5/5
GoogleGreat professionalism from Glenn and highly knowledgeable. All round service was top draw. Thank you.
Trusted Agent profile · Muswell Hill
Verified
Martyn Gerrard Muswell Hill reviews
★★★★★
2,334 reviews across 4 platforms
300 Muswell Hill Broadway, N10 2QR
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Muswell Hill, at 300 Muswell Hill Broadway, is rated 4.7 out of 5 across 2,334 reviews on four platforms, including 455 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
455
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
1,770
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Muswell Hill office, from every platform, shown as written. First names only.
Google5/5
Trustpilot10/10 Experience
I liaised with the agent Oliver on Friday who was extremely helpful and pleasant to deal with. I hope to run into him again for any future dealings I have with Martyn Gerrard.
5/5
GoogleGreat support from Andy and Marley. Your professionalism and expertise were much appreciated.
5/5
TrustpilotOutstanding Service!
I am very pleased with the service I received from Treon Johnson. He was very professional and had amazing knowledge on the properties. Would highly recommend!
5/5
GoogleHad an excellent experience dealing with Chris, very diligent and helpful. Highly recommend.
5/5
GoogleAndy Christophi Marla was very helpful with helping us find a new place.
1/5
TrustpilotAwful company! AVOID THEM!
Only gave one star as there isn’t an option to give none.... worst company out there.I would rather have a trained chimp managing my property.Awful! Awful! Awful!Avoid! Avoid! Avoid!
Agent replied · 15 July 2023
Hi Pink, We are so sorry to read your negative review, please let us know a little more on your encounter with us and how we can ensure this doesn't happen to another client. Feel free to email us at HO@martyngerrard.co.ukKind regards, MG
5/5
GoogleGreat working with the team! Looking forward to moving in.
Agent replied · 7 April 2023
Dear Jack, Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotVery helpful and efficient service from…
Very helpful and efficient service from Jessica in lettings.P. Munro
Agent replied · 24 July 2023
Dear Paul, Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service.We wish you the best of luck and look forward to working with you again in the future.
1/5
GoogleWe signed up with Martyn Gerrard for our property search in Muswell Hill. We were shown a lot of properties that did not match our brief and when we did eventually offer on a property some key information was not presented to us correctly, so we ended up pulling out of the property, which resulted in us losing money on architect fees.
4/5
TrustpilotTenancy Renewal
Quick and efficient completion of the tenancy renew.
Agent replied · 11 July 2023
Dear Ying, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotFound the right flat to lease
Found the right flat to lease and the process was simple.
Agent replied · 18 September 2023
Dear Arman, Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you in the future.
5/5
TrustpilotI cannot rave about Germano enough
I cannot rave about Germano enough, he is an absolute diamond!!!!!!! So friendly and efficiient, wish he had always managed my property!
5/5
TrustpilotGreat Lettings Service
Lettings Manager Eva Zannettou did a great job finding a tenant for my property within a week - without even using the property portals. Professional and very responsive. Couldn't ask for more.
Agent replied · 15 July 2023
Hi GK, Thank you for your positive feedback, we are delighted to have offered you with the service you'd hoped for.Kind regards, MG
5/5
TrustpilotVery professional and helpful when I…
Very professional and helpful when I was looking for my property. Gave me a peace of mind and generally great people. Would definitely recommend them
5/5
TrustpilotI rented flat through Martyn Gerrard
I rented flat through Martyn Gerrard . The process was excellent in terms of communication and support during the process noting that I rented the flat while I am in Saudi Arabia.Thank you Martyn Gerrard for excellence service.
5/5
GoogleJay acted for my sellers and was a pleasure to deal with from start to finish. He kept momentum up and found creative solutions to blocks. Highlights recommended.
5/5
TrustpilotThoroughly enjoyed our experience with…
Thoroughly enjoyed our experience with MG, in the safe hands of our agent Treon, who guided us through with great patience and expertise.
5/5
TrustpilotMartyn Gerrard were supportive…
Martyn Gerrard were supportive throughout the sale process and honest about the state of the market when required. The team (Matt, Sophie and Adriano) were always available and quick to communicate when required.
5/5
TrustpilotGreat customer service
Great customer service- they found a suitable property for us
Agent replied · 18 September 2023
Dear Manickavasagar Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck with your move.
4/5
TrustpilotAdam did a great job informing me…
Adam did a great job informing me quickly about available flats in the desired area, and has been super quick and helpful responding to all requests.
5/5
TrustpilotVery straightforward and honest
We have recently brought a house through MG. Really positive experience with the agent - Scott - who was able to deal with a challenging seller and kept us in the loop at all times, He was super transparent during negotiations and didn’t play games.
5/5
TrustpilotBrilliant staff in the whetstone branch!
My partner & I just starting renting with Martyn Gerrard and it was the best decision we’ve made. Both Stewart & Andrew from the whetstone branch have made this new chapter seamless. They’ve been friendly, informative and professional from start to finish! Huge thanks to them & I highly recommend!
5/5
TrustpilotHossein Ghane at Martin Gerrard was…
Hossein Ghane at Martin Gerrard was extremely patient and professional. He was honest and dealt with our issues with the utmost professionalism. We would gladly use him again and thank him for everything he has done. We really appreciate all his and Tyler’s help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Martyn Gerrard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Martyn Gerrard Muswell Hill won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Muswell Hill
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Muswell Hill
Source: EA Masters winners lists, as published, linked by year.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers15 reviews
After we had experienced issues with a previous agency, Heran was really helpful in taking over and helping us find a buyer (and then another buyer after the ...Read all 15 from sellers
Buyers27 reviews
Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ...Read all 27 from buyers
Landlords20 reviews
Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ...Read all 20 from landlords
Tenants37 reviews
We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ...Read all 37 from tenants
About Martyn Gerrard Muswell Hill
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.
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Questions about Martyn Gerrard Muswell Hill
What do sellers say about Martyn Gerrard Muswell Hill?
15 reviews from sellers, rated 4.9 out of 5 on average. For example, Dan wrote: "After we had experienced issues with a previous agency, Heran was really helpful in taking over and helping us find a buyer (and then another buyer after the ..."
What do buyers say about Martyn Gerrard Muswell Hill?
27 reviews from buyers, rated 4.9 out of 5 on average. For example, Mary wrote: "Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ..."
What do landlords say about Martyn Gerrard Muswell Hill?
20 reviews from landlords, rated 5.0 out of 5 on average. For example, Lucy wrote: "Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ..."
What do tenants say about Martyn Gerrard Muswell Hill?
37 reviews from tenants, rated 4.9 out of 5 on average. For example, Elizabeth wrote: "We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ..."
Has Martyn Gerrard won any awards?
Yes. Martyn Gerrard Muswell Hill won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Muswell Hill branch at EA Masters 2022, and 1 other industry award since 2021.
