Every review we hold for the Newbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWonderful service and a wonderful team, who were always available to answer my questions, big or small. The team found a fantastic tenant and made the whole process simple and stress free. I couldn't recommend them more.
Charlotte · 26 October 2019
Agent replied · 24 October 2024
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear you had such a fantastic experience with the team in Newbury. We take great pride in our people and are thrilled to hear the team made the process simply and stress free. Thank you again for leaving us a review.
★★★★★ 5/5
GoogleVery good experience. most helpful agents, very good properties, good guidance and the way we went about the whole case was very good. these folks are good and I would definitely go to them for any property requirements.
Mahavir · 26 October 2018
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review! We take great pride in the services our people deliver and are extremely pleased to see that the team in Newbury provided you a with 5* service, they will be delighted to read your review, thank you again!
★★★★★ 1/5
GoogleI found a particular employee of the Newbury branch to be very derogatory and as such shall not be using them to represent the sale of our house.NegativeProfessionalism
Rebecca · 25 October 2021
Agent replied · 24 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
GoogleHaving recently dealt with the team at Hamptons Newbury, I always found them to be helpful and efficient and should we need to let or sell our house in the future we shall be engaging their services!
Jo · 26 October 2018
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review. We are delighted to hear you had a positive experience with the team in Newbury and have no doubt they will look forward to helping you again in the future. Thank you again!
★★★★★ 5/5
GoogleCan't fault them. Hamptons were so helpful from beginning to end when we purchased our house through them. Deborah and Kate did everything to move the sale through quickly so would definitely recommend using them!
Holly · 26 October 2019
Agent replied · 24 October 2024
Thank you for leaving us a review. Customer service is very important to us, so it is wonderful to hear that Kate and Deborah had such a positive impact on your experience with us. It is especially great to hear the sale went through so quickly and you would recommend our service further. We take great pride in our people and look forward to sharing your feedback with the team. Thank you again.
★★★★★ 5/5
GoogleReceived a very professional service from Hamptons international recently. Jack H explained the process from start to finish answering all of my questions and concerns with patience and putting my mind at rest. Highly recommend
Donna · 26 October 2018
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review! Jack is a great asset to the team and we are thrilled to receive such positive feedback about the level of service he provided. Thank you again!
★★★★★ 5/5
GoogleI was very impressed by the service I received from the Hampton's Newbury team when selling my property. All of the staff were friendly, responsive and knowledgeable. I have no hesitation in recommending them.
Siobhan · 26 October 2018
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review. We take customer service very seriously and are thrilled to read you have such a positive experience with the team in Newbury! We have no doubt that would be more than happy to assist any of your family and friends in the future, thank you again!
★★★★★ 5/5
GoogleWe instructed Hamptons to take over the sale of our property and we could not have been happier with the service we received. All of the team were very friendly and approachable. They regularly kept us up to date with information and we truly felt they were doing all they could could get our property sold. We would highly recommend them.
Katie · 25 October 2020
★★★★★ 5/5
GoogleFantastic service from Alfie! He was attentive and professional at all times. Made the process effortless and was always contactable to answer any questions and clarify each step. I would highly recommend them!
Mo · 11 January 2019
Agent replied · 9 January 2025
Thank you for taking the time to leave us a review. We are very proud of the high standard customer care Alfie and the team provide, they will be thrilled to read such a positive review. Thank you again!
★★★★★ 5/5
GoogleWe would highly recommend Hamptons, Newbury. Their service was superb and they were so helpful in helping us purchase our first home. Deborah H especially was extremely professional in her assistance.
Jonny · 26 October 2019
Agent replied · 24 October 2024
Thank you for your review. We take customer service very seriously and are delighted to receive such positive feedback about the team in Newbury. We hope you are enjoying your new home! Thank you again.
★★★★★ 1/5
GoogleTerrible customer service from Ollie and he tries to take.advantage of people's sutuiton
Eanna · 25 October 2022
Agent replied · 24 October 2024
Hi Eanna, we sincerely apologise that this is what you experienced. This is not the standard Hamptons Estate Agents Newbury sets. Please could you send us an email to OmariQ@hamptons.co.uk , so we can get in contact with you. Thank you.
