Trusted Agent profile · Newbury · Berkshire
Verified
★★★★★
1,942 reviews across 1 platform
118 Bartholomew Street, Newbury, Berkshire, RG14 5DT
Part of Jones Robinson, see every office.
Jones Robinson's office in Newbury, Berkshire, at 118 Bartholomew Street, is rated 4.8 out of 5 across 1,942 reviews on 1 platform, including 1,937 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of four awards Jones Robinson won in 2026.
Every review we hold for the Newbury office, from every platform, shown as written. First names only.
5/5
GooglePaige Bradley, Tenancy Progression Consultant at Church Robinson, Newbury, did an efficient, consientious and timely job in obtaining new tenants for us. Thank you
Thank you, Marci - we really appreciate you taking the time to post this kind review for Paige.
5/5
GoogleGreat staff showed us around the property and were very helpful with questions about the property and follow up questions about forms.
Thank you, Dean! We really appreciate you taking the time to post this kind review.
5/5
GoogleJust had our management visit done by Jude Buckley and wanted to say how friendly and efficient I found her to be.
Thank you, Shula. We really appreciate you posting this for Jude.
5/5
GoogleThis morning was my first contact with an estate agent in many years and i was so glad i spoke with Clare. She was both professional and friendly. She was quick to come back to me after i sent an email. So definitely 5 stars for Clare Black :)
Myriam, thank you so much for taking the time to post this lovely review for Clare!
5/5
GoogleJones Robinson have been excellent at understanding our needs and keeping us informed of new and interesting properties. Clare Black in particular has been brilliant, accommodating our needs re viewings and even being super kind and helpful when I was very late to an appointment. 😊 Thank you! …
Thank you so much Sue, Clare will absolutely love reading your feedback!
5/5
GoogleI am just about to complete on a property that I have purchased through Jones Robinson and wanted to say huge thanks, particularly to Sophie and Deborah, for their efficiency, professionalism and most friendly manner throughout the buying process. I would highly recommend this agency.
Carol - thank you for posting this kind recommendation for Sophie and Deborah! They will be delighted to read this!
5/5
GoogleVincent conducted our viewing yesterday. This was our second viewing with him and we found him to be a great person to deal with on both occasions. He made us aware of local road closures before our arrival and was very informative once we … More
Thank you, Sam for posting this delightful review for Vincent, we really appreciate it! He will be thrilled to read your kind comments!
5/5
GoogleIt was an absolute pleasure to meet Paul Hodgson from Jones Robinson when he came to value my house. Paul spent more time with me than any other valuers, patiently talking me through the selling process, and what I now realise was the best … More
Thank you, Katy we really appreciate your lovely recommendation! Paul and the team have loved being of help and will be delighted to read your feedback!
5/5
GoogleMollie and Paul have been absolutely amazing. From the moment I met Mollie she was super lovely, so helpful and enthusiastic - as a team they worked extremely fast to get our property on the market and we accepted an offer within the first … More
Laura - thank you for posting this lovely feedback - Mollie and Paul will love reading your kind comments!
5/5
GoogleRecently used Jones Ronbinson for my move and it was a totally pleasant experience. In particular Poppy Watts & Oli were fantastic. I deal with agents on a day to day basis and can honestly say that if you are looking at appointing an agent to look no further.
5/5
GoogleAlthough we couldn’t arrange a viewing for a particular property because of landlord requirements. I would like to highlight that Anisha contacted me straight away and was very kind and helpful.
Thank you for posting this lovely review, Kevin! Anisha has loved being of help.
5/5
GoogleOur experience with Jones Robinson has been amazing. Being first time buyers, we had no idea what to expect and the prospect of taking such a huge step has been daunting but they have been kind, patient, professional and super helpful. I … More
This is great feedback for our Lambourn ladies - Jo, Kay and Toyah will be so please to read your comments!
5/5
GoogleI have called and enquired about the property. Anisha Lane has collected the details and keeping us touch to help. Hope she would find as the letting property.
Thank you for posting this kind review, Ramya! Anisha will love reading this!
5/5
GoogleI contacted by Clare who was very helpful regarding my needs for a suitable property rental for myself. 100% positive, a careful listener, she explained the availability of the properties about which I had enquired and the viewing date. Thank you for a very prompt response.
