Trusted Agent profile · Muswell Hill
Verified
★★★★★
2,334 reviews across 4 platforms
300 Muswell Hill Broadway, N10 2QR
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Muswell Hill, at 300 Muswell Hill Broadway, is rated 4.7 out of 5 across 2,334 reviews on four platforms, including 455 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
455
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
1,770
Reviews on Trustpilot
Business-wide
Every review we hold for the Muswell Hill office, from every platform, shown as written. First names only.
5/5
GoogleI always use Martyn Gerrard Muswell Hill and always recommend them to friends and family. They know their stuff, they are professional, courteous, and very efficient. You will not want to use any other agent once you have used them. Keep up the great work!PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotFriendly
Friendly, knowledgeable and professional.Helped understand my requirements and assisted in negotiating an agreement
5/5
The Trusted AgentMarley and Andy in Muswell Hill really great
Both guys helped us find a new home in super fast time. They understood what we needed and really delivered. Really friendly, flexible and great at finding a fair compromise between landlord and tenant. Given this is first time I’ve rented in 17 years it was an easy experience and that was down to them. Thank you.
5/5
Trustpilotwe are very happy with jasmine she was…
we are very happy with jasmine she was very helpful and patient with us and also she very professional State Agent
5/5
TrustpilotA pleasant buying experience
Shuhan did a great job of handling the sale, pushing the seller and their solicitors throughout, keeping us informed and up-to-date at all times. The purchase was completed quickly and we are delighted with the new property.
5/5
TrustpilotThe whole team was responsive and…
The whole team was responsive and helpful. I found a house and rented very easily.
5/5
TrustpilotNumber 1 Agent
I had Oliver showing me around on Tuesday, he was very warm and good at his job. He’s a great asset to your company!
5/5
GoogleChris Antoniou has been very helpful to-date
5/5
TrustpilotSheriaz and Faisal
Sheriaz and Faisal, excellent customer service. Very warm welcoming and no pressure
5/5
TrustpilotGood and knowledgeable service
We’ve been very happy with the service provided by Zoe at the Muswell Hill branch.She is friendly and informative, and responds to queries quickly.
5/5
TrustpilotGreat experience with Ben Power
I felt very supported by Ben Power at Martyn Gerrard throughout the purchase process. He was great at responding to my queries and always kept me updated.
5/5
TrustpilotKevin and Andrew were very helpful
I was completely new to the UK. So I had many questions about the property. Then they always answered quickly and their quick response assured me. Finally, I found good property as fast as possible.Thank you so much.
1/5
Trustpilotdiabolical.and that is being kind!!!
diabolical. its all cosy and friendly up front but wait until the end of a lease. delayed deposits, no returned calls.takes forever for someone toaction the deposit refund. waiting 2 weeks now. zero interest for 12 months and fees fees fees.zero customer service and even the owner of the flat complained about them.awful. avoid.
5/5
TrustpilotGreat to deal with
Very efficient and prompt. Excellent attention to detail. Very pleasant to deal with
5/5
TrustpilotGreat service would highly recommend
5/5
TrustpilotActed swiftly and were on the ball
Acted swiftly and were on the ball. Good cover if one agent was on annual leave. Sold the flat promptly. Great photos. Pleasant and efficient.
5/5
TrustpilotWe've let our two flats through Martyn…
We've let our two flats through Martyn Gerrard for over a decade. Good service, good advice... and Zoe, in particular, has always been very helpful
5/5
TrustpilotMartyn Gerrard estate agents has been…
Martyn Gerrard estate agents has been supportive of all our property leasing needs. From searching for new tenants and renewal process was all very smooth. Thank you so much!
5/5
TrustpilotSophie in the Muswell Hill branch was…
Sophie in the Muswell Hill branch was super helpful and efficient in supporting us through the process of getting our new rental home. This including going to the trouble of providing us with a second viewing after work.Tom
5/5
GoogleWe had a very pleasant experience with Amanda at Martyn Gerrard. She was very professional, efficient and moved the process along very well. Would highly recommend.
1/5
TrustpilotAvoid and research the alternatives
I've had a horrible expirience with the agency. Unable to withhold an agreement, complete and utter lack of respect for the customer and incompetent.Dealing with them has cost me money, time and caused a lot of stress. Do try to avoid the agency at all cost and look in to the many alternative agencies out there.
5/5
TrustpilotThey kept good line of communication…
They kept good line of communication between the buyer and seller during the sale process. Keeping me as the seller updated throughout.
5/5
TrustpilotOliver McDonald best estate agent!
Great experience with Oliver McDonald. I had a lot of questions which he is able to answer very thoroughly and made the process extremely easy. Would definitely recommend.
5/5
TrustpilotSale of flat
Absolutely brilliant ,praise for Sophie who was with us all the way . Well done Martyn Gerrard
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Martyn Gerrard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Martyn Gerrard Muswell Hill won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 20222022 1 Gold EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
After we had experienced issues with a previous agency, Heran was really helpful in taking over and helping us find a buyer (and then another buyer after the ...Read all 15 from sellers
Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ...Read all 27 from buyers
Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ...Read all 20 from landlords
We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ...Read all 37 from tenants
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.
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15 reviews from sellers, rated 4.9 out of 5 on average. For example, Dan wrote: "After we had experienced issues with a previous agency, Heran was really helpful in taking over and helping us find a buyer (and then another buyer after the ..."
27 reviews from buyers, rated 4.9 out of 5 on average. For example, Mary wrote: "Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ..."
20 reviews from landlords, rated 5.0 out of 5 on average. For example, Lucy wrote: "Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ..."
37 reviews from tenants, rated 4.9 out of 5 on average. For example, Elizabeth wrote: "We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ..."
Yes. Martyn Gerrard Muswell Hill won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Muswell Hill branch at EA Masters 2022, and 1 other industry award since 2021.
