Every review we hold for the Newham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic work from start to finish selling my property. Ian came over to value and was spot on with where things ended up happening, which was no surprise given they are the only agent who have sold houses in Stratford for a while. Viewings were done smoothly with excellent communication and updates from Ellie/Vasco/Scott etc. and then post offer communications equally strong. Special thank you for Ian for managing a particular challenging situation with a chain and nailing the outcome.
Surya · 22 April 2025
★★★★★ 5/5
GoogleI can not stress enough how happy I am with their service I received while renting a property through Bairstow Eves Letting. Everything was smooth and professional. Would like to say a massive thank you to Karl Taylor and Akim Belonogins. Karl Taylor - The Best Estate Agent in Stratford! He was responsive, knowledgeable and friendly.He helped us find the ideal property at really short notice. Really apprecieate all the hard work and dedication in negotiating my flat rental agreement!And whenever we have an issue, he gets whatever is needed sorted very quick.
Akim Belonogins was absolutely amazing in making my move as stress free as possible. His attention to the minutest of detail is unbelievable and he is extremely personable and always available for any questions. If I could give his a 100 star review, I would. Thank you Akim, for everything.
Лера · 25 October 2023
Agent replied · 24 October 2024
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThere are still good souls around!!! Thanks to Karl, Rej, Akim and Omar from the Bairstow Eves in Stratford.
After having a bad encounter from a bad agent and their tenants. Karl and his team have been very kind, thorough, astute and very professional in their dealings with me.
If you are seeking peace of mind in your property management ventures, this is where to go, and this is almost unreal :)
Appreciate you all guys.
Regards
Adebayo
Bayo · 25 October 2023
Agent replied · 24 October 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GooglePrecious was super helpful and attentive! It’s great to work with an agent that is proactive and has amazing communication. Thank you!
Chika · 13 December 2025
Agent replied · 12 January 2026
Thank you for your wonderful review! We are delighted to hear that Precious provided you with exceptional service. We prioritize proactive and effective communication, and we're thrilled that it made a positive impact on your experience. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe had a great experience with this real estate agency.Jay Jethwa, this gentleman was extremely professional, and genuinely helpful throughout the whole process. He went out of his way to support us and made everything much easier.
I highly recommend this real estate agency it’s definitely a place where you can find exactly what you’re looking for
Zahra · 26 March 2026
Agent replied · 16 April 2026
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI have just completed the sale of a property through Bairstow Eves in Stratford E15 and they deserve recognition and my appreciation for their efforts.
It was a very stressfull sale; an inherited property with outstanding issues dated back from long before any of us were born with no one remaining alive to gain information from; the support I received, especially from the sales negotiator Scott Lewis was great.
I do recommend.
Alan · 28 January 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA huge than you to Katrina, Ellie and Anita for assisting with selling my apartment. The area was flooded with new build apartments but the team got it sold for me at a small profit. They were honest and didn't make any promises they couldn't keep. A special thank you to Anita for keeping me updated so close to exchange and completion when my buyers Solicitor went quiet and caused me a lot of stress!
Kara · 25 October 2023
Agent replied · 24 October 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally happy with the care and professionalism my wife and I received during the purchase of our flat. It took a long time to complete and it was getting very frustrating, however Ellie was our shining light by keeping us well informed with easy to understand information.
Thank you so much :-)
Adam · 18 December 2024
Agent replied · 22 December 2024
Thank you for leaving us your superb 5* review Adam. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI popped in today and have asked to find a new property, unfortunately I didn't meet a criteria for a property that is currently available but they have forwarded me suggestions on fast tracking their properties that come online on their website also have provided with other options and told me will notify me once a property comes online within my budget. Amazing team and best customer service. Thanks Karl, Rej and Akim!!!
Ken · 29 November 2023
Agent replied · 24 October 2024
Thank you so much for taking the time to leave your comments and 5* review! These are very much appreciated by the local team. Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleAwesome service from Ellie and the team here. Thanks so much - I was buying a property and had to move quickly and they did everything in their power to help. Supportive, fair and honest, in addition to being super flexible around my survey / revisits prior to purchase. Thanks so much Ellie. In a realm of often poor customer service, you guys have been stellar.
David · 27 February 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us this amazing 5* review David. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service. Clearly understood the market and demographic of buyers. Sound advice lead to my house being on the market for less than 3 days before I had a firm offer
Scott kept me up to date at all stages and I am now about to complete in 10weeks!
Thank you Bairstow Eves
Susan · 14 October 2025
★★★★★ 5/5
GoogleI would highly recommend if looking to sell a property in Stratford.
We recently sold our flat with them and have been very impressed, particularly with how they navigated us through the post offer process.
Ian has been invaluable in getting the sale over the line and negotiating the process. Ellie and Paige were excellent in communicating throughout the process and the rest of the team have been great too.
