Every review we hold for the Newbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe rent our house through Hamptons Newbury who found an excellent tenant quickly and carried out all necessary checks professionally. They also manage the ongoing rental for us which is very helpful when work is required. The team is very good and our property has been well managed by various team members, and latterly by Paige as our Property Manager.
Michael · 26 October 2019
Agent replied · 24 October 2024
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that the team had such a positive impact on your experience with us. It is particularly great to hear that you feel our management services have been to a high standard, we look foward to sharing this feedback with Paige and the team. Thank you again!
★★★★★ 5/5
GoogleWe placed our home on the market with Hamptons Newbury, and were delighted to receive a cash offer on the first day of viewings which we accepted. We were kept in the loop throughout the sales process and successfully completed in October. Everything from the initial quote/valuation, through to the marketing and ongoing communications was top notch. We would definitely recommend Hamptons to anyone looking for a professional team to sell their property.PositiveResponsiveness, Quality, Professionalism, Value
Simon · 25 October 2022
★★★★★ 5/5
GoogleThank you, Ellady, for helping us find a new home quickly.
Volodymyr · 18 November 2024
Agent replied · 23 November 2024
Thank you for your wonderful review Volodymyr. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleAlfie and his team at Hamptons in Newbury were truly excellent in helping us rent out our property. Their communication was so much better than the other agents we have used and the quality of tenants was great too. A pleasure doing business with so thank you.
Marston · 26 October 2016
★★★★★ 5/5
GoogleHamptons have been quick to respond to our communications and work well with our landlord to get things sorted. Many thanks, especially to our property managers Harjeet and Charlotte.
Meurig · 29 November 2023
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review Meurig. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleExcellent team and excellent service. This sale would have stalled without their diligent and determined efforts.
Particular shout outs go to Sarah, Victoria and Kate who all did a sterling job. Many thanks and best wishes for the future.
Phil · 25 October 2022
Agent replied · 24 October 2024
Hi Phil, we are delighted that you enlisted Hamptons Estate Agents Newbury and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleGreat service and responsive, friendly staff
Yeung · 19 November 2024
Agent replied · 23 November 2024
Thank you for your wonderful review Yeung. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleThe team at Hamptons Newbury are so friendly and professional! I have had experiences with other agencies in the past and the level of service from Hamptons went above and beyond, especially as I needed things doing with a quick turnaround! Alfie and the rest of the team did a great job. Thanks for your help!
Sally · 26 October 2018
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review. We take great pride in our people and I know Alfie and the team will be so pleased to read your kind words. Thank you again!
★★★★★ 5/5
GoogleI've been renting via Hamptons for over 4 years and have always found them helpful and on hand should I need them.
Tiffany · 10 January 2024
Agent replied · 9 January 2025
Thank you for taking the time to leave us a review Tiffany. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleThe complete sales experience with Hamptons in Newbury was a pleasure from start to finish. Deborah's team is professional and easy to deal with. I highly recommend them.
Elizabeth · 25 October 2021
★★★★★ 5/5
GoogleVery professional, helpful and supportive team at Hamptons. Deborah and the team are the best Agents we have worked with over nearly 40 years and four moves. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Jim · 25 October 2020
★★★★★ 5/5
GoogleI've been renting via Hamptons for over 4 years and have always found them helpful and on hand should I need them.
Tiffany · 29 November 2023
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review Tiffany. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleHamptons went above and beyond our expectations even handing keys over to our buyers on their day off. Kate, Harry and Deborah were excellent and kept in touch with updates and feedback regularly. Would highly recommend
Donna · 26 October 2018
★★★★★ 5/5
GoogleCharlotte my property manager is dedicated and always happy to help, on hand to offer support in the management of my property.
Colin · 25 October 2023
Agent replied · 24 October 2024
Thank you for your review Colin. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleIt was a novel experience to be helped by Hamptons as a buyer, as they genuinely seemed to be interested in serving both us a buyers as well as their clients the vendors! Professional and helpful team, with Kate assisting with our viewings and all the follow-up and nitty gritty of smoothing the conveyancing process by good communications with both parties. Would not hesitate to use Hamptons again when we sell one day. Many thanks
B · 25 October 2020
★★★★★ 1/5
GoogleAvoid Heather Fraser. Worst company I have dealt with. I am a property maintenance company that work for various estate agents around the area. Hamptons refused to pay my invoice for work that was fully completed months ago. In the end I had to settle for a small amount just to receive some of my money back. I will never use Hamptons again and I work with big estate agents.NegativeProfessionalism
Craig · 25 October 2021
★★★★★ 5/5
GoogleDeborah and Kate have been fantastic in helping us to sell our house. After a lengthy exchange they were very understanding and supportive and worked hard to keep the deal alive. I have no hesitation in recommending them for when you want to sell your house.
Gaye · 26 October 2018
Agent replied · 24 October 2024
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear Deborah and Kate have provided you with a 5* service. We take great pride in our people and are thrilled to read you would recommend our services. Thank you again!
★★★★★ 5/5
GoogleVery helpful team. Kate was friendly, helpful and professional. Hamptons helped us to find the perfect property and assisted in every aspect of our purchase!
Ivan · 25 October 2020
★★★★★ 5/5
GoogleVery pleased with the service and professionalism of the Hamptons team. Victoria Anderson-Stewart navigated marvelously the entire process for us, offering excellent customer service and a personal touch.
Christina · 25 October 2022
Agent replied · 24 October 2024
Thank you for your positive feedback of Hamptons Estate Agents Newbury. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
★★★★★ 5/5
GoogleThank you to Hamptons for a great service and a job well done
Helen · 29 November 2023
Agent replied · 24 October 2024
Thank you for your wonderful review Helen. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
★★★★★ 5/5
GoogleGood communication and followed up regularly, even during a very busy time.
Thank you Deborah and Sarah!
Shirin · 25 October 2021
★★★★★ 1/5
GoogleHaving left several messages requesting a call back over the last 7 days (as they appear not to answer the phone) I have still had no response. Perhaps a blessing in disguise.
Drew · 25 October 2021
Agent replied · 24 October 2024
Thank you for your review, we can see your enquiry was received and we attempted contact twice to discuss your requirements further. I can see messages were left by Oliver, so please do contact the team who are happy to continue helping in your search.
★★★★★ 5/5
GoogleThe team at Hamptons Newbury delivered an absolutely fantastic service . Great communication and efficiency made my experience with them stress free and enjoyable, compared to other estate agents I have used previously. Keep up the great work - highly recommend!
Mary · 26 October 2018
Agent replied · 24 October 2024
Thank you for leaving us a review, we really appreciate it! We take great pride in the our people and the services they offer and it is wonderful to read you had such a positive experience with the team in Newbury, thank you again!
★★★★★ 5/5
GoogleHaving recently been looking for a property in the Newbury area, I would highly recommend Hamptons … they were exceptionally helpful and friendly and helped guide us through the process. We shall be using them again in the future!
Marram · 26 October 2018
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review! We take customer service very seriously and are delighted to hear that you had such a positive experience with the team in Newbury. Thank you again!
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