Trusted Agent profile · Moseley

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Oulsnam Moseley reviews

4.8

★★★★★ Excellent

375 reviews across 2 platforms

142 Alcester Road, Moseley, B13 8HS

Oulsnam's office in Moseley, at 142 Alcester Road, is rated 4.8 out of 5 across 375 reviews on two platforms, including 162 Google reviews rated 4.7.

Google logo

4.7 / 5

162

Reviews on Google

This office

Trustpilot logo

213

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Moseley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service from Ben and his staff

Excellent service Ben and his team were extremely helpful with nothing being to much trouble. Kept us fully informed of everything that was happening from start to finish. Highly recommended

Stan · 14 June 2026

5/5

Trustpilot

Great team always ready to help and…

Great team always ready to help and answer questions Michelle and Georgie were amazing all the way through

Char · 27 August 2026

5/5

Trustpilot

My positive property purchase

I recently purchased my first property which was being sold through Robert Oulsnam. All members of the Moseley team were very helpful and friendly. Their positive communication with both me and the vendor really assisted the smooth transaction.

Snow · 30 March 2026

5/5

Trustpilot

A positive experience

We felt confident using Robert Oulsnams from when Lisa made an initial visit right through to completion of the sale. The viewings of our property were well organised. Queries were dealt with promptly and all the people we came into contact with were competent and friendly.

Mrs · 19 January 2026

5/5

Trustpilot

Great team at Northfield

They came and gave advice on what to do to my house. I was able to have a good chat about the price to try for but also to not be too demanding as it is at present a buyers market. I was happy with the price I got and was sold and moved out quickly. Great team at Northfield!

Mrs · 4 February 2026

Agent replied · 9 October 2026

Thank you for your comments Margaret, good to hear you were happy with the advice and price you achieved.

1/5

Trustpilot

Frustrating

I recently moved to England and wanted to rent a house. I read reviews of real estate companies and found that Oulsnam had very positive reviews, so I decided to choose them. Unfortunately, all my interactions with them have been very disappointing and frustrating. The first time, they forgot to respond to my inquiries twice. The second time, they gave me an appointment, but when I went to the appointment, I didn't find anyone there, not even the residents. I had to wait 45 minutes. I called them and sent them an email, and each time they replied that the visit took place as scheduled. I don't know how this is possible. I even sent them photos of the street and the house to prove that I was at the correct place and time. I honestly don't know why they treated me this way. It's so frustrating.

Amani · 6 May 2026

5/5

Trustpilot

Excellent Service

I was very impressed with Tom at the valuation visit and subsequently with all the staff at Oulsnam in Bromsgrove. I found them all to be extremely professional, helpful and friendly and they made the whole process go very smoothly. Their communication throughout was excellent. Thank you very much for providing such outstanding service.

Linda · 20 March 2026

Agent replied · 11 May 2026

Thank you so much for your five star review, we are really pleased to hear you were so happy with the service received from the team at Bromsgrove!

5/5

Trustpilot

I sold my mother's property in Moseley

I have just sold my mother's property in Moseley through Oulsnams, and Lisa, James and the team were excellent. The process was completely smooth, and Lisa was extremely helpful and gave very sound advice. I would definitely recommend their services.

SOPHIE · 3 March 2026

5/5

Trustpilot

Property viewing with Sadie

Sadie was friendly and took the time to answer our questions.

Mark · 5 February 2026

Agent replied · 9 October 2026

Thank you for taking the time to leave Sadie a review, we appreciate the feedback.

5/5

Trustpilot

Karen was excellent

Karen was excellent, really friendly, attentive to our questions and knowledgable about the properties 10/10 !

Jamie · 23 August 2026

5/5

Trustpilot

I would like to thank the entire team…

I would like to thank the entire team who supported me. They were always on hand to assist with anything I needed, whether it was things I was unfamiliar with, or areas where I required guidance and advice. Their help and support made a real difference.

Wajid · 25 May 2026

Agent replied · 11 June 2026

Thank you for your review and your kind words for the team

5/5

Trustpilot

I wanted to leave a review for Karen…

I wanted to leave a review for Karen Clifton in the Bromsgrove Branch. Karen showed my son in law Zak and myself a house which they have just bought. I have to say what a welcome relief to have someone with excellent communication, skills and knowledge. Well Done Karen!

Colette · 19 April 2026

Agent replied · 12 May 2026

Thank you for your kind review it is really appreciated and I have passed on your kind words to Karen!