W · 4 April 2025
★★★★★ 5/5
GoogleJust want to give a big thank you to Bairstow Eves agents in Lettings. They were proactive, efficient and extremely helpful. They managed to find me tenants in 24 hours, thanks to Rej and Asia and also dealing with Remy was such a pleasant experience, she was quick and responsive throughout the whole process. Couldn't of wished for a better service and a better team to help me.
Poppy · 25 October 2023
Agent replied · 24 October 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 1/5
GoogleI have never received a worse service. Lies on top of lies. Living without a washing machine since November and nobody seems to care. We’re just being lied and every time the date for the delivery of a washing machine comes, they come up with something new to make up for not having received it. Nobody should go through this and public should know things like this before choosing to move it in a property managed by them. Essential things broke down and not even the branch manager is replying to your emails. There is just nothing you can do! Nobody deserves this. Definitely be mindful about Baistow eves in Stratford!!! Bad bad bad service.
Denisa · 25 October 2022
Agent replied · 24 October 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWould highly reccomend the team here at Stratford and massive thanks to Scott. During the process of buying our first property, Scott listened to exactly what we wanted and our budget and when a property came up that he knew would be perfect for us he called me straight away. During the process of buying the property anytime we had questions or needed someone to help us liaise with the seller Scott was there.
When Scott wasn't there the other workers (Ellie and Ian) stepped right in and kept things moving and kept in constant contact with us.
Natasha · 25 October 2022
Agent replied · 24 October 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have just completed on the purchase of my first new home, and I couldn't have done this without the help and advice from Adam. As a Mortgage Adviser, he took me through the whole process with such ease and confidence, and I really value …
Pamela · 26 March 2026
Agent replied · 16 April 2026
"Thank you so much for your kind words! We are thrilled to hear that Adam provided you with such excellent service and made your home buying process easy and confident. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVery happy with the service these guys provided. Ian, Ellie and Edina made the entire process smooth and stress-free for me, keeping me updated along the way. Will certainly be using them again and most definitely be recommending to friends and family. Well done guys!
Muj · 2 November 2024
Agent replied · 9 November 2024
Thank you for taking the time to leave us your 5* review and recommendation Muj Rauf! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMesba at Bairstow Eves Stratford was extremely helpful in securing a rental property for us quickly. The process was smooth and efficient. Mesba was professional, responsive, and made sure we got a suitable contract in a short timeframe. Highly recommend their services if you need a rental in the area.
Vineeth · 26 July 2024
Agent replied · 24 October 2024
Hello Vineeth, thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that Mesba was able to assist you efficiently and professionally. We appreciate your recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleTerrible estate agents that I would recommend avoiding at all costs! Very shady, manipulative practices that help neither buyers or sellers. I have no idea how their Google rating isn't worse than this, they are consistently complained about on local WhatsApp groups. Until they get closed down - AVOID!
Amanda · 16 February 2026
Agent replied · 16 April 2026
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
GoogleI had a very disappointing experience with this agency. They cancelled the house viewing at the very last minute. We even took a day off work specifically to go and see the property, so this was extremely frustrating and a complete waste of …
Magdalena · 16 March 2026
Agent replied · 16 April 2026
We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleVery happy with the professional service I have received from Jay Jethwa and the team at Bairstow Eves, Stratford in letting my property. Nothing has been too much trouble and the advice and help given much appreciated. Very happy to recommend wholeheartedly.
Paul · 2 November 2024
Agent replied · 9 November 2024
It’s really lovely to read another 5* review and recommendation Paul. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you guys for your support in the sale of my house. This pandemic hasn't been easy but through all the trials and tribulations your team was always there for me. I want to thank you for everything that you guys did and for your professionalism. I want to personally also thank Kristina you was there's for me even on your days off and kept my spirit high even when i felt low. I could not have made the sale without you. The work and support you did was amazing beyond words.
Kind regards
ElvinaPositiveProfessionalism
Elvina · 25 October 2021
Agent replied · 24 October 2024
Thank you for your brilliant 5* review and thank you for your kind comments. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleI would like to say a big thank you to the team down bairstow eves Stratford! Selling a house throughout the pandemic was not easy especially when you live over 100 miles away from the property.
Katrina and Ian from beginning to end were super supportive, understanding and went the extra mile to ensure everything went right, I would also like to thank Ellie who was always polite on the phone and Anita in finalising the sale.
Great job guys!
ParisPositiveResponsiveness, Quality, Professionalism, Value
Paris · 25 October 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can’t speak highly enough of Jay and his team. They always keep us updated and are quick to address any issues.
Jay continually goes above and beyond as do Nzingha and Mesba. Would definitely recommend.
Rohima · 7 December 2024
Agent replied · 11 December 2024
Thank you for your 5* review and recommendation Rohima. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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