying a house can be quite a slow process and Anita was great at chasing up details and helping us arrive at completion. I really recommend this team if you are selling they will definitely look after you.

Frank Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

5 Star service from the lettings team at Stratford!! Customer service was so impeccable. Would like to say a massive thank you to Karl Taylor and all the team. I have had such a brilliant experience. Your service is amazing and now I know why you come highly recommended. Keep up the good work!

Terri Β· 25 October 2023

Agent replied Β· 24 October 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

2/5

Google

Wondering how many of these 5 star reviews are legitimate as it’s like night and day to the service I’ve been provided. Did they get me an asking price offer within weeks? Yes. (By luck I feel - only 2 viewings. A third viewing arrived late and Bairstow Eves told them it was too late to view, even though we would have been very happy to show them round ourselves had we realised). Once obtained, did they totally lose interest in me, ignored questions in emails, fail to return calls and also fail to inform me when the mortgage survey had been booked, resulting in a reschedule and further delays? Yes. 2 stars for getting me an offer. -3 for abysmal customer service.

Natasha Β· 27 November 2024

Agent replied Β· 11 December 2024

Hi Natasha, Thank you for sharing your feedback. I'm sorry to hear about your experience and the issues you faced. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team

5/5

Google

We have recently sold a property with this agency. We were impressed with the attention received from the start to the completion sale of the property. It wasn't a straight-forward sale and this element in itself stood out as the difference in ensuring a successful outcome. Best wishes, Rudi

Volar Β· 13 November 2025

Agent replied Β· 12 January 2026

Thank you for choosing our agency for the sale of your property! We're delighted to hear that our dedication and attention to detail helped secure a successful outcome. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Yakob was super friendly and helpful. He made the process easy and stress free, and actually fun. Having used other companies and meeting different agents for different properties I can say that Bairstowe eves in Stratford was by far the best mainly because of the people, one of them being Yakob who showed us around the property in a friendly and helpful way. He also picked us up and drove us around in his car so we could get to where we needed to be after the viewing. I found him to be efficient and fast. I strongly recommend Yakob at Bairestowe eves in Stratford if you want a stress free and easy ride in finding and securing a property. I am very happy with everything he did.

Pmahc Β· 26 October 2019

Agent replied Β· 24 October 2024

Racehorse Champ, thank you! That is such an excellent review to read. All the very best for the future. Kindest regards, Mark

5/5

Google

Working with Karen was a breeze from the moment we phoned her to the last time we saw her when she gave us the keys. Also, we got a place 4 minutes from where I work which was absolutely brilliant, so it was a very happy time and honestly it felt like we had known Karen for a long time even though we hadn’t. These nuances count for a lot as you look back and say wow I can’t believe how perfectly well that went. No hiccups, no frostiness, no hardness just relaxed friendly people working efficiently to set you up with what you want by way of living location and prices etc. Big thumbs up from me and the pea wife πŸ‘πŸ‘πŸ‘

Orange Β· 26 October 2019

Agent replied Β· 24 October 2024

Thank you Orange Dove for yours and 'the pea wife' review and big thumbs up. I will pass on your comments to Karen and I would like to wish you both all the very best in your new home. Kindest regards, Mark

5/5

Google

I don’t normally leave reviews however I received the most amazing customer service from Karen today that I had to share. Best service of my life to date!! I needed to bring in my proof of ID into another branch however it was closed. I called the Stratford branch to check their closing time, Karen picked up the phone and informed me that they had just closed. I informed Karen of my situation regarding not being able to bring my ID any other day before my move as I was travelling. Karen was very understanding of my situation and agreed to wait for me. She didn’t wait for 5 mins or 10mins; It was a whole 30 minutes by the time I got there and she was still there and was very pleasant. If that is not exceptional service then I do not know what is. I am beyond grateful. Karen: if you ever get to see this review, thank you so much. You are such an amazing human being!!

Halima Β· 26 October 2019

Agent replied Β· 24 October 2024

Thank you for the marvellous 5* review and recommendation. As always, it is a pleasure to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at the Bairstow Eves branch. Many thanks, Lucy.

3/5

Google

We were shown the property we ended up buying by Scott. He was a good communicator, relaying information to us efficiently, with clarity, and making rapid strides to progress the purchase, all of which were greatly appreciated. However, nearing the point of exchange and completion he called us to have a go at me about how many days he wanted us to leave between exchange and completion, without seeking clarification from us. As it happened, the reason why he was calling was based on incorrect information. I think this was incredibly unprofessional and overstepping the line by trying to pressuse us to act in a particular way when he is not our lawyer.

Jodie Β· 13 November 2024

Agent replied Β· 11 December 2024

Hello Jodie, Thank you for sharing your experience with us. We're pleased to hear that Scott's communication and efforts were appreciated during most of the process. However, we regret any distress caused near the exchange and completion. Please contact us at review@countrywide.co.uk so we can address your concerns further. Best regards, Lucy, Customer Relations Team

4/5

Google

Hi, Had an overall good experience with Bairstow Eves. We had Ian come round to value the property and explain services provided. He was professional and friendly and Bairstow managed to sell the property above the value price within 2 weeks of being on the market. The marketing and advertising was good and chasing solicitors throughout the sale (quite critical service) was great. We were recommended to have an open house which was very effective. However, the estate agent we had to show people around arrived late and did not come very prepared or leave time to ask us for information meaning he was unable to answer some of the questions asked at the open house. In the end, the buyers we had were ones that we had shown round the property ourselves. I would recommend Bairstow, but would also make sure to ensure that the estate agent who comes round for viewings is prepared.