5/5

Trustpilot

A pleasant relaxed viewing

Such a relaxing viewing and a very informative agent, who gave us plenty of time and advice on the property. Sadie Jayne Wragg went above and beyond. A pleasant experience in viewing this property.

Ruthie · 9 April 2026

5/5

Trustpilot

Lauren and Lisa were incredibly…

Lauren and Lisa were incredibly helpful, supportive throughout the process. Whenever I had a query they were responsive and kept me updated promptly. Couldn’t recommend them highly enough! 🙂

Kieran · 14 May 2026

5/5

Trustpilot

Ron conducted our viewing at a property…

Ron conducted our viewing at a property today, they scheduled it last minute to fit in with our schedules. He was personably and answered all our questions to the best of our knowledge. Ouslamns has also sold our property and I'm so glad we've changed to them after a year on the market they were excellent as sellers and buyers.

Verity · 6 September 2026

5/5

Trustpilot

Smooth and Professional

Lauren was the agent dealing with the purchase of my new home. She was very direct, professional and informative. The purchase was smooth and Lauren was helpful througout. Oulsnam are cut above the other agents in Moseley.

Rizwan · 9 March 2026

5/5

Trustpilot

Jeff was very informative and made the…

Jeff was very informative and made the viewing enjoyable!

Brooke · 31 January 2026

Agent replied · 9 October 2026

Thank you for taking the time to leave Jeff a review, its greatly appreciated

5/5

Trustpilot

Superb communication

I sold my house through the Bromsgrove branch and right from the beginning when Tom came out to value my property and selling it in December the team were fantastic. Emma and Amy always communicated with me when there were any updates from my buyers solicitor. All the team were very efficient, polite and very professional.

Maggie · 8 February 2026

Agent replied · 9 October 2026

Thank you so much for your positive review we are really pleased you were so happy with the service from the Bromsgrove team!

5/5

Google

fab team of people, answered every question we asked and went above and beyond providing a good service. thank you sarah and the team for making this a reality for us.

Laoni · 8 August 2026

Agent replied · 8 September 2026

Thank you for your lovely review. We’re so pleased Sarah and the team could answer all your questions and go above and beyond to help make your move a reality. We really appreciate your kind words and wish you all the best in your new home.

5/5

Trustpilot

Co ordinated and Seamless Service

Bromsgrove Oulsnams sold a deceased estate property. I have used them previously and once again they exceeded expectations with professionalism, courtesy, approachability and expertise. It is good to see the staff there do not keep changing so other than the addition of an administrator it was the same team as two years ago.

Ghislaine · 8 October 2026

5/5

Google

My recent experience of buying and selling properties through Oulsnams was excellent. The team at Moseley, especially James and Lisa were always friendly, yet professional, supportive and thoughtful. They were very good at keeping in contact regarding progress. I have no hesitation in recommending them as an excellent Estate Agents.

Jean · 4 October 2024

Agent replied · 23 August 2024

Thank you for your kind review Jean.

5/5

Trustpilot

I was dealing with Shania Benton & it…

I was dealing with Shania Benton & it was lovely working with her. Oulsnam is very transparent & customer friendly. They always try to work around your schedule & give a realistic timeline if you raise any issue. Would definitely recommend working with them.

Vasudeva · 28 April 2026

Agent replied · 11 May 2026

Thank you for your review that is much appreciated and we are so please about the service Shania has being able to provide.

5/5

Google

I sold my property through Oulsnam last year. I choose them because they had good knowledge of the local market that gave me confidence. I found them professional and helpful. They responded to my queries promptly and they helped follow up several times with estate agents in the chain when there were delays.

Susan · 14 February 2026

Agent replied · 14 April 2026

Thank you for your kind words. We’re so pleased we could guide you through the process and help achieve a smooth sale, even with the challenges along the way.

5/5

Trustpilot

Great determination and Great Team

Huge thanks to Lauren, who was absolutely brilliant from start to finish when selling my house. She was professional, friendly, and always had my back throughout the entire process.

Rob · 15 April 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Oulsnam's Google reviewsLeave Oulsnam a review

Questions about Oulsnam Moseley

How many reviews does Oulsnam Moseley have?

Oulsnam's Moseley office has 375 reviews across two platforms: 162 on Google, 213 on Trustpilot (across the whole business).

What is Oulsnam Moseley's rating?

Oulsnam Moseley is rated 4.8 out of 5 across all 375 reviews, and 4.7 out of 5 on Google from 162 reviews.

Where is Oulsnam's Moseley office?

Oulsnam Moseley, 142 Alcester Road, Moseley, B13 8HS.

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