Every review we hold for the Newbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEllady Watson was fantastic showing me around a rental property and was very helpful thereafter! Wouldn’t hesitate using Hamptons again and Ellady especially, very professional!
James · 27 June 2025
Agent replied · 11 August 2025
Thank you for the kind words and for trusting us with your rental property search. We are thrilled to hear that Ellady provided you with exceptional service. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI must rate Hamptons at 5 out of 5. I like their approach of being proactive and understanding customer needs.
Maria Polczyk was my contact in Hamptons and she is a fabulous person who can understand customer pulse and translate them into focused property search.
Overall my experience has been really awesome and I will recommend Hamptons to all my colleagues and friends
Siddhartha · 25 October 2023
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review Siddhartha. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleWe have a property rented out via Hamptons Newbury and recently had a switch of tenants. The team have been fantastic in every stage of the old tenants leaving through to the new tenants moving in. Particular praise must go to Ellady, who has gone above and beyond her routine duties to ensure the house was in fantastic condition. This included regular liaison with us as landlords, taking the time to arrange quotes due to the difficulties of being overseas, as well as working hard to secure great new tenants. Polite, courteous and super responsive, we can’t praise Ellady enough for her amazing support. Thank you.
Colin · 27 March 2025
Agent replied · 23 September 2025
Thank you for your kind words, we're glad to hear that you had a positive experience with Hamptons Newbury and Ellady. Our team always strives to provide exceptional service and support for our clients. We truly appreciate your feedback and look forward to continuing to assist you in the future. Kind regards, Lucy, Hamptons Customer Care.
★★★★★ 5/5
GoogleAmazing service and approach ability. Olly was extremely helpful in my search and Amber went above and beyond her job role, transporting me twice to the cottage I was interested in, which was a considerable distance from her office and staying late due to negotiations with owner. She was helpful and professional throughout. I cannot praise her enough.
Shemor · 25 October 2023
Agent replied · 24 October 2024
Hi Shemor! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
GoogleKate and the team were amazing and made the complicated buying process easy and transparent at all times.
I really appreciated how frequently I could get updates as we moved through the sale, and how happy the Hamptons team were when I finally got the keys.
Five star service, I cannot thank them enough.
James · 25 October 2023
Agent replied · 24 October 2024
Thank you for your review James. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleThe process of selling our house, which inevitably creates a degree of stress, was made so easy due to the attentiveness and professionalism of the team at Hamptons Newbury. We dealt mainly with Sam and David and they could not have been more helpful. We were kept fully up to date with how our sale was progressing after a very early viewing resulted in an excellent offer being made. This was clearly influenced by an excellent and extremely effective marketing process that had been set up. Overall we were delighted with how the whole process was handled and we exchanged contracts in what we consider record time. Our sincere thanks to the Newbury Hampton team.
Alastair · 2 December 2024
Agent replied · 9 December 2024
Thank you for your wonderful review Alastair. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleI cannot say enough wonderful things about Ellady Watson! From start to finish of the rental process, she has been with us, kind, understanding, attentive and willing to go above and beyond! She has made this rental journey so much smoother than it would have been without her!
Jessica · 26 November 2025
Agent replied · 26 December 2025
Thank you for your kind words! It was a pleasure assisting you with your rental journey and I'm thrilled to hear that it went smoothly with my help. Providing excellent service is what I strive for and I'm glad I could make a positive impact for you. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe Hampton's team have been fantastic throughout the purchase of our property. Despite a false start with our sale falling through, they managed to keep the sale alive securing us our dream home. Kate has been great throughout the entire process keeping everyone on track and helping soothe stressed brows with her calm and cheery professionalism. In addition, Shelley was also able to answer any questions we had during viewings. Their combined knowledge and experience provided much needed reassurance on buying our forever family home
Charlie · 26 October 2019
Agent replied · 24 October 2024
Thank you for leaving us a review. Customer service is very important to us and as a result it is wonderful to hear that Kate and the team had such a positive impact on your experience with Hamptons International. It is particularly wonderful to hear that you feel the team are knowledgeable and professional, we have no doubt they will be thrilled to read your review. We hope you are enjoying your new home, thank you again!