★★★★★ 5/5
GoogleJack provided an extremely helpful and efficient service whilst helping me during my search for a property. I will definitely be recommending to friends and family!
Ben · 26 October 2018
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review! We are delighted to hear that Jack provided you with a 5* service and have no doubt he will be thrilled to read your review. Thank you again!
★★★★★ 5/5
GoogleIn what proved to be a very protracted process Hamptons, Newbury never once failed to demonstrate their commitment and support to achieving our sale. What particularly impressed us was how they all worked together as a team. We would have no hesitation in recommending them.PositiveResponsiveness, Quality, Professionalism, Value
Colin · 25 October 2021
★★★★★ 5/5
GoogleAbsolutely first class, I cannot recommend highly enough.
Charlotte · 25 October 2022
Agent replied · 24 October 2024
Thank you for your review Charlotte. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleVery positive experience. A good agent that takes pride in their business, and comes through for the client. Seamless process - would highly recommend.
Isobel · 26 October 2018
Agent replied · 24 October 2024
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear to received a 5* service from the team in Newbury. We take great pride in our people and the services they offer and are thrilled to hear that the team equally take pride in what they do - thank you again!
★★★★★ 5/5
GoogleI have had nothing but amazing service from Hamptons international.
Very helpful advice and service all the way through. Excellent.
Marcus · 26 October 2019
Agent replied · 24 October 2024
Thank you for leaving us a review. We take great pride in offering a high level of customer service and are delighted to hear the team have provided you with a 5* service. Thank you again, we look forward to sharing your review with then.
★★★★★ 5/5
GoogleSuper Sales team. Nothing too much bother. Fully supportive throughout the selling process. Thanks you from the bottom of our hearts.
Stuart · 11 January 2019
Agent replied · 9 January 2025
Thank you for leaving us a review. Customer service is very important to us and we are thrilled to receive such fantastic feedback about the team in Newbury. It is wonderful to hear you felt supported throughout the process and the team went above and beyond to assist. Thank you again!
★★★★★ 5/5
GoogleUtterly wonderful and responsive to every aspect of purchasing a property through Hamptons. No question or action requested has been too trivial for team Deborah and Kate. I cannot express my agreeable surprise at the attention to detail, they have practised, also huge amounts of patience.
Thank you.PositiveProfessionalism
Nicholas · 25 October 2020
★★★★★ 5/5
GoogleDebbie was very helpful!
Dan · 26 October 2018
★★★★★ 5/5
GoogleI found the team at Hamptons Newbury to be incredibly helpful and communicative. It was a long process because of difficulties in the chain but the ladies were encouraging and supportive throughout. I am now safely and happily in my new home. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value
Anne · 25 October 2020
★★★★★ 5/5
GoogleSuperb service. Staff in the Newbury branch are efficient, proactive and knowledgable. I’m really pleased with their help
Tony · 26 October 2019
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review. Customer service is very important to us and we are delighted to hear the team in Newbury provided you with a 5* service. Thank you again!
★★★★★ 5/5
GoogleA very professional approach - jack especially - always immaculately turned out and very polite, helpful and well mannered.
Annabelle · 26 October 2018
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review! We take great pride in our people and the services they offer so are naturally delighted to read how pleased you are with the 5* service Jack provided. Thank you again!
★★★★★ 5/5
GoogleSuperb to deal with throughout the entire process! Many thanks to all in the office, especially the Lettings team.
Emily · 26 October 2018
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review! We are delighted to hear that the Lettings teams provided you with a 5* service and have no doubt they will be thrilled to read your review, thank you again.
★★★★★ 5/5
GoogleWhat a pleasure to work with Alfie, Danica, Jack and Shelly, a trustworthy team that has exceeded our expectations.
Craig · 26 October 2018
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review! It is wonderful to hear that the team have gone above and beyond to not only meet but exceed your expectations, I know they will be over the moon to recieve such lovely feedback, thank you again!
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