Samuel Β· 11 November 2024

Agent replied Β· 11 December 2024

Thank you for your lovely review and recommendation Samuel. Best wishes, Lucy, Customer Relations.

5/5

Google

I would like to say a BIG thank you to Rejaul Haque for his exceptional service! Rejaul has gone above and beyond to help me secure a property, I cannot thank you enough! Highly recommend Bairstow Eves Rejaul Haque if you need any kind of support or assistance. Thank you once again.

Nafeesa Β· 25 October 2023

Agent replied Β· 24 October 2024

Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.

5/5

Google

Myself and my partner were extremely pleased with the knowledge, professionalism and patience shown by Rejaul Haque and the Lettings team in the Stratford branch. Unfortunately my circumstances changed and I no longer needed to rent a property however Rejaul remained extremely patient and considerate to our needs. He took great time and was dedicated to helping us. I would highly recommend Rejaul and the company to friends and family.PositiveResponsiveness, Professionalism

Mohi Β· 25 October 2021

Agent replied Β· 24 October 2024

Thank you for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I would highly recommend using this estate agent, They helped us during a difficult period, where we had no hope. They gave us reassurance and confidence to sell our property and to buy another property through them. I would like to thank the team at Stratford and Barkingside branch, a special thank you to David Dukelow, Ian, Lorraine, Kimberley and Anita for making this happen. Abdul & TanzinaπŸ™‚πŸ™‚PositiveResponsiveness, Quality, Professionalism, Value

Tanzina Β· 25 October 2021

Agent replied Β· 24 October 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

Bairstoweves have support me to find me and my husband a new 1 bedroom apartment made us feel very welcoming. The also made us a VIP application as it was very urgent for us to find a new property thanks to the team and especially Akim assisting with a language barrier

Irina Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Karl M and his team (shout out to Chloe and Zaheda) were a dream to work with! They could not have been more helpful or accommodating. We were nervous first time landlords, and Karl talked me through the process at every step, answering my numerous (!) calls at anytime of the day, and even picking up keys from us. We’ve been so impressed, and I would recommend Karl without hesitation.

Gemma Β· 25 October 2021

Agent replied Β· 24 October 2024

Many thanks for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations

5/5

Google

It is good experience for my purchase, agents are really responsive no matter during phone or email. They connect both me and the seller super well. Especially I would like to thank Anita Barjami, since we were trying to finish before the stamp duty holiday, it was quite stressful. Anita response me and deal with all communication fast which make me confident and less worry about the process. Thanks!PositiveResponsiveness, Professionalism

Luyang Β· 25 October 2021

Agent replied Β· 24 October 2024

Thank you for your brilliant 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Mesba and the team in Stratford Bairstow Eves has been great support throughout the letting process. They have handled the every queries we had with great professionalism and would definitely recommend them for your letting journey as well.

Radwoan Β· 26 June 2024

Agent replied Β· 24 October 2024

Hi radwoan ahmed, thank you for your kind words about Mesba and the team at Bairstow Eves Stratford. We are delighted to hear that they provided you with great support and professionalism throughout the letting process. We appreciate your recommendation and look forward to assisting you further in the future.

5/5

Google

Huge thanks to the amazing Katrina Hopkins and Ian Merchant of Bairstoweves Stratford who made everything so easy from the beginning. As first time house buyers, it can feel like you're walking in the woods alone but Katrina made things really easy from the beginning and really helped us to get the house of our dreams. Huge thanks to Ian for driving forward the sale too! Always responsive and professional. Highly recommend!PositiveResponsiveness, Quality, Professionalism

Jamie Β· 25 October 2020

Agent replied Β· 24 October 2024

It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations

5/5

Google

Katrina was so helpful with our moving process. Moving house is a very stressful time but Katrina tried her very best to make sure that everything went smoothly for us. We needed a couple of things changing with the property and the contract and she managed to sort these out for us as professionally and smoothly as they could go whilst keeping us updated and helping us with any other queries we had along the way. Thank you for your help and understanding Katrina :)

Katie Β· 26 October 2017

Agent replied Β· 24 October 2024

Hello, Thank you for this fantastic review about the passionate and personal service provided by Katrina and the team at Bairstow Eves in Stratford. Moving house can indeed be a stressful time, it is great to see that the team were able to help. Best wishes, Sarah

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Read Bairstow Eves's Google reviews

Questions about Bairstow Eves Stratford Sales

How many reviews does Bairstow Eves Stratford Sales have?

Bairstow Eves's Newham office has 257 reviews across 1 platform: 257 on Google.

What is Bairstow Eves Stratford Sales's rating?

Bairstow Eves Stratford Sales is rated 4.3 out of 5 across all 257 reviews, and 4.3 out of 5 on Google from 257 reviews.

Where is Bairstow Eves's Newham office?

Bairstow Eves Stratford Sales, 142 The Grove, Stratford, E15 1NS, Newham, E15 1NS.

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