Trusted Agent profile · Newcastle upon Tyne, Tyne & Wear
Verified
★★★★★
33 reviews from landlords · all 731 reviews
5 Holly Avenue West, Jesmond, Newcastle upon Tyne, Tyne & Wear, NE2 2AR
33 reviews of Mansons Property Consultants's Newcastle upon Tyne office come from landlords, rated 4.8 out of 5 on average. We know the reviewer is one of the landlords when they told us, ticked it on the review form, or the review says so.
33 reviews from landlords, from every platform, shown as written. First names only.
5/5
View Agentsconfidence in Manson
I can only say we have been very satisfied with the service Mansons have given. The staff have communicated well and any problems have been quickly sorted. Because we live a little distance from the property we have left all servicing of equipment and management to Mandons and could thoroughly recommend them to act as letting agents.
Patricia thank you for the review and positive feedback which will be passed back to the team.
2/5
View AgentsPoor Management Company
I have used Mansons for over 6 years to manage a property in Hexham in Northumberland. I have not been happy with their service on a few occasions which as resulted in errors which I have had to resolve myself
Dear Jennifer, We are sorry to hear this. We would welcome the opportunity to discuss the few occasions you have felt we did not meet your expectations over the six years we managed your property. We strive to provide the best service we can, any suggestions for improvement are always welcome. Kind regards Mrs C Barrow Property Management Manager
4/5
View AgentsAlways very professional
I have used Mansons on a number of occasions and have always found them very business like, but in a friendly manner.. I would not hesitate to use them again when my next property comes up to rent.
Clare thank you for taking the time to leave valuable feedback in your review of Mansons service and the team in handling the rental of your property. Look forward to being of help in the future.
5/5
View AgentsExcellent service
As a landlord they take the hassle out of letting a property. They make decisions on the smaller issues and then discuss the larger issues with you whilst providing you with great advice too.
Many thanks for your kind words Paul - I hope we can continue with our good working relationship.
5/5
View AgentsExcellent!
Great communication & I feel I can leave Mansons to get on with the job. They contact me when required, otherwise it's always in very capable hands, with great results. Many thanks
Clare always a pleasure working with you and thanks for your feedback, will pass it onto the team :)
4/5
View AgentsExcellent communication
Elena at Mansons has been a great communicator whilst letting my property. She has kept me fully informed with appropriate charm and efficiency. Would recommend to other landlords.
Anne, I'm delighted with your review, thank you so much :-). You know where myself and Andrew Coulsons are if you should need us going forward. Many thanks from me and the team! xx
5/5
View AgentsExcellent Service as usual 5 Stars *****
Second property managed by Mansons and the service is excellent as usual. Found a tenant in record time and sorted it all.
Thank you for taking the time to leave valuable feedback in your review of Mansons service and the team in handling the rental of your property. Look forward to being of help in the future.
5/5
View Agentsvery competent
Flawless service with regards to invoice/payments. Very thorough management and maintenance regimes in place
Dear Robert Thank you very much for taking the time to leave a review for the Property Management Department. This is very much appreciated. Kind regards Cindy
5/5
View AgentsManasons property Managment
Excellent service
Thank you for the review Timothy. It has been a pleasure working with you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
33 reviews from landlords, rated 4.8 out of 5 on average. For example, Peter wrote: "As a landlord I have used several letting agents in the past. I have always had issues. I live overseas and I needed a company to truly be me. To truly look ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
