Your Move New Cross reviews

★★★★★ 5/5

Google

I had a bit of a rough time buying my first home as three properties didn’t work out for me. David at Your Move New Cross was my mortgage broker throughout the whole period and I couldn’t have asked for more. He managed to get me the mortgage I needed for my dream flat, helped me with all the forms and extra information requirements, and was always on hand via email or phone to answer my questions (always cheerful and good-humoured and even on his days off). David managed to make a very stressful time much less stressful and I have given his contact details to everyone I know who is thinking about buying a property. I couldn’t recommend him more highly. Thank you, David!

Laura · 7 February 2019

★★★★★ 5/5

Google

Your Move are the people when it comes to properties. They got me my first home 12 years ago and as of today, I still do not know anything about buying a home because they did it all for me. Today the main man at Your Move New Cross is Phil. This man makes buying, selling or renting a home so easy and you feel at home when Phil talks to you on phone or face to face. So I say BIG PHIL and Your Move are The Welcome Home People!!!

Mallam · 7 February 2019

★★★★★ 5/5

Google

Your Move - New Cross SE14 Phil and the team at Your Move New Cross are simply exceptional at what they do and made the process of selling our property a lot less stressful than what it was. Each of the agents we worked with from the initial valuation visit all the way through to completing on the sale of the property has been extremely professional, friendly and on the ball at all times. I have no reservations in recommending Your Move New Cross!

Leon · 7 February 2019

★★★★★ 5/5

Google

Phil was excellent from start to finish. Sold a shared ownership flat through your move. Within a few weeks generated more interest, and ultimately a buyer, than the previous agent had done in 2 months.

Dino · 20 March 2022

★★★★★ 5/5

Google

Absolutely brilliant people, really went out of their way to help make the process a lot easier for the customer. Always ready to help. From Steve m.👍👍 …

Jamie · 15 April 2026

★★★★★ 5/5

Google

Phil and Harrison were fantastic - responsive and helpful, professional and friendly. Some of the better guys for sure.

Max · 20 March 2025

★★★★★ 5/5

Google

Phil from YourMove was an absolute trooper, our sale was not without its complications and phil was committed and patient throughout. Would 100% work with him again and would highly recommend. Thanks for all the hard work mate!

Harry · 8 February 2025

★★★★★ 5/5

Google

In regard of my previous experience with bad estate agencies , Your Move has been exceptionally helpful and reliable for my search of flats. Particularly Marcus who works at New Cross branch gave me a realistic approach based on my personal credit and kept me up-to-date before the moving in. I would definitely recommend them to everyone who is looking for an organized and hassle free agency to work with. Thank you once again.

Jade · 7 February 2020

★★★★★ 1/5

Google

Beyond awful service. Told me (in writing) congratulations I had secured a property to rent and then let me transfer a grand holding deposit then called an hour later to say actually never mind they’d had a higher offer and were refunding me within five days. They then took six months and me calling every day to refund the deposit amount. DO NOT USE THEM.

Grace · 20 March 2025

★★★★★ 5/5

Google

Our agent Pravas was great and very kind with sorting us out with our 5 bedroom flat. Very quick response and helped us in every way possible. We wouldn’t have gotten a flat without him. An absolute legend!

Nilanjana · 20 March 2024

★★★★★ 5/5

Google

Your Move have been great during our sale, Phil was fantastic, always so responsive. It has been a challenging period, their office was furloughed for a while, but throughout Phil was always working so hard for us. He communicated really well with us and the solicitors involved, keeping the transaction moving forwards all the time. Thank you for all you did for us, PhilPositiveResponsiveness, Quality, Professionalism

Jon · 22 June 2021

★★★★★ 5/5

Google

I have an enduring gratitude for the excellent service received from Your Move Estate Agent@ New cross. Phil who handles the sales is very professional and was very helpful throughout the process. Phil is very efficient and diligent in his approach from the start to completion He assisted and guided me through all the form filling and other tasks required in completing the sales and for this I am most grateful.

Taiwo · 7 February 2020

★★★★★ 5/5

Google

My contact with James Ellis proved to be enjoyable, interactive, pleasant and worth the while. He is an example of a hardworking gentleman that believed that a job is not complete until accomplished. I never saw him frown but always wearing smile. His offer to hoover my sold apartment shown the humility in him. Honestly, I do not hesitate to give him a 5-star grade for his tenacity and hardwork. Thank you James

Prince · 7 February 2019

★★★★★ 5/5

Google

Couldn’t recommend Your Move, especially Phil Cantell, more highly. Friendly, efficient and client-focused service.

Eliza · 20 March 2025

★★★★★ 5/5

Google

Phil and Harry worked really hard to get our sale through. They offered a realistic valuation, found a buyer quickly and then supported us through the entire process right through to completion, despite some unexpected bumps along the road. They really went above and beyond to make sure that we were up to date and we felt like a priority. I wouldn't hesitate to recommend them to family and friends and would be delighted to work with them again on our next sale.PositiveResponsiveness, Quality, Professionalism, Value

Liz · 28 August 2021

★★★★★ 5/5

Google

Great experience with Richard and Phil! Thoroughly recommend Your Move!

Adam · 20 October 2025

★★★★★ 5/5

Google

YourMove helped take the stress away from our property purchase. Phil was extremely friendly, helpful and went above and beyond to make sure we exchanged on time. …

Alice · 20 March 2022

★★★★★ 5/5

Google

Pravas was our letting agent and he was extremely helpful and tentative when helping us find our perfect home! I would definitely recommend Your Move to a friend, as the staff are very friendly and welcoming.

Romy · 20 March 2024

★★★★★ 5/5

Google

Great service. Phil kept me up to date throughout the sale, responded to emails quickly, and was really helpful when issues came up. Can't fault - thanks!

Kim · 20 March 2022

★★★★★ 5/5

Google

Phil showed us a house that we hadn't seen on the market... to say it was perfect would be an under statement, the communication with Phil was brilliant ... we got the keys last week.

Saskia · 20 March 2024

★★★★★ 5/5

Google

I am a landlord at Your Move and have been with the company for 8 years. The new lettings agent Pravas has been outstanding and the service seems to be getting better and better.

David · 20 March 2024

★★★★★ 5/5

Google

I just bought a flat as a first time buyer. Thanks to Dave showing me the flat and liaising with the seller to accept my offer. Phil was also amazing at helping out with the conveyancing process. It's because of him I have this flat and a home!

Bobby · 20 March 2023

★★★★★ 5/5

Google

Was lucky enough to work with Phil. Was nice to have a warm and super responsive person on hand as part of the sometimes-nerve-wracking buying process

Jordan · 24 March 2025

★★★★★ 5/5

Google

My Agent Pravas was absolutely amazing. He kept me up to date through out the whole process and went above and beyond to get me moved in. Highly recommend Your Move, fantastic agent.

Sajid · 20 March 2024