5/5
GoogleRhys, is so kind and helpful to secure a house for us. It Five Star for Rhys service. Cheers
Agent replied · 19 September 2023
Thank you, sangeet - we really appreciate you taking the time to post this for Rhys!
Trusted Agent profile · Newbury · Berkshire
Verified
Jones Robinson Newbury reviews
★★★★★
1,942 reviews across 2 platforms
118 Bartholomew Street, Newbury, Berkshire, RG14 5DT
Part of Jones Robinson, see every office.
Jones Robinson's office in Newbury, Berkshire, at 118 Bartholomew Street, is rated 4.8 out of 5 across 1,942 reviews on two platforms, including 1,937 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of four awards Jones Robinson won in 2026.
Reviews
Every review we hold for the Newbury office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat & efficient service every time I use Jones Robinson. thanks team - keep up the good work!
Agent replied · 19 September 2023
Thank you Simon for posting this lovely review!
5/5
GoogleVery helpful, answering any questions I had
Agent replied · 29 November 2023
Thank you for posting this review, Chris!
5/5
GoogleExcellent experience so far! Great communication and speed from the admin team. Over to the selling team!
Agent replied · 19 September 2023
Julie - thank you for posting this lovely review for the Admin team! We really appreciate it and wish you all the very best with your sale.
5/5
GoogleI have received excellent communication and service from Marcus Wenczek of Jones Robinson lettings team. Highly recommend.
Agent replied · 19 September 2023
Thank you for posting this recommendation, we really appreciate it! Marcus will love reading your kind feedback!
5/5
GoogleHighly recommended in both sale and purchase. They are extremely professional, great attention to detail, patient and hard working. Extremely pleased with how they dealt with our sale and purchase. Would use again.
Agent replied
Thank you for taking the time to post your feedback, Julia, this is much appreciated and we're very pleased to have been of service!
5/5
GoogleI am very happy about their service. Thank you jones Robinson team
Agent replied · 19 September 2023
Thank you Av!
5/5
GoogleClare and Jude have been great at helping me look for accommodation highly recommend
Agent replied · 19 September 2023
Thank you for posting this kind recommendation, Christine!
5/5
GoogleClare & the Jones Robinson team are amazing - so helpful & friendly! I cannot fault my experience with them whatsoever
Agent replied · 19 September 2023
Thank you, Aaron, for taking the time to post this kind review - Clare and the team will be thrilled to read this!
5/5
GoogleJones Robinson have been excellent from the start of our experience. Lucy Reeves really took her time to find us a property and arranging viewings. Would definitely recommend to others.
Agent replied
Thank you Sarah, we're so pleased to hear this - Lucy will really appreciate your comments and was very happy to be of help!
5/5
GoogleExtremely friendly and professional. Got all the advise I needed so far before buying my first house. … More
Agent replied · 19 September 2023
Thank you for taking the time to post this! Caitlin will be delighted to read these kind words.
5/5
GoogleSean at the Newbury office was most helpful with my enquiry. He was polite and informative- many thanks.
Agent replied · 19 September 2023
Thank you for taking the time to post this kind review Jeff! Sean has been delighted to be of help.
5/5
GoogleGreat customer service - really impressed with Marcus in particular
Agent replied · 19 September 2023
Thank you, Alice - we really appreciate it!
5/5
GoogleHave recently sold a property in Newbury and appreciate the support and professionalism of Paula to keep the sale moving and Paul for his advise ahead of good to market
Agent replied
Thank you so much for this review, Richard! Paul and Paula are delighted to be of help and will appreciate your feedback.
5/5
GoogleFantastic service from Elle at Jones Robinson!
Agent replied · 19 September 2023
Thank you for posting this review, Johanna!
5/5
GoogleI found Marcus very helpful. He asked good questions to help find the right property.
Agent replied · 19 September 2023
Thank you, Valerie! Marcus has loved being of help!
5/5
GoogleGot a good experience of introducing new property.. I am extremely happy for your service
Agent replied · 19 September 2023
Thank you for posting this kind review, Roshny!
5/5
GoogleReceived straighforward information and assurance of more if anything relevant comes along.
Agent replied · 19 September 2023
Thank you for posting this kind review, John!
5/5
GoogleI would like to thank all the staff who supported me especially clare black.
Agent replied · 19 September 2023
Thank you, Praveen! We really appreciate you taking the time to post this!
5/5
GoogleI'm super happy and satisfied with the response & service I received from Marcus Wenczek (Jones Robinson Estate Agent, Newbury).
Agent replied · 19 September 2023
Thank you for taking the time to post this review Dipesh! Marcus has been delighted to be of help.
5/5
GoogleWendy and the Jones Robinson team were friendly, knowledgeable and extremely helpful throughout the entire process, thank you so much!
Agent replied · 19 September 2023
Kevin, thank you very much for posting this kind review for Wendy! We really appreciate it!
5/5
GoogleVery helpful staff in our quest to buy and let a house we had bought through them, including finding a good builder to do the necessary repairs to the property. Highly recommended.
Agent replied
Diane, thank you so much, we really appreciate you taking the time to post your comments and we hope we can help again!
5/5
GoogleVery nice and friendly staff. Jude Buckley
Agent replied · 30 October 2023
Thank you, Anjaly!
5/5
GoogleLaura, Poppy and team of Jones Robinson have been pleasant to deal with, very efficient and prompt in letting my property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buyers2 reviews
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Tenants1 review
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
About Jones Robinson Newbury
At Jones Robinson, estate agents in Newbury, we value your home. That simple phrase has two meanings for us. Of course, we value your home, as in we’ll come and tell you how much it’s worth. However, at Jones Robinson Estate Agents we also value your home, we realise how much it means to you. After all, it’s probably your most valuable asset. Located in the heart of Newbury, David Jones and Charles Robinson joined forces in 1998 and opened our estate agents branch in Bartholomew Street with just 7 staff and a handful of properties. Paul Hodgson also joined in 1998 and was made director in 2004. During the past 21 years the company has grown in stature to over 60 members of staff and five offices across West Berkshire, Wiltshire and Oxfordshire. As leading Newbury estate agents, our expert and friendly team are on hand to help whether you're looking to buy or sell. If you're keen to sell, our expert estate agents will help you to achieve the best price for your home and will be on hand to help you through every step of the process. If you're looking for a letting agent in Newbury, we can help you find an excellent rental home that suits your needs or help you find trustworthy and reliable tenants if you're looking to let. Newbury's Sales Manager is Beth Sharpe, and the team of valuers include Paul Hodgson, Paul Evans, Caroline Maddock, James Oldring and Edward Taylor, assisted by an ever-growing team of sales and administration staff. Our Lettings and Property Management departments are led by lettings manager Sian Cockerell, head of property management Anna Lyons, new business manager Laura Davenport and accounts manager Chloe Morey. Jo Woolley manages the group's Operations and Marketing functions.
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Questions about Jones Robinson Newbury
Has Jones Robinson won any awards?
Yes. Jones Robinson won Platinum in The Trusted Agent 2026 awards.