★★★★★ 5/5
GoogleI have had a great experience with Hamptons. I have been very impressed with the level of customer service. I started this journey of looking for a new flat almost 3 months ago and was very picky regarding what I wanted, and they were patient along the way updating me about and keeping in touch over that period which can seem a long time. A big thanks to Danica for finding me that flat I really like and making sure that things move swiftly.
I will definitely recommend Hamptons.
Yassine · 26 October 2019
Agent replied · 24 October 2024
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear you had such a fantastic experience with the team in Newbury. We take great pride in our people and are thrilled to hear that the team were patient and listened to your needs. We take great pride in offering a high level of service and look forward to sharing your review with Danica and the team. Thank you again.
★★★★★ 5/5
GoogleMoving can be a difficult process these days however Amber made sure to keep in touch with a great blend of both professionalism and warmth and I would not hesitate to recommend her help to anyone trying to navigate through the moving home process these days.Thank you Amber.
Deborah · 25 October 2023
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review Deborah. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleEllady Watson she's amazing.
She was absolutely helpful with my situation.
I really appreciate your support Ellady and overall Hamptons rech the expectations.
Thanks for all your support
Alin · 26 March 2026
Agent replied · 16 April 2026
Thank you for your kind words, we are thrilled to hear that Ellady provided excellent support and helped exceed your expectations. Our team at Hamptons is dedicated to providing exceptional service and we are grateful for your support. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe just rented with Hamptons and it was the smoothest process ever. Thank you Ellady Watson. You are fantastic.
Terry · 26 December 2024
Agent replied · 9 January 2025
Thank you for your review Terry. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleFantastic buying experience so far. Charlotte knew the property inside and out and offered a great deal of support and guidance throughout the offer process. The whole Hampton’s team were super responsive and an all around pleasure to work with.
Mike · 22 October 2025
Agent replied · 12 November 2025
Thank you for the kind words! We are thrilled to hear about your fantastic buying experience with our team. Charlotte and the rest of our team take pride in providing excellent support and guidance throughout the process. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleUPDATE 19 SEP 2025 - Change of Tenants.
Our recent tenants vavacted on 23 JUL 2025; they had been in the house since OCT 2022 with the new tenants commencing their tenure on 8 SEP 2025. During this …
David · 16 October 2025
Agent replied · 24 October 2024
Hi David, we are delighted that you enlisted Hamptons Estate Agents Newbury and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleHamptons Newbury have yet again excelled themselves. Four years ago they successfully sold my large family house, and this year successfully sold my much smaller 3 bedroomed semi. At all times I have found them helpful, diligent, friendly and prepared to go that extra mile to ensure that sales go to completion quickly and efficiently. Deborah and her team are well worth the 5 stars I have given them.
Judy · 26 October 2018
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review! We are delighted to receive such positive feedback about Deborah and the team and are over the moon to hear they have been able to assist you on a number of occasions. Thank you again for taking the time to leave us a review, I know the team will be thrilled!
★★★★★ 5/5
GoogleMy personal experience of Hamptons has been nothing short of exemplary . The Newbury branch has it all in abundance. Excellent service, superlative professionalism and a great attitude is par for the course there, with Oliver leading by example and with Maria and Amber further embellishing the shine to Hamptons' highest standard. Hamptons' services don't come cheap, but I can confirm that you get what you pay for, and they find the type of tenant that makes a landord sleep soundly at night.
Well done to you all at Newbury Branch. I highly recommend your services
John · 28 March 2024
Agent replied · 24 October 2024
Thank you for the great feedback John. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Newbury was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleTom and Andy of Hamptons Newbury exceptional professionalism and unwavering commitment made the entire selling process seamless and stress-free. Their strategic approach and attention to detail ensured that every aspect of the sale was handled efficiently and effectively. Moreover, their expertise and knowledge of the market were evident in their ability to negotiate favorable terms for both the sale of our previous home and the purchase of our new one.
