Your Move New Cross reviews

★★★★★ 4/5

Google

We chose Phil and Richard at Your Move in New Cross because of their experience with EWS1 issues, and it was definitely the right decision. Our sale took nearly a year and had its challenges, but they stayed patient, proactive and kept everything moving. Communication was always clear and professional. In the end, they got it over the line and we’re really grateful for their hard work. Highly recommend. Cheers guys!

Matt · 22 March 2026

★★★★★ 5/5

Google

Absolutely top notch professionals, great advice, great service, would definitely highly recommend Phil and the rest of the team, we could not have done things without their help and advice .

Sam · 9 January 2025

★★★★★ 5/5

Google

Phil and David provided me with excellent service in the sale of my flat. I was so glad I chose Your Move in New Cross. I chose them from a list of about five or six other Estate Agents, and Phil was the one I felt very happy to work with, thinking it may be too good to be true, believe me, it was all good to the end. From the beginning I was very impressed at how Phil worked, he is very knowledgeable, does his homework/ research first and fast, doesn't waste anytime at all, gets things done very efficiently, and what I appreciated mostly, he listened to me and gave me a chance to try my ideas/suggestions first, for which I will always be grateful. Both worked tirelessly to get the sale of the flat completed; very happy with their service, I will definitely use them if I ever need to in the future, and greatly recommend them to anyone for an excellent and reliable service.

S · 27 March 2024

★★★★★ 5/5

Google

Last week I completed on my flat purchase through Your Move New Cross. Every step of the way from viewing to completion Phil & Harrison were fully involved. Their knowledge & efficiency combined with their professional yet open and friendly approach meant as a purchaser I felt fully supported. Having bought and sold a good few times from my experience this is rare & the reason why I would highly recommend their service. Thanks so much again Phill & Harrison. Rob

Rob · 20 March 2024

★★★★★ 5/5

Google

Phil at Your Move was absolutely excellent - would highly recommend using this estate agent. He managed to sell my property in a really tricky market, was always very communicative, and worked incredibly hard on my behalf when there were obstacles and delays with the sale. I first tried selling on a self-managed platform (terrible idea!) and then used Phil because he was by far the most knowledgable and pleasant estate agent I dealt with, and Your Move’s commision was also extremely competitive compared with others locally. Just sad I won’t be able to use him in future as I’ve moved to a new area! Thanks Phil.

Caroline · 20 March 2024

★★★★★ 1/5

Google

(this is my personal feeling about the situation described objectively in the second paragraph .)Tried to kick me out from property making up a story that notice has been delivered to me months ago. They didn't know how the notice was delivered or by who or where. Later they admitted this was a mistake. Really? First three people tried to convince me that I received a notice. Very stressful without reason. To clarify the situation has been resolved at the end positively to me however caused a lot of stress to me. I have received a phone call from the agency in which employee stated that I have to move out as soon as possible as Notice Requiring Possession has been issued two months before the phone call. Following the phone call I have visited the agency and below there is summary of conversation: • Employee stated that the Notice Requiring Possession for the Flat has been issued two months ago, however he was unable to identify who delivered the Notice. He didn't have any form of confirmation that the Notice was delivered. • Your Move employee has signed the Notice • Branch Manager and Employee were unable to identify how the notice was delivered, as stated that "probably" it was left in the communal area. • I have stated that I or my wife never received Notice Requiring Possession from Your Move, and none of Your Move employees stated to me (before now) the date when I need to vacate the Flat, or that the Notice Requiring Possession has been delivered to me, even that me and my wife spoke with Your Move employees many times since the date indicated on the notice. • We have looked in to the Assured Shorthold Tenancy Agreements for the Flat and established the date of moving out and last payment. o a new Notice Requiring Possession has been issued o the Landlord, mentioned that he was not aware that the Notice Requiring Possession for the Flat was issued by Your Move until his conversation with Your Move representative (unspecified date). • Your move agreed that in the light of above points you will issue a new Notice Requiring Possession of the Flat, and the Notice Requiring Repossession signed by employee on two months ago is not valid. • The Notice Requiring Possesion of the Flat has been issued on again and I have confirmed receipt of this document.

Mariusz · 7 February 2019

★★★★★ 5/5

Google

My partner and I recently moved into a beautiful studio flat with a spacious garden, and we couldn't be happier. Mr. Ion and Mr. Nathan made the process incredibly smooth and stress free. The flat exceeded our expectations, and for the price, it’s been more than worth it. I highly recommend Your Move Lettings to anyone looking for a seamless moving experience.

Sachintha · 10 November 2024

★★★★★ 5/5

Google

Ben & Michael at Your Move New Cross Gate were very helpful in securing me a new tenant. They helped overcome multiple problems and secure an excellent long term tenant.

TV · 20 October 2025

★★★★★ 5/5

Google

Your Move and the team at New Cross has provided an excellent service to our business. We needed to market and sell our property quickly and they managed this in an organised and professional manner and within the timescales we set. Thank you to all of the team at Your Move but a special thanks to Phil and Harry. Keep up the excellent work!

Alison · 20 March 2022

★★★★★ 5/5

Google

Huge thanks to Phil and his team for all of their efforts in: conducting viewings swiftly and presenting offers in a short turnaround time, in understanding all the complexities of my property (it was clear they know their stuff!) and for taking on the issues. Took took a proactive and supportive approach throughout. Would recommend time and time again, thanks guys - this is how estate agents should do business!

