Every review we hold for the Newbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRented a property via Hamptons for several years. Very responsive, professional and delightful to deal with.
Jo · 26 October 2018
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review! We are delighted to hear that the team in Newbury have provided you with a 5* service for many years, we have no doubt that will continue for many more year to come. Thank you again!
★★★★★ 5/5
GoogleThank you so much for all at Hamptons for an extremely efficient and courteous service.
Emma · 26 October 2018
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review! We are delighted to receive such lovely feedback about the team in Newbury and have no doubt the team will be thrilled to read your review, thank you again!
★★★★★ 5/5
GoogleHamptons really do go the extra mile. Great team, great service. Fantastic result. Thank you.
Andrew · 26 October 2018
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review. We take customer service very seriously and are delighted to hear the team went the extra mile during your experience with us! Thank you again!
★★★★★ 5/5
GoogleA modern, professional estate agent with kind and helpful staff. Thank you Hamptons!
Joel · 26 October 2019
Agent replied · 24 October 2024
Thank you for your review. Customer service is very important to us and we are thrilled to hear the team provided you with a 5* service. We take great pride in our people and look forward to sharing your review with them. Thank you again!
★★★★★ 5/5
GoogleKate, Deborah and Rachel (plus team) managed our sale earlier this year, and we cannot recommend them highly enough. An absolutely professional service with a friendly touch - we actually miss dealing with them now we've completed!PositiveProfessionalism
Helen · 25 October 2021
★★★★★ 5/5
GoogleGood efficient service - most things online now, helping the speed of the transactions.
Retail · 26 October 2018
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review, it is fantastic to recieve a 5* review and in particular one about our online offering - thank you!
★★★★★ 5/5
GoogleJack has always been a great help And will always go the extra mile.
Lorna · 26 October 2018
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review! We take customer service very seriously and are extremely pleased to receive such positive feedback about Jack, he will be delighted to read your review. Thank you again!
★★★★★ 5/5
GoogleHamptons provided fantastic service throughout the process, and identified a perfect buyer in a short space of time, and at a difficult time of the year. Particular call outs to Kate, Deborah and Rachel for their hard work and regular updates.
Peter · 25 October 2020
★★★★★ 5/5
GoogleProfessional Team dedicated to their clients as well as the esteemed Hamptons brand.
Andrew · 26 October 2018
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review! Customer service is very important to us and we are delighted to receive a 5* review from you. Thank you again!
★★★★★ 5/5
GoogleHamptons have been an absoulte pleasure to buy a house through. Deborah, Kate and Rachel all very professional and extremley helpful. Me and my wife both agreed we should have used to sell, definately will use again in the future.
Andrew · 25 October 2020
★★★★★ 5/5
GoogleI recently sold my property through Hamptons, throughout the process they proactively kept me informed of process and made sure that everyhting was moving forward.PositiveResponsiveness, Professionalism
Matt · 25 October 2022
★★★★★ 5/5
GoogleA Fantastic letting service by Hamptons very professional in all aspects
Carl · 26 October 2018
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review! We take great pride in offering our customers the very best service so are delighted to receive a 5* review, thank you again!
★★★★★ 5/5
GoogleGreat service and lovely people to deal with.
Simon Smith
Simon · 26 October 2018
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review! We take great pride in our people and the level of service they provide so are naturally delighted to hear the team provided you with a 5* service, they will be thrilled to read your review, thank you again!
★★★★★ 5/5
GoogleReally helpful team, professional and excellent to deal with. Thanks!
Simon · 26 October 2018
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review. We take customer service very seriously and are really pleased to recieve a 5* review, thank you again!
★★★★★ 5/5
GoogleSuch a fabulous estate agents
Maddie · 26 October 2018
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review! We take great pride in offering our customers a high level of customer service and delighted to receive a 5* review. Thank you again!
★★★★★ 5/5
GoogleFive Star service from the team at Hamptons in Newbury. Helpful, patient and really efficient, they made my house purchase during a very unsettling period (Feb-Aug 20) remarkably pleasant. Highly recommended!
Simon · 25 October 2020
★★★★★ 5/5
GoogleThe Hamptons team were thoroughly professional from first to last. They provided an excellent, courteous and responsive service, and they were always willing to go the extra mile. They give the profession of estate agency a good name!
Lynn · 27 October 2013
★★★★★ 5/5
GoogleFirst class service and experience during my viewing, application and moving in to my new rental. Really helpful and friendly throughout !PositiveResponsiveness, Quality, Professionalism
David · 25 October 2021
★★★★★ 5/5
GoogleVery responsive and happy to go above and beyond in chasing other parties in the process of trying to get a transaction completed.PositiveResponsiveness
Michael · 25 October 2021
★★★★★ 5/5
GoogleVery understanding and professional, Hamptons team are always on hand to support without passing you around the office, thank you team!PositiveResponsiveness, Quality, Professionalism
Bhav · 25 October 2021
★★★★★ 1/5
GoogleRating only, no written review.
Bran · 27 February 2024
Agent replied · 24 October 2024
Thank you for taking the time to get in touch Bran. Please send your contact details to customercare@hamptons.co.uk so we can get back to you.
★★★★★ 5/5
GoogleRating only, no written review.
Amanda · 25 October 2021
★★★★★ 4/5
GoogleRating only, no written review.
Jo · 25 October 2020
★★★★★ 1/5
GoogleRating only, no written review.
William · 26 October 2019
Agent replied · 24 October 2024
Thank you for leaving us a review. Customer service is very important to us and we are naturally disappointed to see you are not satisfied with our services. We have looked into your experience further and understand you raised concerns regarding a change of sharer charge when a new tenant was introduced to the property mid-tenancy. We appreciate this may have seemed unexpected but the charge is outlined to tenants in their 'application to rent' signed at the start of the process and ahead of the tenancy commencing. Whilst we understand your are disappointed, we do not agree this charge is a reflection of the service our team delivered to you, however should you wish to provide further information for review, please do not hesitate to contact us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.