Their personalised guidance and support throughout the journey were invaluable, providing us with peace of mind and confidence at every step. Their proactive communication kept us informed and reassured, fostering a strong sense of trust and partnership.
In the end, Tom and Andy not only helped us sell our house and find our dream home, but they also went above and beyond to make the entire experience memorable and rewarding. We are immensely grateful for their dedication and professionalism, and we wholeheartedly recommend them to anyone looking to buy or sell their home.
Matt · 28 March 2024
Agent replied · 24 October 2024
Thank you for your review Matt. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleAndy and Tom were first class and I can’t recommend them enough they really made the effort to lessen the stress and were on top of everything
Can’t thank them enough for all their help
Matthew · 25 October 2023
Agent replied · 24 October 2024
Hi Matthew, we are delighted that you enlisted Hamptons Estate Agents Newbury and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleKate and the Newbury team have been fantastic throughout what could have been a very long winded difficult process. The floor plans, EPC and photography were arranged and put together in a fantastic brochure, viewings arranged and hosted by one of the team and offers in excess of asking price were coming in on day one. We are thrilled with what was achieved. Kate has particularly been 'my rock' during a few complications that threatened to jeopardise our sale. I can't recommend and thank Hamptons enough!
Tim · 25 October 2023
Agent replied · 24 October 2024
Hi Tim, we are delighted that you enlisted Hamptons Estate Agents Newbury and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleThe experience I recently received from Hamptons was exceptional. From the first engagement, the team made me feel special, with nothing too much hassle and always someone to answer my queries. As a single professional looking for a rental property in a challenging market, I had been disappointed with my options and interaction with various estate agents up to this point.
My direct point of contact was Amber, who couldn’t have been more helpful and friendly. A huge thank you to the team. I’m now in my property and I love it!
Thomas · 25 October 2023
Agent replied · 24 October 2024
Hi Thomas, we are delighted that you enlisted Hamptons Estate Agents Newbury and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleBig thanks to Kate & crew at Hamptons Newbury for getting our house purchase over the line in difficult and complicated circumstances. Always a pleasure to deal with - thanks again.
Neil · 25 October 2023
Agent replied · 24 October 2024
Thank you for your review Neil. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleJack at The Hamptons was exceptional in trying to find the right rental property for us and we really appreciate his help. We spoke to dozens of agents across the county and Jack's service was the most helpful by far! Landlords I am sure that Hamptons will find you perfect tenants very quickly. Thank you Jack
Charlotte · 26 October 2019
Agent replied · 24 October 2024
Thank you for your review. Customer service is very important to us and we are thrilled to hear the team provided you with a 5* service, particularly Jack. We are delighted to hear he was the best agent you dealt with and we look forward to sharing your review with Jack and the team. Thank you again!
★★★★★ 5/5
GoogleAbsolutely outstanding service from the first to the last Minute !!
We had a very up and down long saga with our chain below with some very poor solicitors in the chain. Deborah was brilliant throughout, without doubt she held the whole thing together. Very responsive to emails chased and pushed when required, kept up to date on position of everyone in the chain. We were buying a new build and we’ve been told that without Deborah’s involvement and reassurance we would have lost the plot we were buying. Very professional brochure for our property and a faultless service in regard to viewings and feedback. We could not recommend Hamptons Newbury enough thanks you for a faultless service.
Jack · 25 October 2021
★★★★★ 5/5
GoogleExcellent work from the team at Hamptons Newbury in both marketing my property, finding a really good purchaser and keeping everything on track! Special thanks to Victoria, Kate and Deborah. Definitely recommend and would use their services again without hesitation!
Paul · 25 October 2022
Agent replied · 24 October 2024
Hi Paul! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.