Trusted Agent profile · Newbury

Hamptons Newbury reviews

4.8

★★★★★ Excellent

177 reviews across 1 platform

58 Northbrook Street, Newbury, RG14 1AN

Hamptons's office in Newbury, at 58 Northbrook Street, is rated 4.8 out of 5 across 177 reviews on 1 platform, including 177 Google reviews rated 4.8.

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4.8 / 5

177

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newbury office, from every platform, shown as written. First names only.

5/5

Google

The Hamptons team were absolutely fantastic when it came to renting out my house. Danica kept me regularly updated with who was coming to view and what their thoughts were. She did thorough checks and quickly found me great tenants. It was hassle-free and the whole team were a pleasure to work with. I’d highly recommend.

Intuitive · 26 October 2018

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review! We are delighted to hear that Danica provided you with a 5* service and successfully found you a tenant, we hope they have settled in well. Thank you again!

5/5

Google

The team at Hamptons Newbury has been fantastic, a big thankyou to Maria on the lettings side for her professionalism throughout, a pleasure to deal with.

Mark · 25 October 2023

Agent replied · 24 October 2024

Hi there Mark, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.

5/5

Google

Great service throughout from the whole team at Hamptons, we really couldn't have made a better choice. A special thanks to Victoria for such committed and professional help from offer through to completion - great job!

Michael · 25 October 2022

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review Michael. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

Hamptons were my first choise agent when it came to looking for new tenants for my property. Danica and Alfie were the primary personnel I dealth with at the Newbury offfice. Danica in particular kept me in formed at every stage and I had a telephone call when a viewing was booked and when it had taken place to give me detailed feedback. This was very helpful and encouraging too. I have no hesitation in recommending them to you if you have property to sell or rent. Thanks to you all.

Suzanne · 25 October 2020

5/5

Google

Hamptons dealt with the sale and purchase of my property. It was very complicated for a number of reasons and Hamptons were excellent throughout! I would often speak to them twice daily and they would always keep me up to date with the situation as it changed, as well as help me find solutions to road blocks we were encountering. I haven't got a negative word to say about them. Both Deborah and Kate were excellent and I would highly recommend Hamptons to anyone.

Jo · 25 October 2020

5/5

Google

Kate has been wonderful throughout the process of our house sale. She was always considerate during viewings and has been thorough and informative right through to completion. She's fabulous, an asset to the hamptons team!

Jemma · 25 October 2022

Agent replied · 24 October 2024

Hi Jemma! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!

5/5

Google

Hamptons have provided a great letting service for us over the last couple of years I highly recommend their service.

Jonathan · 29 October 2025

Agent replied · 12 November 2025

Thank you for your kind words! It has been a pleasure serving you and we are delighted to hear that you are satisfied with our letting service. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I recently rented a apartment through Ellady and Oliver, and the experience was outstanding. The team was incredibly professional, responsive, and attentive to my needs. They made the entire process seamless, from the initial viewing to the final paperwork. I felt well-supported throughout the process, and I couldn’t be happier with my new home.

Houston · 25 August 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review Houston. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

A great experience using this office, Hamptons Newbury really go cater for everyone. Thank you for making the process more enjoyable than my previous ones. Special thanks to Deborah & Alfie - a pleasure to deal with. I would really encourage any buyer/renter to use them - professional & personable.

Eleanor · 26 October 2018

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review! It is fantastic to receive such a wonderful review about both our Sales and Lettings team. We take customer service very seriously and are delighted to receive a a 5* review from you, thank you again!

5/5

Google

The whole team are great to deal with but Judy Palethorpe has been exceptional at managing the property for us.

Will · 25 October 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review Will. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

Very professional and informative. The whole team from start to finish were incredibly responsive and always had the answers. Special thanks to Jack for keeping me in the loop re viewings and having a keen eye for details in the flat that needed addressing. Would highly recommend using Hamptons!

George · 26 October 2018

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review. We take customer service very seriously are delighted to hear Jack provided you with a 5* service, thank you again!

5/5

Google

Ellady at Newbury Hamptons has been more than helpful with the rental of my property. Going above and beyond to make it a smooth process. Would highly recommend.

Anna · 25 June 2025

Agent replied · 12 November 2025

Thank you for the kind words! We're thrilled to hear that Ellady went above and beyond to make your rental process smooth. We appreciate your recommendation. Best wishes, Lucy, Hamptons Customer Care.

5/5

Google

I have just sold my Newbury flat through Deborah and her team at the Newbury office. Their support, advice and commitment to getting the sale over the line was truly impressive. They were an absolute joy to deal with. I can't recommend them highly enough.

James · 26 October 2019

Agent replied · 24 October 2024

Thank you for lovely feedback James, it is wonderful to hear Deborah and the team had such a positive impact on your experience, and in particular, that their advice and support was invaluable throughout. Feedback of this nature is very important to us and we look forward to making the whole team aware of your review, thank you again.

