Jones Robinson Newbury reviews

★★★★★ 5/5

Google

I had a very pleasant and comfortable experience interacting with the Lettings team of Jones and Robinson while searching for an apartment suitable for me and later going through the process of finalizing on the terms once I found one. Becky from the Lettings team have been my point of contact and she is very approachable and cooperative. She ensured that I had a smooth process from arranging a viewing up until moving in to the new apartment. Thanks to Jones and Robinson team for your support and efforts.

Manish · 22 March 2024

★★★★★ 5/5

Google

Anisha was really good at focusing on my needs and requirements. She very patient and has a real instinct for understanding clients needs, a natural ability to feel what I was experiencing, and in-turn meet my needs effectively. Thank you Anisha

Okonkwo · 29 August 2023

★★★★★ 5/5

Google

Paula kept in touch with me weekly and then almost daily near the end of my property purchase - couldn't be happier with the service!

Jo · 27 July 2024

★★★★★ 5/5

Google

We have recently purchased a property with Jones Robinson, Paula was fantastic! She kept us updated throughout the entire process. She was professional and constantly went that extra mile for us, including working on her day off! I really think if it was not for her we wouldn't have made it to exchange! Thank you so much.PositiveResponsiveness, Quality, Professionalism, Value

Powell · 21 June 2021

★★★★★ 5/5

Google

Great experience , very helpful staff. Kerry has helped a lot in closing the rental agreement. Good job, all the best

Sarat · 13 March 2026

★★★★★ 5/5

Google

Successfully exchanged contracts recently for a property purchased via Jones Robinson. Although it took longer than expected due to delays in conveyancing but special mention to Paula Rudge who was fantastic throughout the whole journey.

Nikhil · 27 May 2025

★★★★★ 5/5

Google

Very nice experience buying our new home through Jones Robinson. Paul was absolutely brilliant, couldn’t have asked for better! Many thanks!

Mihai · 24 September 2024

★★★★★ 5/5

Google

Paula was fantastic at assisting me in the process of buying my first property. I had a good buying experience with Jones Robinson.

Charles · 22 August 2024

★★★★★ 5/5

Google

Excellent service provided by Gemma Batey. I moved out of my flat and had a nightmare with the professional cleaners (I tried to organise it through someone different!) and Gemma was amazing and helping me find a solution through things and ensuring I got my deposit back - great customer service.

Laurence · 19 September 2022

★★★★★ 5/5

Google

Last Friday with the assistance of Paula Rudge we completed on the sale of my flat in Thatcham. Paula worked very hard to chase the solicitors and the buyers and keeping all informed. Without her input and support I would have pulled out of the sale. Thanks Paula for sterling work.

Daniel · 19 September 2022

★★★★★ 5/5

Google

I called Jones and Robinson regarding a property I had seen but unfortunately it had already gone. I spoke with Clare who was extremely helpful and was listening to what I would want from a property. Clare has been extremely helpful and I look forward to working with her in the future!

Alex · 8 August 2022

★★★★★ 4/5

Google

Working with Clare Black is proving easy and effective! So far the most engaging and genuine estate agent I’ve had a chance to speak to when it comes to looking for properties in Newbury!

Stefan · 22 January 2024

★★★★★ 5/5

Google

Becky has been outstanding in assisting with my property search. Her professionalism, clear communication, and dedication have made this experience incredibly positive. I appreciate her exceptional service in helping me find the right property.

Vandit · 22 January 2024

★★★★★ 4/5

Google

Always received great service from Jones Robinson ever since I started looking for a house. Special mention to Clare Black and Marcus Wenczek for being so patient with my requirements and always provide matching properties. Appreciate your support, keep up the good work 🌟🌟🤝 …

Nutan · 10 April 2023

★★★★★ 5/5

Google

I chatted with Lisa Perowne who was very friendly and helpful. We discovered too that we were both Canadian, and we chatted about what we missed and where we had come from. She made sure to take my details to help in my search for a new place, and has been very responsive and kind. Thanks Lisa :)

Jane · 19 September 2021

★★★★★ 5/5

Google

Completed our second property inspection and I was glad with how Jude Buckley completed the process efficiently! I was able to work from home without interruption and she even went above and beyond by helping me with the landlords’ posts which were returned by Royal Mail after I sent them back RTS. You have been really helpful and also overall grateful for Church Robinson and Jones Robinson’s support in managing the property. Thank you to your hardworking team! Mars

Mars · 22 March 2024

★★★★★ 5/5

Google

I want to thank Rhys Jones I sent so many requests to view the apartment and only Rhys responded and was attentive and tried to help us with our issue! And most importantly he did everything very quickly and we didn't have to wait long! Thank you so much

Mariia · 18 November 2022

★★★★★ 5/5

Google

I called up about renting a property and spoke to Anisha at Jones Robinson, she was really polite and so helpful with my enquiry. Hopefully we'll have more dealings with them for renting a property.

Nikki · 23 December 2023

★★★★★ 5/5

Google

We are a company that purchase many properties per month & speak with many Estate Agents but I must say talking to Jo (Joanne) Branch Manager was a absolute pleasure as she was courteous, polite, friendly and extremely cheerful ! Great Person made my day :-)) Strongly recommended....

Calibre · 18 December 2022

★★★★★ 5/5

Google

Thank you to James for his help in selling our property and Paula for managing the sales process for us. We were kept well informed throughout and our questions were answered quickly.

Mandy · 21 February 2024

★★★★★ 5/5

Google

I showed an interest in a rental property and emailed Jones Robinson accordingly. I quickly received a call from Clare Black from the rental team. Clare was interested, helpful, informative, knowledgeable, efficient and friendly. She was able to quickly book us in for a viewing. Very impressed indeed with Jones Robinson.

Sandra · 15 August 2022

★★★★★ 5/5

Google

Having just completed with Jones Robinson I found them really helpful and all in all from a very stressful move they really made their best efforts to reduce the stress. I'd especially like to thank Paula Rudge for her help in those final days of exchange to get us there!

Tamasine · 19 September 2022

★★★★★ 5/5

Google

A very positive experience, Clare was great, she contacted me via both email and telephone shortly following my property enquiry. During our call she aided me in arranging a viewing of the property within 24 hours. Given the poor experience I've had with other agencies this was a breath of fresh air.

J · 21 June 2022

★★★★★ 5/5

Google

I purchased a property through Jones Robinson and was very pleased with all the staff I came into contact will but I must give a very special mention to Paula Rudge who went above and beyond on my behalf when it look like the seller was … More

Ronnie · 28 November 2022