Jones Robinson Newbury reviews

★★★★★ 5/5

Google

I've been helping a neighbour (new to this country) buy a property over the past 2 months. We have viewed several, all with different agents. Yesterday we saw a cottage in Bishops Cannings...(I'm sorry I can't remember your name) but you were excellent. You had the background and knowledge of the property immediately to hand that so many of your competitors just can't come back with, even after a few days.....if I was selling a property in your area - I would certainly look to use your services.

Adam · 24 September 2023

★★★★★ 5/5

Google

Always a great service from the lettings team, especially Marcus & Lisa, who have been extremely helpful and friendly. I am currently renting through Jones Robinson but am looking now for a smaller property within the Newbury area, now I … More

Jacqui · 17 November 2022

★★★★★ 5/5

Google

I cannot recommend Jones Robinson highly enough, in particular Paula who is an utter legend. She was all over the communications up and down the chain and without a shadow of a doubt we would not be completing before the stamp duty deadline had it not been for her drive and tenacity.

Simon · 27 June 2021

★★★★★ 5/5

Google

Paul and the team have been amazing through what I can only describe as quite a long winded sale, but we’ve finally reached the goal post! Thank you again Paul

Sue · 2 November 2023

★★★★★ 5/5

Google

It has been a pleasure dealing with Jones Robinson, my mother and I have been extremely impressed. I would like to thank Jude Buckley for her kindness and professionalism

Luke · 23 November 2023

★★★★★ 5/5

Google

I have found Jones Robinson a really nice lettings agent to deal with. Lisa Perowne has been really helpful and made the whole process easy and smooth as well as being a lovely person to talk through things with. Really great service, highly recommend!

Bee · 15 August 2022

★★★★★ 5/5

Google

Very please with the sales agents and letting team at Jones Robinson Newbury. Sian, Freya and Vanessa went above and beyond to help with our first home and ensure our move goes as smoothly as it possibly can for us. We would definitely recommend to family and friends for their amazing service and kind attitudes.

Victoria · 15 September 2020

★★★★★ 5/5

Google

Jude Buckley was patient, lovely, and above all very good in human relation.

Enock · 24 September 2024

★★★★★ 5/5

Google

Extremely helpful with any queries I’ve had, and very quick responses. Very professional, and helpful. Anna Lyons has been amazing, helping us move into another property while we’re staying with Jones Robinson’s. She has helped us along the way, and we might not have got where we are without all of her help and guidance.

Nicole · 6 September 2020

★★★★★ 5/5

Google

Having had a few bad experiences renting in this current climate, Caitlin is like a breath of fresh air. Really appreciate the prompt phone calls/emails, clearly understanding how stressful this all is and that waiting for a response can be very nerve wracking!

Kiri · 19 September 2022

★★★★★ 5/5

Google

I was in contact with Lisa Perowne at Jones Robinsons to rent a house. Lisa was very professional, knowledgeable and helpful during the process, moreover very prompt in responding to any form of communication. Highly recommend Jones Robinsons and Lisa’s service to anyone.

Ansalam · 19 September 2022

★★★★★ 5/5

Google

I spoke to Caitlin today to discuss two properties and arrange viewings. She was really friendly, very helpful, and knowledgeable in terms of the properties. Apologies for the background noise and having to shout, Caitlin, but it was lovely to talk to you.

Greg · 19 September 2022

★★★★★ 5/5

Google

I have had a good experience so far with the Newbury location staffs. A particular shout out to Lisa (lettings team) and Matt (sales team) for being kind and helpful. I would recommend this agency for potential renters/buyers. Friendly, professional, courteous and communicative.

Aravinda · 19 September 2022

★★★★★ 5/5

Google

My wife and I recently started looking for a new house to buy and we relied on Jones Robinson. The team was very helpful, especially Caitlin who was able to help with scheduling the views and address our concerns in a fantastic way.

Dario · 19 September 2022

★★★★★ 5/5

Google

Excellent experience. Rachel was lovely and gave us plenty of time to view the property, answering any queries we had. As first time buyers, we couldn’t have asked for a better first house viewing!

Joe · 11 July 2023

★★★★★ 5/5

Google

We have had such a great experience working with Paige Bradley of Jones Robinson. Paige did a fabulous job helping us get our house let. She is friendly, courteous and efficient. She promptly answered any questions we had as was able to pass on any concerns to the correct person if our question was for a different department. I wouldn't hesitate to recommend her excellent service.PositiveQuality

Merrilynn · 27 June 2024

★★★★★ 5/5

Google

Clare was very helpful and informative and made the process of renting my property easy and stress free.

Lucy · 27 June 2024

★★★★★ 5/5

Google

I had my enquiry answered by Caitlin Fitzgerald. Displaying the highest standards of customer service, she couldn’t have done more to assist me. I’d made an online enquiry prior to the branch opening. I had an email from her within minutes after opening time with more information and when I called shortly after she did everything possible to accommodate my needs. Furthermore, when we realised that my enquiry could not be progressed further, she refused to be beaten and provided a potential solution. She was polite, understanding and sympathetic to my situation and needs and I felt like she genuinely cares. An all round excellent customer centric experience - thank you.

Ben · 25 August 2023

★★★★★ 5/5

Google

Caitlin was extremely helpful during my telephone conversation. She was friendly yet professional. She took time to listen to my questions and found out the answers immediately. She used her local knowledge of Newbury to tell me more about … More

Sheila · 17 November 2022

★★★★★ 5/5

Google

Caitlin at Jones Robinson was especially helpful when enquiring about a property for sale. Very friendly and really clear when booking us a viewing. Caitlin made sure she checked the particulars for the property and was very thorough taking … More

E · 17 November 2022

★★★★★ 5/5

Google

James was really helpful and professional when we needed to list and sell our property in Newbury. He gave great advice and really good communication. Caroline helped us throughout the sale process, she was always on hand to help and a great support system. We would recommend Jones RobinsonPositiveResponsiveness, Quality, Professionalism

Zoe · 21 June 2021

★★★★★ 5/5

Google

Very good company and a pleasure to deal with.In particular our property manager is Nikki Jeffreys who is extremely helpful and reassuring

Andrew · 22 August 2026

★★★★★ 5/5

Google

Becky has been an amazing help throughout my whole experience and I cannot thank her and her colleagues enough , I now have a place to call home and I will be forever grateful, very polite and professional throughout.

Georgia · 22 January 2023

★★★★★ 5/5

Google

For Caitlin. Thank you for taking the time to explain the rental process with me today. It was super helpful as I have been out of the rental market for a long time. You were kind, considerate and accomodating!

A · 17 January 2023