5/5

Google

Deborah and her team have been amazing, very responsive and pro active to get our sale over the line. Special thanks to Victoria and Sarah for being stars ⭐️

Mike · 25 October 2022

Agent replied · 24 October 2024

Hi there Mike, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.

5/5

Google

I wish to thank Hamptons [Newbury] for all their help, support and guidance, especially Deborah and Kate through a very difficult time selling my late father's house. They were always extremely professional but also very personable and patient. I would highly recommend them .

Sarah · 26 October 2019

Agent replied · 24 October 2024

Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear that Deborah and Kate had such a positive impact on your experience. We take great pride in our people and are particularly pleased to hear you received a personable and patient service. Customer Feedback is very important to us and we look forward to sharing you review with the team. Thank you again!

5/5

Google

Excellent team - responsive, helpful, honest and supportive. I would recommend using Hamptons. I would also like to make a specific note of thanks to Kate - whom valued, sold and managed us through the process with such professionalism and skill that it made the process so much easier. Kate personally invested into the process, ensuring we sold the property and made it to our new home.PositiveResponsiveness, Professionalism

Lucy · 25 October 2021

5/5

Google

Absolutely great service, helped me secure the house I wanted, thank you so much, always happy to answer all my questions, will use again

Micheal · 12 June 2025

Agent replied · 24 August 2025

"Thank you so much for the amazing review! We are thrilled to have helped you secure your dream home and appreciate your continuous support. Our team is always happy to answer any questions you may have. Looking forward to working with you … More

5/5

Google

I been dealing with Hamptons Estate Agents in Newbury for over 5 years now. There were some ups and downs but generally speaking I am happy with the service. Current team is certainly deserve 5 stars. They always respond promptly and with the high level of professionalism. They understand my needs and criteria. Ollie, Lisa and Adele are very helpful and supportive.

Olga · 25 October 2021

5/5

Google

Very professional and courteous service from Ellady and the team at Hamptons.

Kerry · 27 March 2025

5/5

Google

Exceptional service and care from Kate who is a great credit to Hamptons, Deborah was also a great help ands both ensured a very smooth and professional transaction for the purchase of our property for a relative.

Nick · 26 October 2019

Agent replied · 24 October 2024

Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that Kate and Deborah had such a positive impact on your experience with us. We take great pride in our people and look forward to sharing your review with the whole team. Thank you again!

5/5

Google

Most will see visiting an estate agents abit of a daunting experience but the team at Hamptons Newbury were nothing but welcoming and professional - the senior manager Alfie was a class act. Would highly recommend.

Marcus · 26 October 2018

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review! We take great pride in our people and are thrilled to recieve such wonderful feedback about Alfie, we have no doubt he will be delighted to read your kind words. Thank you again!

5/5

Google

Danica was extremely helpful and professional. She went the extra mile to keep in touch and help us with our property search. Would highly recommend Hamptons and Danica in particular.

Alice · 25 October 2020

Agent replied · 24 October 2024

Thank you for leaving us a review Alice, it is fantastic to read your feedback about Danica and we are especially pleased to hear you feel she went the extra mile to help you. We take great pride in our people and look forward to sharing your review with her, thank you again.

5/5

Google

Hamptons have looked after my property for a number of years and they never cease to surpass my level of expectations. They make the whole process as easy as possible for me, from finding suitable tenants, to the paperwork, to the management. The staff in particular make this an exceptional branch, Alfie, Jack and Danica in the Newbury branch are professional, friendly and give an all round superb service. Astrid in the lettings management department is every landlords dream, she is not only professional, polite and gives you a personal service but she always goes that extra mile to above and beyond to help and please both the landlord and the tenant. This is a great estate agent and has quality staff who all together work as a team to give a first class service. Would highly recommend.

Susan · 26 October 2019

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review. Customer service is something we take very seriously, so we are naturally thrilled to hear you have received such fantastic service from the team in Newbury for many years. In particular we are delighted to hear that service provided to you by both the lettings team and property management department has been seamless and professional. We take great pride in our people and look forward to sharing your review with the Newbury branch, thank you again!

5/5

Google

I am rarely surprised however I was not only surprised but delighted with the exceptional service I recently received from Jack Hayman. I have a large portfolio of properties and Jack dealt with my enquiry about your letting/management services. What impressed me was Jack's knowledge and his ability to demonstrate he was professional, articulate, honest, driven and clearly passionate about going above and beyond for clients and customers. What an asset and credit he is to your team and business. I will be in touch with my instructions in due course and would love to work with Jack moving forward.

Natasha · 26 October 2018

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review! We take customer service very seriously and are delighted to receive such a wonderful review about Jack. He is a fantastic ambassador of Hamptons International and we have no doubt he will continue to provide you with a 5* service moving forward. Thank you again!

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