Avninder · 20 March 2024

★★★★★ 5/5

Google

Phil at Your Move was recommended to me. From his first visit to see the property, I knew that he was the right person for the job. He secured an offer on the property within 10 days of it being listed. The photographs were excellent. …

Sandra · 22 September 2025

★★★★★ 5/5

Google

Absolutely fabulous. Couldn't recommend Phil more, the best estate agent we have EVER had the pleasure of working with. Friendly, knowledgeable, honest and always goes the extra mile. Phil and Harrison worked tirelessly on our complex sale, and always with a smile. We're so grateful to both of you for making the process a little more bearable. Wouldn't hesitate to recommend these guys to anyone. Thank you!

Megan · 27 March 2024

★★★★★ 5/5

Google

We really appreciated Richard’s approach which was responsive and refreshingly straightforward. He communicated really clearly and was extremely reliable and didn’t put any pressure on us. Thanks very much Richard!

Rich · 20 January 2026

★★★★★ 5/5

Google

Have just completed on the sale of our house. Your Move New Cross could not have been more helpful and instrumental in this happening. From the first meet, getting us a great offer, and checking in all along the way. In particular Phil was AMAZING, nothing was too much trouble. He chased so many things for us, found solutions to problems and all was done with professionalism and a wonderful sense of humour. He even helped with onward purchases where another estate was extremely lacking even though this was nothing to do with Your Move. We could not have done it without him. Could not recommend more highly, would add extra stars if I could.

Neale · 20 March 2023

★★★★★ 5/5

Google

We’ve been dealing with Phil and David from Your Move for the past 9 months, navigating what turned out to be a very tricky purchase. And they have been the dream throughout. Both went above and beyond for us; going out of their way to hand deliver documents, calling me to translate solicitor jargon, mediating between parties. They’re also total legends. Straight talking, honest, positive and light humoured. All welcome qualities when going through the emotional rollercoaster of buying a property. Couldn’t recommend enough!

Becky · 20 March 2023

★★★★★ 5/5

Google

Phil was absolutely amazing. The service provided was outstanding. He ensured that the sale went very smoothly. In addition to this he also assisted me enormously with my purchase. He got involved to help me on his own accord and I was absolutely impressed about his service. He assisted with things that should have been done by my estate agent associated to my purchase. Highly recommend Your Move New Cross and would definitely choose them again in the future. Exceeded my expectations Thank you Phil!

Michael · 20 March 2023

★★★★★ 5/5

Google

Don't get me wrong, Phil definitely is a salesmen and wants to make his sales, but I found him more honest and helpful than any other estate agent that I delt with. There was no games (like with loads of other agents) that someone else put and offer and i need to put my offer fast before the other one is accepted. Phil really cared to get to know what exactly I was looking for and it was him that found my property and contracted me thinking it might suit me. Phil and his team were always easy to contact and fast with replying. They informed me that the completion went though and I can collect the keys before my solicitor did! I can highly recommend Phil and his team to anyone who is buying, selling or renting.

Kasia · 20 March 2023

★★★★★ 5/5

Google

Don't get me wrong, Phil definitely is a salesmen and wants to make his sales, but I found him more honest and helpful than any other estate agent that I delt with. There was no games (like with loads of other agents) that someone else put and offer and i need to put my offer fast before the other one is accepted. Phil really cared to get to know what exactly I was looking for and it was him that found my property and contracted me thinking it might suit me. Phil and his team were always easy to contact and fast with replying. They informed me that the completion went though and I can collect the keys before my solicitor did! I can highly recommend Phil and his team to anyone who is buying, selling or renting.

Kasia · 13 March 2023

★★★★★ 5/5

Google

Phil has been supportive throughout whole process. A pleasure to work with Thank you

Julie · 9 January 2025

★★★★★ 5/5

Google

Your Move have a great team who are very responsive - they made the purchase as smooth and transparent as possible. Richard in particular is great. I would highly recommend working with them to find a property.

Donjeta · 20 October 2025

★★★★★ 5/5

Google

I went into Your Move Estate Agent in new cross and the advisor Pravas gave me exceptional service. He gave me a breakdown for all the information I required. I gained more knowledge about my questions. I highly recommend Pravas to anyone. I felt very happy with his service. Thank you Pravas at Your Move Estate Agency. Thank you once again. Regards Nozrul

Shuhel · 20 March 2024

★★★★★ 5/5

Google

Great service, the whole team is friendly, professional and efficient. Phil guided me through the process of selling my home with patience and consideration, (and a little humour.) This is the second time I have used Your Move New Cross to sell a property and I cant recommend them enough .

Jean · 22 March 2026

★★★★★ 5/5

Google

Thank you Phil and team. Your personal service, availability at the drop of a hat and your professional courtesy set you apart from the others. Thanks to you we found the perfect home for our family, have settled and look forward to having you over for a barbecue. If we ever move again you’ll be the first person I call. 5 stars!!!

Luke · 20 March 2024

★★★★★ 5/5

Google

Phil has been absolutely stellar throughout the process of purchasing by first flat from Your Move. Even though he technically did not work for me as the buyer, he supported me from start to finish, was an excellent and professional communicator, always willing to help and go the extra mile. I would immediately recommend this team to anyone wanting to use their services and in the future I will definitely be using Your Move. Thank you!

Greta · 20 March 2023