Thank you so much Jo! This is such a lovely review for Clare, she will love reading this!
5/5
GoogleHarri and Paula helped us with our first property purchase and made this process less stressful and as easy as possible. With their professional help we got all answers to our questions quickly and always knew what stage of purchase we were on. Thank you guys for all your help and we wish you good sales next year :)
Thanks Olesia, we really appreciate you taking the time to post a review, Harris and Paula will be so pleased to read your feedback!
5/5
GoogleWe have had the pleasure of working with Kate Johnson, Beth, Matt, Tayler and Jack to guide us with the purchasing process of a beautiful apartment in Newbury. Given some glitches with international telephone and e-mail service all so far is going very well indeed.
Nathan - thank you posting this lovely feedback! We really appreciate it!
5/5
GooglePaige has helped us through a very smooth transition of tenants, keeping us informed at every step. Thanks for your help.
Thank you for taking the time to post this review. Paige has loved being of help!
5/5
GoogleBeth Rawcliffe and Paula Rudge provided a first class service, keeping in regular contact and chasing up solicitors on both sides.
Thank you, Hannah - we really appreciate you taking the time to post this kind review for Beth and Paula.
5/5
GoogleI have been with Jones Robinsons for 2 year and I must say I am a very happy customer. 10/10 to Jude Buckley for honest visit reports and for being such a lovely person.
Thank you so much for posting this review Cosmin! Jude will love reading this!
5/5
GoogleI have rent a flat from Jones Robinson with the excellent service from Anisha, Vanessa and Jude. Thanks a lot.
Thank you, Tiankun! We really appreciate you posting this review.
5/5
GoogleMe and my partner are first time buyers, for our first house viewing we had a lovely lady called Carrie, she was very friendly, gave us a lot of information about the house as well as the local area, made our first house viewing stress free and fun,
Thank you, Caleb, Carrie will really appreciate your feedback and was very happy to be of help!
5/5
GoogleWe like the services of Jones Robinson in my search for a new property. Clare Black, who has been helping me with this is pretty professional and went extra mile to book a viewing for a new available property as per my need. Keep the good work !!
Thank you for taking the time to post this review Anuj. Clare will love to read your kind comments.
5/5
GoogleSomething that sadly many firms have lost over the years is the simplicity of communication. Over the past week I have been overwhelmed by the professionalism, support and continuous communication from the team at Jones Robinson and cannot recommend them and their positive and happy approach enough
Thank you Ed, this is great feedback - our team will be so appreciative of your kind words!
5/5
GoogleThis is a really good and professional agency -we are starting on our journey as buyers and Caitlin on the front desk for sales is brilliant! A great front desk makes for a great first impression :)) We know the same degree of service will prevail .....
Thank you, Jill, this is such a kind review! Caitlin will be delighted to read this.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
At Jones Robinson, estate agents in Newbury, we value your home. That simple phrase has two meanings for us. Of course, we value your home, as in we’ll come and tell you how much it’s worth. However, at Jones Robinson Estate Agents we also value your home, we realise how much it means to you. After all, it’s probably your most valuable asset. Located in the heart of Newbury, David Jones and Charles Robinson joined forces in 1998 and opened our estate agents branch in Bartholomew Street with just 7 staff and a handful of properties. Paul Hodgson also joined in 1998 and was made director in 2004. During the past 21 years the company has grown in stature to over 60 members of staff and five offices across West Berkshire, Wiltshire and Oxfordshire. As leading Newbury estate agents, our expert and friendly team are on hand to help whether you're looking to buy or sell. If you're keen to sell, our expert estate agents will help you to achieve the best price for your home and will be on hand to help you through every step of the process. If you're looking for a letting agent in Newbury, we can help you find an excellent rental home that suits your needs or help you find trustworthy and reliable tenants if you're looking to let. Newbury's Sales Manager is Beth Sharpe, and the team of valuers include Paul Hodgson, Paul Evans, Caroline Maddock, James Oldring and Edward Taylor, assisted by an ever-growing team of sales and administration staff. Our Lettings and Property Management departments are led by lettings manager Sian Cockerell, head of property management Anna Lyons, new business manager Laura Davenport and accounts manager Chloe Morey. Jo Woolley manages the group's Operations and Marketing functions.
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Yes. Jones Robinson won Platinum in The Trusted Agent 2026 awards.
