Follwells Ltd Newcastle Under Lyme reviews

★★★★★ 5/5

Google

Fantastic service. Lovely friendly staff nothing too much trouble. Kept informed at all stages of the sale and also got great advice when needed. Would totally recommend. Thanks Folwells.

David · 15 January 2024

★★★★★ 5/5

Google

Excellent estate agents to deal, the best that my family and I have dealt with for over 30 years in Newcastle Staffordshire and always act with honesty and integrity with being nothing too much to help. Just helped out with the sale of a property and were most helpful and efficient yet again.

Sales · 14 June 2023

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ We had a fantastic experience with Follwells. From start to finish, their communication was excellent, we always had regular updates and knew exactly what was …

F · 16 November 2025

★★★★★ 5/5

Google

The sale of our property had a few challenges associated with it so was never going to be a standard sell. We initially went with a larger, more national agency. What a mistake that turned out to be. Follwells was recommended by a local solicitor who explained to us the advantages of using a local estate agent in cases like ours. What a difference! Real professionalism from the start right through to completion with good advice, guidance and communication accompanied by an excellent level of service. We have no hesitation in recommending them.

Ed · 17 October 2023

★★★★★ 5/5

Google

Mark Ingram and all the team at Follwells Estate Agents offered a very professional service from start to finish for the sale of my late mums property with excellent communication, would highly recommend

Caroline · 27 July 2024

★★★★★ 5/5

Google

Follwells were very professional, friendly and attentive to our needs and concerns. We particularly appreciated their excellent communication - keeping us informed at every stage of this stressful life event. They were both calm and calming as we negotiated our house move with our last move being 26 years ago.

Jon · 14 June 2023

★★★★★ 5/5

Google

Just wanted to say a massive Thankyou to the Follwell’s team. Their communication has been exceptional and they have guided me through the whole process even when the solicitors weren’t! 1000% would recommend and we already have our next house up for sale with them! Great customer service 😊

Meg · 14 June 2023

★★★★★ 5/5

Google

In my opinion by far the best estate agent in our area they were so fabulous for both mine and my daughters house sale

Jan · 16 November 2025

★★★★★ 5/5

Google

Excellent service! Great work from Vicky and Donna and the team who did everything needed to keep our purchase as smooth and fast as possible - can't ask for more than that!

Paul · 14 June 2023

★★★★★ 5/5

Google

We have just completed on our house sale through Follwells. All of the staff have been very helpful , polite and professional throughout. We found their advice to be very clear and well thought out. I live at the other end of the country and have been helping my elderly mother move. This could have been really problematic , but the whole team at Follwells have communicated very clearly and calmly with all parties,worked around my visits ,and have made the whole thing run smoothly. The video of the property, which was made for the website was excellent, and I am sure really helped prospective buyers see the house before a viewing. I cannot recommend them more highly.

Ruth · 14 June 2023

★★★★★ 5/5

Google

I have recently been involved with Follwells (Newcastle, Staffordshire) as a potential purchaser. Despite, the sale eventually falling through with lease complexities the members of the team at Follwells were always amenable, understanding and responsive. I would highly recommend them as an estate agent who genuinely care about the satisfaction of both vendors and purchasers.PositiveResponsiveness, Professionalism

Jay · 27 August 2022

★★★★★ 5/5

Google

We used Follwells to market our new rental property. Sian, who dealt with the letting, was friendly, knowledgeable and professional throughout the process, and diligent in finding the right tenant for the property. We would definitely recommend Follwells for sales and lettings.

R · 6 April 2025

★★★★★ 5/5

Google

We experienced attentive and efficient service personal to us. All our questions were answered quickly and we were made to feel very comfortable. Thank you to Helen and your team.

Amanda · 14 June 2023

★★★★★ 5/5

Google

I have recently sold my late Mothers house through Follwells and found them very professional and helpful throughout, from the first valuation to the sale. They provided a friendly compassionate service while also being very proactive and efficient. I was kept updated on the progress of the sale throughout, with regular communication from Helen Follwell. I would highly recommend this company.

Gillian · 6 June 2024

★★★★★ 5/5

Google

Would like to thank everyone member of staff at Folwells, they have helped us to sell my parents home and found them there forever home. Communication and the speed of the sale has been fantastic. If you need to sell or looking to buy !!! The Team at Folwells won’t let you down. Thank you again, you are a FIVE STAR TEAM

Paul · 14 May 2024

★★★★★ 5/5

Google

We have recently purchased a property from Follwells, they have been professional throughout and kept us informed, I wouldn’t hesitate recommending them.

Julie · 24 September 2024

★★★★★ 5/5

Google

The team at Follwells we're extremely helpful and professional from the start of the process right though to completion date ,I didn't have the best experience with my solicitors. However, with Vicky and Helen's experience and knowledge ,they made it feel less stressful

Donna · 14 June 2023

★★★★★ 5/5

Facebook

Recently sold our house in Stone through Follwells, couldn’t be happier with the levels of service we received from John and the team. Nothing was too much trouble and they were very generous with their time. Would not hesitate to recommend them as they were excellent value for money.

Ben · 22 March 2019

★★★★★ 5/5

Facebook

Follwells advice & service were exemplary. Mark's valuation and marketing strategy was honest, accurate, knowledgeable and professional. Throughout the sale, Vicki, Pam & Mark were pro-active and supportive at every stage. I have no hesitation in recommending Follwells to anyone seeking the services of a first class estate agency.

James · 15 January 2019

★★★★★ 5/5

Google

I was very pleased with the service I received from Follwells. They were always ready to help and advise in a timely manner. The staff were all very friendly and cheerful. I would have no hesitation in recommending them, or using them again. Janice McGeehanPositiveResponsiveness, Quality, Professionalism, Value

Janice · 27 August 2022

★★★★★ 5/5

Google

Friendly, efficient, effective and very organised service in the sale of our property. They kept us informed of progress throughout and pushed the solicitors down the chain to ensure the sale went through to the planned timetable. We can highly recommend Follwells!

Andrew · 23 December 2024

★★★★★ 5/5

Google

After a stressful move with a long chain above, Follwells were the one constant and fantastic throughout. From evaluating our property much higher than we thought and getting it sold within 1 week, all the way to handling a stressful last day completion and exchange - often being the first to inform us of events, sometimes days before even our own solicitors! Cannot praise them enough, if you are selling in the area, you can't go wrong with Follwells.PositiveQuality, Professionalism

William · 14 June 2022

★★★★★ 5/5

Facebook

All the staff at Follwells were very attentive, supportive and efficient during our property purchase. They ensured quick and clear communication between us, solicitors and vendor. The couple of times we went into the office, we were welcomed with a warm smile and we were never rushed. Thank you Follwells!

Jess · 7 August 2024

★★★★★ 5/5

Google

Excellent service from start to finish. Arrived at the arranged time, gave sound advice and communicated well throughout. Mark and all the staff are a credit to the company and I won't hesitate to recommend to friends.

Bev · 14 June 2023